TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,000 customer reviews

Easy to book good deals

Brett Lester

26th Dec 2018

We are glad that this Bali trip booked through travelonline, great packages offer, will definitely book with travelonline again.

Tracy Lee

26th Dec 2018

Service was excellent. All queries and enquiries answered and auctioned to our satisfaction.

Anthony Romkes

26th Dec 2018

Had doubts booking through a sponsored Facebook ad but everything that was promised was delivered. Email communication was good and everything went smoothly. Would use again without a doubt.

Lynne Drysdale

25th Dec 2018

Great advise on accomodation options.

Craig Bentley

25th Dec 2018

I had never used Travelonline before but I was very impressed with the price I got for my accommodation. It was so good that the hotel couldn’t even match it! I will definitely use Travelonline again for any future holidays as I was very happy with the price and service.

Kelly Clarke

25th Dec 2018

Great communication - quickly responding to all of my enquires and questions.

Davendra Hayes

23rd Dec 2018

Great service. Easy process and value for money

Hailey Tantalos

23rd Dec 2018

Professional service. Happy to accommodate requests.

Monika Belik

23rd Dec 2018

I have booked a number of holidays with travel online and find you have competitive prices and great packages. Will be using travelonline in future.
Highly recommended

Veronica

23rd Dec 2018

Thankyou christine for your great service all our questions and fear were quickly put at ease by you and your staff

Paul Duggan

22nd Dec 2018

Thanks for helping with refunding due to no snow

Nicole Utley

22nd Dec 2018

Thank you Rachelle
We had a very trouble free break away at two beautiful and peaceful Bali resorts.
Our bookings, flights and transfers were all on time and again trouble free.
We would do this again.
Regards
Peter & June

Peter Webb

22nd Dec 2018

For an online service this was personable with great service.

Mary Woollett

21st Dec 2018

Lisa was very helpful and helped us book the perfect holiday, i would 100% book through travel online again and would recommend to family and friends.

Ashley Pollard

19th Dec 2018

Great service including simple booking and confirmation process, travel partners used, as well as keeping us updated with flight changes. Would definitely book with TravelOnline again and recommend them to family and friends.

Kelvin Maistry

19th Dec 2018

No issues at all - very smooth process using TravelOnline :)

Andrew Kerr

18th Dec 2018

Hi Claire Monica and l would like to thank you for the great service you gave us with our booking , we will recommend you guys to family and friends

Trevor Steven Wineti

18th Dec 2018

Fast communication response. Everything was well organised. No problems.

Andrew Cleaver

18th Dec 2018

Very impressed with the service provided by travelonline and in particular Georgia. I would certainly book again and recommend travelonline to family and friends. It was an easy service and with Georgia contacting me and updating me I felt I received better service than if I had spoken to a traditional travel agent face to face. I was also impressed that I only had to pay part of the trip at time of booking and the remainder just a few weeks before travel and that there were no fees for credit card payment. Travel online USA good way to go.

Dianne James

17th Dec 2018