TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

I can't thank Kelly from TravelOnline enough for organising our trip. Was very easy to deal with and had a great experience with her.
Thanks again

Robert Osborne

21st Oct 2017

Thank you for arranging our trip. Everything was great. The massage provided by the voucher was a nice treat. We would use travel online again.

Kenneth Burston

21st Oct 2017

Always great service from you guys that’s why we don’t use anyone else for our holiday bookings

Lee Anderson

21st Oct 2017

Best value for money others in our grouped booked with through an agent and it was more exspensive with none of the extras ,

Thomas Wheeler

21st Oct 2017

Hi, thank you so much for organising such an amazing holiday for us. Everything ran smoothly and perfect, and will definitely use you again and recommend to family and friends. Every time I rang yous up you were so helpful. Looking forward to booking our next holiday with you. Cheers Jennifer.

Warren Bates

21st Oct 2017

service from Lisa was great. we had a ball on our first Family holiday. would recommend Lisa and travel online and will be using you again in the future.

Only issue we have raised on Plantation Island was one part of the service there and is was the Bringam Bar. The service was poor every time we used it. bar staff were very slow and select pepole they have come friends with or new over others that have been waiting a longer time.

Other than that evereyting else was perfect.

Thank you

Matthew Crook

21st Oct 2017

Fabulous service from travelonline. Great value holiday package. Would certainly use again and would definitely recommend to friends and family.

Justin Stuart Smith

21st Oct 2017

All went well. Although I did have to enquire about travel vouchers to get these sent out. The resort is great for couple very few children and it was quiet and relaxing. Bicycle hire was very expensive one weeks hire would buy a new one.

David Oldroyd

20th Oct 2017

Thank you for all your help. Definitely use your service again

Melinda Crawford

20th Oct 2017

Very helpful
Will use these services again wouldn’t hesitate to recommend to others

Anastas Copey

20th Oct 2017

Would just like to take this opportunity to thank Marleen for her excellent service, informative information she has provided for us for our very first holiday away. Our holiday that was prepared by Marleen was done so that made everything run so smooth, & our experience with Travel online has been a very good and pleasant one. Would highly recommend. Thanks again Marleen

Jarrod Noble

19th Oct 2017

Great service. Made the booking process easy.

Martin Stollery

19th Oct 2017

Hi Kelly, Jack and I had a wonderful time, the renovations at the Sheraton was absolutely beautiful. Thank you for doing a great job on booking this holiday from the beginning it was a very simple step by step booking and everything while we were away worked out great. Thank you again to you and your team for everything you did to make this getaway possible.

With kind regards Maggie Onions

Margaret Onions

19th Oct 2017

Fabulous deal ! Prompt responses and service ! Will definitely be booking with travelonline again !

Rebecca Turner

18th Oct 2017

Service is excellent - I would not use an ordinary shop travel agent because of economy and convenience of self booking online. But I found travel online really convenient and excellent value so have used again and recommended to others.

Josephine Mckay

18th Oct 2017

Fantastic service from Kelly. Really efficient and courteous and called back straight away with information. Really happy and would definitely use travel online again. Resort was fantastic setting and service. Just the food was a bit ordinary (got gastro) and weather was against us as it was very windy. Don't really want to complain to the resort...info might be useful to you.

Jayson Williams

18th Oct 2017

Yes will book with you again

Kristopher Tonner

18th Oct 2017

No problems ---great service.

John Bailey

17th Oct 2017

We have booked with TravelOnline before and will again. They are always easy to deal with and have competitive prices.

Yvette Vincent

17th Oct 2017

Everything was easy and helpful staff when needed.

Peter Williams

17th Oct 2017