TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,282 customer reviews

Service was great from Cecilia - very professional and helpful. Only issue was with accommodation when we arrived in Bali they could not provide us with connecting rooms so we had 2 separate rooms. I am not sure when travel online book the rooms with Jayakata - we booked in Dec 2016 and would think that should be sufficient time to get a connecting room. Happy to book with travelonline again and would recommend to our friends.

Chris Brunt

21st Jul 2017

From start to finish the service provided was most efficient with all aspects handled smoothly and with attention to detail. Cecilia ensured everything went according to schedule.

Thomas Charles Mailler

21st Jul 2017

excellent experience from start to finish.

Daniel Ian Hartley Ansell

20th Jul 2017

I have never dealt with a company like this - normally I source my own accommodation so I was a little skeptical but I was proven wrong.
Service was excellent, communication was thorough and I received quick responses. Would definitely use this company again.

Thanks

Alex C

20th Jul 2017

Very happy Holly thanks.
Great value and everything went ahead as booked, on time, no surprises.
All the best.
Yes I will recommend TravelOnline to others and likely use you again

Paul Kershaw

20th Jul 2017

Very good service, friendly & helpful. Would definitely book with you again.

Michelle Williams

19th Jul 2017

I was unsure how this booking would go as I have never booked a package online, however, I was pleasingly surprised. The booking process was simple and it was easy to communicate with my agent. The trip was great. Thank you

Paula Merino

18th Jul 2017

Great service and very accomodating to our travel requirements. Prompt service with enquiries and while on holiday with transfer confirmations. Highly recommended their service.

Brett Nagel

18th Jul 2017

This is not our first time booking with Travelonline. Process is easy and efficient. Agents responding also efficiently. I recommend to book with TravelOnline.

Sofia Canizares Bundorf

18th Jul 2017

Easy and pleasant transactions and good price for quality hotel!

Jack Johnstone

18th Jul 2017

So helpful doubled checked everything

Kylie-jane Surridge

18th Jul 2017

Very helpful, prompt and friendly service - managed to get our family an excellent accommodation deal much better than anyone else's quote and offer. Very happy with our holiday stay.

Michael Baxter

18th Jul 2017

All interactions with Laura and Travelonline was great and would definitely recommend

James Grant

18th Jul 2017

Great trip! But our request for side by side rooms was not passed on! Easy booking process all went smoothly

Vanessa Buhlman

18th Jul 2017

This is the third holiday we have booked with TravelOnline and it won't be the last. Service and response times to questions has been excellent.

Carmel Carrea

18th Jul 2017

we will book with u again

Wesley Inwood

18th Jul 2017

Very happy with the service. Any issues were sorted quickly.

Geoffrey Bennett

17th Jul 2017

Good service, thanks.

Liliya Pelikh

17th Jul 2017

Professional support at Travel Online - booked this very last minute and they were great.

Catherine Chaffey

17th Jul 2017

Thank you we had a wonderful holiday. Was fantastic value and Lisa was a wonderful travel agent. Would definitely use Travelonline again.

Julia Mchenry

16th Jul 2017