TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,286 customer reviews

Thank you very much for your help in booking our family holiday to Fiji. It was fantastic to be able to book flights and accommodation in one transaction with you as well as the offer to book transfers, tours etc. Correspondence was great and emails were answered quickly. We would definitely book through you again. Thankyou very much!

Warren Hughes

16th Aug 2017

Awesome service made the booking process a breeze! Good support when we got to phuket too our transfers were connected to a tour booking agency making it so much easier to organise activities whilst in phuket. 10/10 service will use again!

Chloe Storr

16th Aug 2017

Fantastic and friendly service. Will use again.

Laura

15th Aug 2017

Have definately recommended this sight to friends and family. It was great value and they made it so easy. Rebecca could not have been anymore helful, always eager to help and replied to my many emails ????within 24 hours. Will definately be using thier services again as our group plan to do a trip every year. 5 stars for service Travelonline you were great ????

Michelle Donnelly

15th Aug 2017

very satisfied

Eric Draper

15th Aug 2017

Prompt email correspondence, reminders prior to leaving, good value for money packages assisted with organising a car seat

Renee Booth

15th Aug 2017

Nicely planned.
Everything worked out.
Link didn't work but Kelly emailed everything we needed. Thanks
Kelly was friendly and managed changes to our booking promptly.
Nice holiday

Rachel Bilton-simek

15th Aug 2017

Was very impressed with Travelonline. Everything went smoothly right from my first contact to get a quote to our entire stay. Professional and very prompt service. Highly recommend and would definitely use Travelonline for my next holiday. Thankyou Holly.

Kerrie Watsford

15th Aug 2017

Very helpful finding accommodation at busy time . Liked personal touch , telephone calls etc
Would book again and recommend.

Richard Pledge

14th Aug 2017

Great service, nice people to deal with and all enquiries are answered promptly. Highly recommended.

Kevin Leyden

14th Aug 2017

Thank you for your help with my hoilday

Nicholaus Fritsch

14th Aug 2017

Thanks for awesome holiday after room change. Will recommend u guys to everyone

John Mezedi

14th Aug 2017

Very efficient friendly service thank you

Jayne Bot

14th Aug 2017

I have never booked a holiday on line before, so this was a new experience. I must admit I was sceptical, but my concerns were completely unfounded.

Lisa answered any questions I had prior to going on my holiday in a prompt and friendly manner. As for the holiday, I have to say it was extremely well organised, and went off without a glitch.
I would definitely use Travel Online again, and recommend to others.
Just brilliant!

Julie Block

14th Aug 2017

Great communication
Would certainly recommend to family and friends

Kim Seddon

13th Aug 2017

Very easy to deal with, quick response to our queries. Would very much recommend and would use again. Thanks for everything.

Lynette Westbury

13th Aug 2017

I will recommend Kelly as a rep for travel online to both family and friends.
She made my booking easy and was very quick to respond to any queries.

Robert Johnson

13th Aug 2017

We found the process of booking with travel online very efficient from beginning to end.
Love the user friendly website and the ease of choosing your accomodation and then just adding on flights etc as you go .Prices were very reasonable.
Also you have the option of calling and speaking to a real person which is helpful.
A partial refund offered by resort due to renovations was processed and back in our account much faster than expected.
The family we travelled with didn't have quite as seamless an experience , perhaps it depends on who is looking after your booking.
We had Marleen who I would highly recommend.
I would recommend travel online to family and friends.

A & R Shakeshaft

13th Aug 2017

Fantastic service
I would definitely use them again
I would recommend them

John Whitlock

12th Aug 2017

Great customer service, and Lisa's attention to details was fantastic. Our tickets arrived in our inbox the day after payment and everything ran exactly to plan on our holiday. We would definitely use TravelOnline again.

Richard Nicholls

12th Aug 2017