TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,997 customer reviews

We had an excellent experience with Clare. Very responsive, and quick to send through all that we needed for a fun and relaxing Fiji holiday. Forward and return transfers from/to Nadi Airport were seamless and of a good quality. Sofitel was excellent, and we thoroughly enjoyed the Beach Club access.

Sean

12th Nov 2018

great service, really had a good holiday, the deal we had was fantastic, only minor complaint were the timing of the flight on the return home

Byron Mcewan

12th Nov 2018

Great response times. Easy to book
Would definitely recommend!

Shani Semenec

12th Nov 2018

Great customer service.
Great knowledge

Mark Pilling

11th Nov 2018

I will definitely book with these guys again. I am glad I found them. Everything about our holiday was arranged very well. They have tie up with good companies. Very professional.

Shailee

11th Nov 2018

Fantastic and easy!

Aaron Roche

11th Nov 2018

All went very well from booking through to our stay and return absolutely no hickups - very satisfied - thanks

David Green

10th Nov 2018

Great hotel and service. Yes would book with you again

William Andrew Erhard

10th Nov 2018

I have used travel online many times for holidays and it is a fabulous service that I have never had any issues with. Thank you Clare once again for your assistance in making yet another holiday wonderful.

Kerry Stafford

10th Nov 2018

Yes Ibwoukd book through you again easy hassle free booking and information when needed.

Catherine Cummins

10th Nov 2018

I like the pay deposit and full balance later, all went very well with information and communications provided, thanks.

Emil Skender

9th Nov 2018

First time booking travel with Travel Online, and first thing booking overseas travel ever.
My consultant Stewart was extremely helpful for me. As I was a travel newbie, I had a lot of questions and concerns (a lot!!) and possibly about really normal things that seasoned travellers may know but he responded to all my emails and concerns every time, in a timely manner and it made me feel very assured and confident in him and the agency for booking my first ever overseas trip.
I will definitely be using this company for my holiday planning moving forward.

Shannon Smith

9th Nov 2018

Always book our Fiji trips with Travel on line as there is no worries and everything is taken care of. Will book for our next yearly visit to Fiji in 2019.

Russell Evans

9th Nov 2018

Service was very good
Yes will always look for your specials when looking for a holiday

David Anderson

8th Nov 2018

I have nothing but good things to say about travelonline.com! I have already reccomended others to use your service.
Amazing customer service , fast replies and everything ran so smoothly.
Will be using you again for future bookings. Was just so easy. Thankyou.

Heather Brown

8th Nov 2018

I felt I got a great deal on the property, information was clear and the representatives I spoke with were very pleasant and easy to deal with.

Halinka Orszulok

8th Nov 2018

Absolutely excellent service and value!
Everything was organised perfectly, and I will most definitely be using your company again, and have recommended you to many friends and family already!
Thank you for your great work!

Souher (sue) Zreika

8th Nov 2018

after a few ups and downs all sorted staff very helpful overall good service would recommend to anyone

Charles Brady

7th Nov 2018

Definitely use travel online again, arranged a great resort, transfer, and flights.
When we needed to urgently cut our Thailand holiday short due to family illness and fly home straight away, Travelonline arranged everything within 30 mins. A great peace of mind that they were there to help. A big THANK YOU.

Colin James Shelley

7th Nov 2018

Had a great time thanks for your promptservice

Raymond Reid

7th Nov 2018