TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,996 customer reviews

Great deal with lots of extras included. Excellent response rates. this is the second time I have used Travelonline and would definitely do so again. Thank you.

Lisa Levesque

7th Nov 2018

Everything was very easy to book you guys organised everything and everything ran extremely smoothly. Couldn’t be happier

Brett Churchill

6th Nov 2018

Clare was wonderfully attentive. Answered ALL of my emails and questions and talked me through many of the things that I didn't understand.
Our holiday was so amazing and at such a hugely discounted price.
My family and I are incredibly grateful to Clare and the fantastic deal from travelonline that enabled us to have such an affordable family holiday at a Great Barrier Reef resort.

Ngakane Callaghan

6th Nov 2018

We had a medial issue before we left and everything had to be changed. The staff were informative, helpful, prompt and friendly. I would recommend to family and friends and use your services again.

Judith Ross

6th Nov 2018

The deal was amazing and I am truly glad that I booked this great deal through Travel online.
I have booked multiple trips through travel online and this was the best deal ever. Definitely a resort everyone should visit.
Service with travel online wasn't as great as before as I had multiple people messaging and responding. lost the personal touch I had with Lisa.

Jyotsna Sharma

6th Nov 2018

Prompt responses on emails and phone calls with great communication. (Sorry if I had emailed you guys on a number of occasions asking for info that u guys had already had sent me) Lol. Due too alot of work emails amongst it.

Yes I will be doing business with u guys in the future again. And I will be recommending u guys for family and friends.

Kind Regards,
Damian Azzopardi

Damian Azzopardi

5th Nov 2018

This company is the best for finding great deals. Everything is taken care of and the holiday goes off without a problem.

Justin Cooke

5th Nov 2018

Thankyou Travelonline for organising our wonderful break at The Warwick Fiji. I mostly dealt with Kelly, but there were others that responded to some of my booking requests.I must say...i was so impressed with the professional way i was treated and helped through any little hiccups that occurred along the way. I would not hesitate to deal with Travelonline in the future and have already mentioned to friends about the Efficient and Professional way we were looked after. Your staff are a certain asset to success.
Thankyou

Glenn Wasserman

5th Nov 2018

Fantastic company to book through, was a little hesitant at first as we booked an international holiday with family and children but i would recommend travel online over any other travel agent any day!! Everything from getting quotes to booking to actually travelling was so smooth and we didn't have to worry about a thing plus they have fantastic packages at great prices. Will be booking every future holiday both international and domestic through travelonline and will be telling family and friends to do the same thing.

Shane Taylor

5th Nov 2018

Our bookings and reservations were handled professionally with no hiccups whatsoever. Great value for money and highly recommended. Thanks Kartika!

Melissa Irwin

5th Nov 2018

good value and easy process on booking holiday trip.
however it took a bit time on some occasions to get email reply. but generally good,

Ronaldo Adriano Manalo

5th Nov 2018

Very easy quoting and booking process. Found the prices cheaper compared to other websites. Would definitely use again and recommend to family & friends.

Vanessa

5th Nov 2018

We loved using Travel online.. great service. We cant eaot yo book again.
Thanks

Zac Sawyer

4th Nov 2018

I would definitely book with you again, and recommend to family and friends. Got lots of value from booking with travel online and Rachelle was very kind and helpful.

Katelyn West

4th Nov 2018

Havent used an online travel agency before but would definitely use Travel Online again. Made our trip so easy, everything was done for us.

Brooke

3rd Nov 2018

I love booking with travel online. Great value for money offers and easy to deal with. I would highly recommend.

Rebecca Harris

3rd Nov 2018

Clare Wilkinson was absolutely fantastic & a fountain of Travel information.

She listened to our Trave Wishlist, made suggestions & was able to guide us through the whole booking process.

We have already recommended her to others & will use her again ourselves if/when we travel.

Thank you Clare.

Kindest Regards,
Alan Brewer.
(02) 4295-3464

Alan Charles Brewer

3rd Nov 2018

Had a fantastic trip would highly recommend to friends and family will be booking next trip with you guys

Brett Swan

3rd Nov 2018

Second time booking with travel online and have found it to be easy, fast and if we need to talk to anyone they are always available.. we always recommend them to family, friends and on social media.. thankyou for making it so easy and value for money.

Scott Dickinson

2nd Nov 2018

Definitely. It was so easy and every time I emailed I had a prompt response! Thanks so much

Taryn Cowan

2nd Nov 2018