TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,523 customer reviews
Booking was perfect and everything went to plan the entire trip
Chris Jovcevski
18th Dec 2022
Was a little unsure about booking and paying online but absolutely no issues whatsoever
I will definitely use travel on line for my next holiday
Everything that was planned come to life and my holiday was just awesome
Thanks guys
Keith Cummings
16th Dec 2022
No complaints.... Everything was really smooth. Would definitely book through Travel Online again.
Stephen Green
16th Dec 2022
Great service from TravelOnline, easy to communicate with and organised everything very well.
Annabelle Russell
16th Dec 2022
Thank you for your service. You made it so early. Will definitely use your service again.
Thanh Ngoc Tran
16th Dec 2022
I would highly recommend your services to friends and family.
The booking process was simple, we received great customer service from a number of staff members. As we kept moving our travel dates due to the covid travel restrictions the whole process could not have been smoother.
Payments could be made in instalments and all the paperwork was sent well in advance of our trip.
The pricing from Travelonline is great value and the resort chosen was "the best ever".
We will be using your services again in the future, and thank you for arranging such an amazing family holiday for us.
Joanne K
16th Dec 2022
Definitely, Travelonline is fantastic.
Elizabeth Scicluna
15th Dec 2022
Great service, had an issue when our flighta changed but was quickly resolved. Hotel was un aware of some of our inclusion but was quickly fixed up once we showed them the travel vouchers provided.
Christopher Davis
15th Dec 2022
Everything was great, happy with my experience, thank you, would recommend to others!
Veronika Gertsen
13th Dec 2022
Everything went to plan with no issues.
Matthew Tulenew
13th Dec 2022
Holiday went smoothly, considering this holiday had been put on hold for three years due to Covid.
Rachel Neilsen
12th Dec 2022
Booking was smooth and easy.
Darren Nealis
12th Dec 2022
Kristy did well to ensure that 2 families were able to be accommodated for with slightly different requests. We had to shift to a different hotel as our original choice was unable to meet our requirements. The recommendation that was provided did the trick.
Ged
12th Dec 2022
Guys always helful and sure in the future I will buy more travel packages
Felipe Alexandre Moretto
8th Dec 2022
Very happy with everything thank you.
Diane Bowers
8th Dec 2022
Great service
Chanaka Madushan Abeysinghe Abeysinghe Mudiyansela
8th Dec 2022
Booked a package including flights with Travel Online due to a very competitive rate on the hotel we wanted to stay in. Service was excellent. The airline changed our flights, and they dealt with the change immediately. All the transfers were seamless, even with the change of flights. All inclusions and vouchers were provided and easily redeemed. I would certainly book with them again, and happily recommend.
Joanne Suna
8th Dec 2022
Prompt and efficient service.
Richard Van Haeften
7th Dec 2022
Thanks for all your help, Would 100% recommend!
Ryan Hays
7th Dec 2022
Thank so much for our wonderful holiday
You did outstanding job of putting this package together I'll be looking out for more amazing deals thank you Kirsty Nixon
Sharon Adams
7th Dec 2022