TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,997 customer reviews

Very efficient. Very helpful with any questions. Replied to emails in a timely fashion. No issues.

David Hutchinson

14th Nov 2018

Nothing was to much trouble, kept me well informed and will defiantly use again.

Kerry Bix

14th Nov 2018

Thanks for everything & very nice touch getting the $100 voucher much appreciated

David Burgess

14th Nov 2018

Easy hassle free booking.

Patricia Lee Rowatt

14th Nov 2018

We had such a wonderful deal!
Planning, booking and payment were so unbelievably easy! Thank you for making everything so seamless (even when some of our group had to make changes to their travel).

E

14th Nov 2018

Really good first experience, everything ran smoothly, expectations exceeded with package price and the Day Spa Massage voucher included, the Day Spa was the perfect end to our holiday! Room for improvement - update instructions for timing and actual locations of transfers/activities, they were hard to decipher. We would definitely use again and have told friends about TravelOnline already :)

Jason Greer

14th Nov 2018

Very happy with a great deal and excellent service

Sandra Thomson

13th Nov 2018

Excellent - everything done for me and great deal. Thanks

Robyn Pollard

13th Nov 2018

Sincere and kind service Thank you

Elizabeth Lee

13th Nov 2018

Absolutely amazing service from Kelly from start to finish. We can't thank you enough!

Gavin John Pitt

13th Nov 2018

very helpful, efficient and will use again!

Judith Caball

13th Nov 2018

Easy, fantastic service. Will definitely use again and recommend to others.

Jayde Spalding

13th Nov 2018

We manage to get an incredible deal through travelonline for our trip to Fiji. Would definitely look at using them again for booking a holiday in the future. Always read the fine print as there is a lot of details and conditions whenever getting a package holiday deal.

Bradley Russell

13th Nov 2018

Great service, very easy to book online.Great deals. My go to site for travel

Rachel Mackay

12th Nov 2018

Hi. I was very pleased with the service received from the Travelonline consultants. They were very efficient and friendly. All our travel plans worked out beautifully.
I would certainly use Travelonline again.

Harold John Durrant Toomer

12th Nov 2018

Hi Kelly,
You did a great job in planning & booking the trip. The holiday was fantastic. Picked up from airport to hotel and return on time. Both hotel accommodations was superb especially Phuket Graceland Resort.
Yes i will recommend you and your company to others. Looking forward to planning the next holiday.
Thank you & regards, Ian Russell

Ian Russell

12th Nov 2018

Excellent service from Louise. Will definitely use again.
Only query about the massage package I don't know why it was booked at a location so far away.
Everything just ran smoothly and perfectly.

Luke Musgrave

12th Nov 2018

Easy to contact. Very informative. Always on top of changes. Great to go through!

Ellie Mckinnon

12th Nov 2018

Simple booking process online. All queries were promptly addressed and answered. Our holiday package was as advertised and everything was so well organised all we had to do was show up on time at the airport . Would definitely recommend to others and book through Travelonline again in the future.

Andrew Hedges

12th Nov 2018

We were very happy with all aspects of your staff and service. All bookings went smooth. If I had to pick on something it was the pickup from Naviti was planed for a little late as it is a two to three hour trip to the airport depending on the amount of stops.

Phillip Barclay

12th Nov 2018