TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,282 customer reviews

Would highly recommend Travel online.Our consultant Laura Dunley was fabulous ensuring everything went smoothly and emailed hotel for us with our room requests.I have already booked another trip with Laura would not think of booking anywhere else.5 star sevice and value*****

Michelle Bell

5th Jul 2017

We had a great holiday thanks.

Thomas Stewart Close

5th Jul 2017

This is the second trip using travelonline.com and both experiences have been fantastic. Everything has been organised perfectly and the quality of the accomodation, transfers and day trips have all been great. Well done Clare....great job.

Peter Earl

5th Jul 2017

Great service. I appreciated the follow up reminding me of next payments as I did not remember the date this was due.

Everything was well organised which I appreciated.

Thanks
Sylvia

Sylvia Lamont

4th Jul 2017

We do like your service and strongly recommend to everyone. We were looked after well. No hassles when we got to the hotel. It's a five star service. We also found the website is easy to use, very user friendly. Got everything there and presented in a simple easy to follow. Also, the website was quick and came up first when we googled for the deals. Thanks Holy and everyone at TravelOnline

Hang Tuyet Vuong

4th Jul 2017

Always use Travelonline, always will.

Ray

4th Jul 2017

Dislike: how long it took to book and accomodation we chose wasn't available. Had to chase up taking payment and confirmation of booking.
Like: good suggestion of where to stay when our preferred option was booked out

Primrose Maclean

4th Jul 2017

Your service was excellent. Would happily book a holiday again through you guys.

Anna Messner

4th Jul 2017

Quick responses to my questions. They picked up on a booking mistake that I had made which could of been a costly mistake but they fixed everything for me! Will use again.

Shanelle Doyle

4th Jul 2017

Wonderful experience from the moment we booked.
Can not fault Travel Online staff, very prompt and helpful with any queries.
Would use and recommend your service again.
Thanks again for everything.

Sandra Pizzo

4th Jul 2017

Helpful staff, great communication, all arrangements as detailed

Beryl Rowan

4th Jul 2017

We found Travel Online to be very helpful, I called and spoke to a real person when need be and everything online was processed in a timely manner.
Ability to pay off costs was fantastic.
I also appreciated the email in the lead up offering support if need be whilst overseas. We didn't have to hunt around for this information ourselves.
I'd definitely use Travel Online again.

Mandy Ferry

3rd Jul 2017

I hadn't booked with a travel agent in such a long time. This experience was great, the service was so friendly and helpful. I'll definitely be booking with you again. Thankyou Cecelia I'm an extremely happy customer

Meegan Boulding

3rd Jul 2017

Service was great. Would definitely consider using the company again.

Andrew Stone

3rd Jul 2017

A big thank you to Clare who put our trip together at the last minute and really made a huge effort to coordinate everything despite there being very little accommodation available. We had a great stay in Fiji and will certainly use Clare at Travel online again.
Many thanks, Paulette

Paulette

3rd Jul 2017

Everything was arranged with no issues and we were able to enjoy our holiday knowing everything was done.

Trevor Paech

3rd Jul 2017

We would definitely book with Travelonline again. Your deals are excellent and it was great being able to ring up and email Rebecca with any questions/queries. Thanks for a great holiday to the Sheraton Denarau Villas!

Stephen Morgan

3rd Jul 2017

Service was really great, we had some last minute questions (as late as being nearly on the plane) and Holly put our worries to ease! Answered all my questions (which was a lot) and always replied asap.

Sarah West

2nd Jul 2017

Everything was great Holly and dealing with you online was a breeze I would like to book further holidays through you if I can

Scott Kelly

2nd Jul 2017

All good

James Fittler

1st Jul 2017