TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,967 customer reviews

Ashleigh was fantastic with quick responses to my questions. package was fantastic and noo problems with tour.. fantastic..
love travelonline booked many packages.

Wayne Hawley

12th Feb 2020

I found you efficient and trustworthy and will deal with you again for our future travels. We plan on going to Vanuatu some time soon and see that you have some good deals. See you soon.

Owen Johnsen

10th Feb 2020

thanks for making this process so easy, first time we have booked through travel on line, after quite a few phone calls due to my hesitation and all queries were handled professionally and all questions answered
once we booked, payment was easy, reminders came on time
since this experience was so easy, I actually booked another holiday with you guys and will probably do so again in the future

Irma Terlato

10th Feb 2020

The team were always helpful and patient with what ever changes I wanted, they ensured the reviewed all options to give us the best possible price and bookings.
We had an issue with a transfer while we were away and all I needed to do was make a call to the office and it was sorted.
Just wish there was a free call number to contact you while we were travelling in case we needed to contact you (as I did) luckily I had purchased a local SIM.
Would definitely book with you guys again - we had a great experience. Thanks so much!

Lynette Batson

9th Feb 2020

everything went like clockwork. The transfers were there and on time. The flight on Fiji Air was great.
The Shangrila was in a beautiful setting. The Coral Coast is a wonderful part of Fili

Sharon Schruba

9th Feb 2020

Web page was easy to navigate.
Communication was quick and clear.
Payment was easy.
When i need to call to verify an issue - no problems.
I had to contact the airline direct to arrange seating, but that was easy.
All in all a good holiday package - good flights, not too long to wait fro transfers, nice room and inclusions.
I will use travel on line again.

Daniel Wright

9th Feb 2020

What a great team you have. No dislikes just loves. Poi took care of everything from the getgo so smoothly. I am so thankful for her help in getting us to and from Fiji. No issues on your guys part, just ours. And Poi again aided with those issues. From me and my family, thank you so much, truly appreciated.

Eli Leoo Olo

8th Feb 2020

I was not sure about booking with you however I was pleasantly surprised. Everytime I called or emailed your office, my questions were answered and I had complete peace of mind. I would definitely recommend you to my friends. Thanks for an amazing holiday.

Linda G

8th Feb 2020

This is the second time we have used travel online. Extremely good to deal with. Communication was great, will definitely use them again

Shane Johnson

8th Feb 2020

Amazing. We had a great experience from start to finish and everything was great. Highly recommend - the deal we got with Fiji was fantastic and the ease of the process was awesome. Thanks guys.

Jamie-lee Mcmeeking

7th Feb 2020

Very satisfied with ease of booking and certainly recommend you to family and friends.
Prompt attention to booking request and all ran smoothly..
Our previous travel agent was hard to contact and rarely rang back when messages left.
Thank you for a trouble free holiday.

John Clarke

6th Feb 2020

Great Service by Rachelle and the entire team. I obtained about 10 different quotes before deciding on what we wanted and the entire crew were very patient and helpful at all times. Thanks guys!

Sisira Kumara Abeywardena Goonesekera

6th Feb 2020

We saw a deal on Facebook. We were a little unsure, so rang the phone number & spoke to Rachelle, Rachelle was very friendly & helpful. We booked at & have just returned from 8 beautiful nights at The Bali Mandira. Our package included air fairs with transport to & from Hotel, accommodation with breakfast & other bonuses & entry to Finns VIP beach with a 1 hour massage each (Hubby & I). The deal was great value for money. We highly recommend using Travelonline. Thank you so much Rachelle for making this so easy & affordable.

Mark & Donna Allan

6th Feb 2020

We were extremely impressed with Travelonline and the responsiveness of staff to initial quotes and flight upgrades. I would definitely recommend and use Travelonline again. Pricing is extremely competitive and we do a lot of research prior to booking and upon returning can say everything went like clockwork. Kanvaz Resort where we stayed also had excellent customer service so this complemented our booking.

Janine Allen

5th Feb 2020

Great service, great trip. Thank you to Ashleigh and the team. Our second trip with the travel online team, and we will be using you again for our next trip I am sure!

Jonathan Morgan

4th Feb 2020

We were super impressed with the ease of the entire booking process. Everything was as per the requests made and dealing with the local transfer company for confirmations was also very easy. We would happily recommend Travelonline to anyone seeking to book a holiday in the future.

Kellie Morley

4th Feb 2020

Prompt, clear, concise, trustworthy

Alana Kosmina

4th Feb 2020

Great holiday options and very easy transaction, all booking information was provided very promptly and I would highly recommend the guys at Travel on line, we will definitely be booking with you again, cheers

Matthew Jones

3rd Feb 2020

Great service, would definitely recommend......10 out of 10

Michael Parkinson

3rd Feb 2020

Great communication from TravelOnline Timely efficient service...even when booking my holiday last minute. Great prices too. Will definetely use again. THANKS

Vibeke Hansen

2nd Feb 2020