TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,337 customer reviews

Very satisfied with the service, professionalism and communication.
Friendly, accommodating and prompt.

Eduardo Frenkel

31st Jan 2019

How easy it was to book the accommodation

Donna Rymer

30th Jan 2019

Great price, package and communication! Thanks for a great trip!

Nada Alterisio

30th Jan 2019

I would like to thank Clare for her help in arranging our holiday and her recommendations, we had a great time, will definitely use travel online again, thank you .

James Saba

30th Jan 2019

great service and very competative pricing. Would definately recommend to family and friends.

Effie Chronis

30th Jan 2019

Easy & smooth to book

Donna Rymer

30th Jan 2019

Hello. I will book with travelonline again. There prices are better than anyones. The only thing is I could not redeem points on my Crown rewards card as it was booked through a third party. But that is ok. I prefer the cheaper price anyway. Everything went as expected. The hotel was beautiful and the room was lovely, but did not realise that we would be facing the carpark. I knew it was a luxe king room without a view though. Thank you travelonline, I will book through you again and am considering even booking a holiday with flights next time as your prices are amazing!

Kind regards
Sylvia Nicolaou

Sylvia Nicolaou

30th Jan 2019

Communications with TravelOnline have always been prompted and very professional.
Our experience this time has been wonderful. Thanks

Christopher Holland

29th Jan 2019

Amazing service from Travel Online. Fantastic resort, definitely will book again with you guys.

Jacinta Richards

29th Jan 2019

Easy to use service with fabulous phone support. Responsive and attentive customer service in every instance. Highly recommended!

MJD

29th Jan 2019

Thank you Claire everything was amazing. We had to book our own visit to the Fiji Essence spa and modify our return transfers. Perhaps other people less travelled than ourselves would not have known how to do this and a bit more information on this part of the package mightve been helpful. Otherwise everything went smoothly and our holiday was a breeze. Thank you for your awesome service.

Natalia Maria Mcgregor

29th Jan 2019

Straight forward process with timely confirmation of booking and follow up documentation and reminders.

Paul Fahey

29th Jan 2019

I would recommend and book with you again

Kellie Tolhurst

29th Jan 2019

Excellent service very easy to deal with emailed everything through that was required and also very competitive on price. Highly recommend and I would use again!

Scott Henry

29th Jan 2019

We were really happy with the booking process and communication. Our holiday was seamless.

Nathan Radford

29th Jan 2019

The only thing I was not happy with is that you have too many good offers sent to us after taking an option and this cannot be changed before departure dates.

Gassan Gebara

29th Jan 2019

The girls were all so helpful. Always there to attend my million questions and help me when I needed.

Heather Adam

29th Jan 2019

Highly recommend, prompt service, documents clear and received well in advance. Would use again.

Martine Davis

29th Jan 2019

Fantastic service thank you. Only issue was with transfer by Buffalo Tours to airport in Langkawi. Pick up so early we endured a 4 hour wait before our flight. Check in was only available 2 hours before. Meant for a very long trip home.

Wendy Bierer

29th Jan 2019

Everything went to plan . Excellent service would definitely recommend to friends and family

Giuseppi Italiano

28th Jan 2019