TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,305 customer reviews

Great service and answered all our emails promptly. I would definitely book again with Travelonline. Clare was great. :)

Michael Barnes

13th Jun 2018

What a like is value for money and friendly service via online. Looking at booking a Bali holiday in June 2019 for around 20 to 30 people keep me posted interested in staying at Kuta or close by including flights It's for 50th birthday celebration

Laticia Jones

13th Jun 2018

Very helpful service team and I would have no issue using travel online to book another holiday again!
Thanks

Adam Vassallo

13th Jun 2018

All excellent

Margaret Van Spijk

12th Jun 2018

Efficient and great communication. I was a little apprehensive using Travel Online as I usually book things through Expedia or directly on the hotel website. But this was a great deal and we got the voucher straight away for our accommodation in Fiji.

Dorothy Mulipola

12th Jun 2018

Fantastic

Katie Greening

12th Jun 2018

This is a great online travel service who I would use again for sure. Extremely friendly & helpful, took my phone calls when I had some questions and replied promptly to any emails sent.
Our holiday went as smoothly as clockwork & I only have positive things to say!!

Jennifer Anne Wiedenbein

12th Jun 2018

Every thing was great

Ross Thompson

12th Jun 2018

Hi Clare,
Thanks for arranging our holiday.
were very happy with the service and will definitely book with you again.
Bronwyn

Bronwyn Looyestyn

12th Jun 2018

very well planned and everything was organised perfectly.

Abhishek Sangala

12th Jun 2018

I will be using you again.

Anthony Bell

11th Jun 2018

From the time we picked our destination, till the time we first emailed, everything was handled with the greatest of ease. All correspondence was handled professionally, nothing was to much trouble.

We will not hesitate to book through travel online again, as a matter of fact we are looking at our next destination.

Thanks again.

Amanda.

Amanda Grimes

11th Jun 2018

Overall very happy! Had to follow up email for flights, but that was sorted promptly. Very happy with our holiday! Would recommend to friends & book again!
Will be looking for similar package for next year !

Jacqueline Harrington

11th Jun 2018

This is our second experience using a Travelonline and can’t fault them. So easy to quote and quick confirmation. We were a little sceptical about our latest trip to the Gold Coast as it seemed too good to be true....but sure enough it was better than expected.
Travelonline - Thank you for a second great holiday.

Christine Sellers

11th Jun 2018

Very helpful

Kathy Aiello

11th Jun 2018

Great service thank you

Samantha Malone-walsh

11th Jun 2018

Good communication. Clear documentation. Quick responses. And most importantly everything went as planned.

Michael Howard

11th Jun 2018

Excellent all round. Very well organised leaving us stress free.

Kevin Walsh

10th Jun 2018

Once again great service and great price stayed at Centara kata resort. ..love it ..and a big thank to My Phuket Holiday transfer boys . All ways on time and wonderful driving with them .See you next year Thailand.

Guerino ( Rino ) Di Mascio

10th Jun 2018

My compliments to all Travelonline for your great package deals and to all your staff members for your attention to detail and customer service.
I have and will continue to recommend Travelonline to my family and friends. And I will definitely be calling on Travelonline for our next holidays!

Manuel Correa

10th Jun 2018