TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,996 customer reviews

Great service and good communication. Would certainly use you again and recommend where we can.

Cheers,

Terry Punton

24th Oct 2018

We have never booked a holiday online before so we were a bit hesitant about it. However we had a fantastic experience with Travel Online. Lisa was prompt with answering our queries. We were able to speak to her on the phone when we wanted further information. All our transfers, flights and accommodation were well coordinated and all went very smoothly. Thanks Lisa for your very professional service . We would definitely use Travel Online again

Paul Baker

24th Oct 2018

My first time using TravelOnline but it won’t be the last. All emails with questions were answered within 24 hours. Every item that was booked was delivered. Kelly was great and she had an amazing support team. Thanks for making my holiday a great one to remember.

Lara

23rd Oct 2018

Excellent caring and friendly service. Reliable, organised and good value. Thanks for your help. Would definitely recommend your services and book with you again.

Amanda Appleyard

23rd Oct 2018

Very easy to deal with
We would recommend to family and friends
We will definitely contact when planning another trip.
Transfer company My Phuket were fantastic, lovely clean vehicles, great drivers, on time and very professional
We couldn’t fault anything, thank you very much!

Rodney Hall

23rd Oct 2018

Helpful when we thought we had to fly home early.

Janice Nolan

23rd Oct 2018

yes would book again with travelonline, no problems with any of the service and have recommended to family and friends

Melvyn Harkness

23rd Oct 2018

Easy to book. Prompt response to questions and good value.

Matthew Jeffery Finlay

22nd Oct 2018

I will definitely use travel online again. Our trip went smoothly with no hiccups or delays. The service was great. Highly recommend!!

Neil Huddy

22nd Oct 2018

Thanks Travelonline for putting together such a wonderful and competitive holiday package for our family. Email or phone calls were prompt and professional and I felt confident and happy with the information and service provided. Thanks, would definitely use gain.

Rachel F

22nd Oct 2018

Good communication

Kerri Doyle

22nd Oct 2018

Efficient.

Michael Healy

22nd Oct 2018

It was a great service - professional, reliable and it all ran smoothly. We had a fantastic holiday in Fiji - thank you!

David Edwards

22nd Oct 2018

Great service and we will definately book again.

Shawn

22nd Oct 2018

Package deal was great - takes the stress out of organising flights and accomodation. Value for money and the quality high. Only disappointment was that the 2 x 2hr complimentary massages were not closer, was happy to forfeit when weighing up the return cost of transport.

Daniel Scheffler

21st Oct 2018

TravelOnline took all the worry stress out of organising our first overseas holiday. They were quick to respond to emails, answered all our questions and were very reasonably priced. Everything OS was provided on time and ran very smooth. I will definitely be using them again. Thank you!!

Mathew Duyvestyn

21st Oct 2018

I have used Travelonline twice now for my Bali holiday last year & Thailand this year. Travelonline is such an easy booking process & in my experience the cheapest for the hotel we had chosen. Even better only $100 deposit secures your booking with the balance 45 days prior. Louise & Claire were extremely helpful when I phoned with a query about the hotel.
I would definitely use them again in the future.

Kerryn O'connor

21st Oct 2018

I was really happy with the package and being able to add in my own flights!
Being able to book everything online without having to call is awesome. We have terrible phone reception at our home and even worse work hours.
I will definitely be booking with travel online in the future

Rebecca Hughes

21st Oct 2018

Well organized tour with very clear paper works and
good value. Will book again with Travelonline.

Wai Man Li

21st Oct 2018

Louise was excellent keeping in contact with us with no problems
I would book with Travelonline again and recommend them without hesitation

Dale Harris

20th Oct 2018