TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,997 customer reviews
We had been thinking about booking a trip to Fiji for quite some time and after surfing many travel sites on the web we chose Travel Online.
From the numerous quotations to sending our final confirmed documents, they have been very transparent, informative and most importantly very competitive with their package prices.
I was apprehensive at first to book everything online but after reading many positive reviews about them and also my first hand customer service experience (phone,email etc) I will definately use them for my next getaway!
Nathalie Eigenraam
25th Nov 2018
Always fantastic, patient & great communication...my first choice for travel research & bookings!
Catherine Black
25th Nov 2018
The first time I have used travel on line and very pleased with the result
Brian Hughes
24th Nov 2018
The package and inclusions that were put together was really great value. The service was fantastic and made life easy before and during the trip. Definitely would use the service again.
Domenic Vetere
24th Nov 2018
Would definitely recommend- the whole process was seamless and the holiday was great value
Susan Scott
24th Nov 2018
We had a fabulous time at the Intercontinental Fiji. All travel arrangements were handled in a professional timely manner with minimum fuss. Everything worked like clockwork and we would not hesitate to book with you again. Thankyou
Graham Brassil
24th Nov 2018
Great service very accommodating with our needs.
Daniel Le Roux
24th Nov 2018
Shelley was super helpful from day one! No question was too silly or hard for her to answer. I would definitely recommend booking a holiday through travelonline. From flights and connections, accommodation and meals, everything was taken care of.
James Bell
23rd Nov 2018
Couldn't fault it.
Jacqueline Cleggett
23rd Nov 2018
Good price, easy to organise. Very helpful staff.
Julie Harrison
22nd Nov 2018
Very professional and helpful Thank You
Deborah Allen
22nd Nov 2018
I had a great experience, everything ran very smoothly. I had no problems at all and would definitely recommend!
Christina West
21st Nov 2018
Service was prompt and easy to deal with.
Staff were pleasant and good with communication.
Would defiantly use again or recommend to others.
Simon Benson
21st Nov 2018
I have booked with travel online twice now and i found i had great deals sent to me.
Chantelle Reston
21st Nov 2018
Very helpful & accommodating with all our travel plans
Stephen Eldridge
21st Nov 2018
All Was Perfect !!
Vanessa Maksour
21st Nov 2018
Excellent service, when a booking issue arose for travelling companions due to flight availability they contacted us straight away and worked out a solution. Any query was promptly addressed. Highly recommend
Jarrad Stevenson
21st Nov 2018
Easy to deal
Benjamin Sawtell
20th Nov 2018
Great service everything taken care of easy to communicate
Merran Sice
20th Nov 2018
Our travel plans were all well organised and our trip ran smoothly.
Would definitely book with travelonline again.
Thanks Shelley for a great job !
Jacinta Cotterell
20th Nov 2018