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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,336 customer reviews

We had a wonderful few days away at Crown Metropol. TravelOnline were brilliant and managed the whole thing. I couldn't believe how easy it was. Thank you, we will book again.

Sarah

31st Dec 2021

Thanks very much, always a seamless stay. Your service is great and much appreciated

Lance Horsfield

31st Dec 2021

So impressed with the service. I really mucked the staff around with this booking but they were considerate and patient and sorted me out! Yes, I will use you again and have recommended TOL to others. Great deals, great staff.

Linda Summers

30th Dec 2021

Easy to book with excellent prices.

Deborah Gait

30th Dec 2021

This is the third time we have booked our family Xmas at Crown Towers Perth with Travelonline.The experience has always been trouble free,and professionally handled.Thank you to Lisa.We will be booking again for next year as soon as bookings are available.My wife and I have two adult children,partners and grandchildren and we all loved it.Will become a family tradition with no shopping,cooking etc,just relax and enjoy.

Brian Curtis

29th Dec 2021

Amy was so lovely and easy to deal with!!
I have already recommended to many friends and family and will certainly be booking many more!!

Teneal Howes

29th Dec 2021

Always great service - look forward to booking my next stay with you soon

Fiona Baxter

29th Dec 2021

I would definitely book through travel online again and have recommended to family and friends already. Thank you!

Sarah Smith

24th Dec 2021

Great service and communication always a please dealing with travel online

Suzie Dojcinovski

21st Dec 2021

I am happy with price range.

Lyudmila Gringarsh

20th Dec 2021

Very happy with the great deal I got with the 1 night free at Crown Towers Perth. We stayed 4 nights for the price of 3 nights which was great value as it also included breakfast at the awesome Epicurean. This is the second year in a row that we have used Travel Online to stay at Crown Towers at Christmas and we will keep doing so as long as the great value packages keep becoming available. Thanks again.

Kelly Clarke

19th Dec 2021

Website is very user friendly, easy to navigate and play around with dates and different options. When having to make contact with womeone, service was very good and accommodated our requests. Thank You!

Leanne Celik

18th Dec 2021

Have used Travel on line several times and can never fault the excellent service.
Would and will, recommend to others. Thank you for the high level of service.

John Allen

17th Dec 2021

Always great very prompt service from Travelonline. Very happy with them

Susan Pierson

17th Dec 2021

Thanks to your website, which I found easy to navigate, I was able to book a 'value for money' holiday with my children.

The process was effortless, and all information was provided without prompting.

Kristy was amazing in answering my queries. I rate her highly :-).

Brandi Antonio

17th Dec 2021

What a wonderful deal we were provided with by Lisa. Such a fabulous hotel in Magnetic Island with the best restaurants on your doorstep. Please keep us posted with more deals please.

Darren Crotty

14th Dec 2021

Very impressed

Keely Carter

14th Dec 2021

Hi, we had a lovely holiday and really enjoyed the hotel and facilities at the Sofitel Fiji.
A couple things we found annoying were the uncertainty of what our food and beverage package included. The documents you provided us with noted where we could eat our meals, but did not say there were any restrictions to the menu. The staff at the Sofitel seemed confused and introduced an 'Inclusive menu' that limited our selection of food and beverages. They also stated we couldn't order food poolside however your documentation said we could. This became a bit embarrassing as we didn't want to argue with such lovely, helpful people. Had we known of the limited menu, we may not have chosen it. This also meant you became bored with the menu.

Another thing to note was the high cost of COVID testing pre travel. This could have been better explained prior to payment for holiday.

Overall though the Sofitel and people of Fiji must be congratulated on how they handled the travel bubble. I would highly recommend people visit Fiji. We felt very safe and at low risk of exposure to COVID-19.

Many thanks
Peter and Sue

Suzanne Dutton

14th Dec 2021

I've been on a few trips with Travel Online and have found them very professional and always willing to help. Amy has been a great organiser.

Helen Walsh

12th Dec 2021

Thank you for your service.
Will be back
Cheers

Antonio Alegre

12th Dec 2021