TravelOnline Reviews

Contacted immediately once I purchased the holiday. Promt service.

The service at Travelonline was amazing, they couldn't help us enough, they answered emails without delay, calls were friendly and helpful and Laura went the extra mile with an extra massage voucher when we travelled with 4 and only had 2 vouchers so we could all be pampered! Thanks again we had an awesome time and look forward to dealing with you again for our next holiday!

Excellent in all areas

We had a great holiday and were very happy with the service from Travelonline. You were most helpful with contact with the resort regarding maintenance they were undertaking, resulting in a change to more comfortable rooms. We would certainly recommend your service to friends and would book again with you. Thank you.

Fanrastic service. We travel to Bali several times a year always wanted to stay at Padma, saw advertisement for this resort price was amazing. From our initial enquiry travel online assisted with everything. Holiday was perfect, we would use teavel online again without hesitation. Thankyou

Excellent communication everything booked was well organised. Would highly recommend to family and friends. Will certainly be contacting you for our next holiday

Very happy to have booked another holiday through travel online. Will definitely use your service again.

Cecilia & the team were fantastic to deal with. Made themselves available for any questions I had & kept me updated on the progress of our resovations. Thank you.

Fabulous assistance, easy to use online booking. Holiday was as promised and exceed our expectations. Highly recommended and will use again!

Kelly is great and will do all travel with her in the future

We booked a trip to Bali through travel online. We are extremely happy with the service we received.

Booking was very easy and our consultant Clare was easy to contact with any questions. We had no issues at all.

Would definitely use travel online again.

Friendly efficient service

Would like to thank our consultant Holly for a wonderful and stressfree holiday experience. Sadly we had to cut our holiday short for family reasons but staff very efficiently organised our flight home.Have used Travelonline for previous holidays and will happily use again next year. We have the convenience of online booking with the advantage of experienced agents support. Thank you again for your help, advice and support. Best wishes, Steven Grange

Great service - reminder invoice would be good for final payment, but all in all responsive and great to deal with.

Excellent service, on time and most helpful. Would recommend to

Definitely will be booking any overseas travel with you. Can not fault any part of my trip. Here's looking to my next.

You were always very helpful and accurate in your instructions everything fell in place as per plan thank you so much for all your help it was a great holiday cheers, definitely contact you next time and recommend to anyone else.

I would like to thank you for organising our holiday to Thailand.
We were very pleased with the hotels that we stayed at but most of all we were very impressed with the efficiency of the hotel transfers, at no time were we waiting for the transfers as they were always there waiting for us.
The only downside for the holiday was the 6 hour delay at Phuket airport waiting for our flight to Bangkok to stay at Siam@siam design hotel.
There was a distinct lack of communication at Phuket airport as the only people that knew that our flight was delayed was the ones at the front of the queue.
This delay meant that our plans for Bangkok were thrown into disarray as we were only there for a day and a half of which 1/2 a day was spent waiting at Phuket airport.
Thanks again for your help.

Efficient and timely responses

The service we received from the very start of organising our holiday to arriving home was extremely great. Any questions we had were answered in a perfect way that we could understand. We have already referred travelonline to a friend when we arrived home, and yes we will be contacting Lisa in the near future for her help in another holiday.