TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,001 customer reviews

The deal we had for staying at Double Six in Seminyak was unbelievable. We used all the added inclusions and it was certainly value for money, its the best hotel in Bali.
Staff at Travel Online were helpful with our enquiries and ensured that bookings were as requested and transfers to airport in place.
Based on our recent experience I'd definitely use them again.

Jamie Coombs

19th Jan 2019

Will definitely book through travel online again. Thanks

Simone Taylor

19th Jan 2019

Overall great service. Thank you to Clare Wilkinson. Will not hesitate to use your services again. Already checking the emails we receive from yous for our next holiday

James Davey-machin

19th Jan 2019

Everything was great, all vouchers were used with no effort required and were of good value.

Ross Hewitt

19th Jan 2019

Thanks for a stress free holiday the accommodation was perfect the paperwork was correct and the connecting flight boats and bus were very smooth the price was affordable

We will definitely use your services again

James Howe

18th Jan 2019

Everything went smoothly. Very good service.
But 4 session of 1hr massage location is disappointing , not happy.

Chamley Wijetunga

17th Jan 2019

Friendly, helpful, efficient. When consultant not available one time, another consultant helped with query ,
Would certainly use and recommend travel online again

Peter Burrows

17th Jan 2019

We are from NZ and Travel Online exceeded my expectations!
They stayed in touch and were totally reliable.
I have already recommended Travel Online to our friends.
We will continue to book through them for other travel we have planned.
Thank you so much !!

Justine Gibson

17th Jan 2019

Was impressed with how expertly you kept us updated about the trip and any changes. Felt confident with all communication and responses were speedy.

Peter Hardwick

17th Jan 2019

Would use again. Help full and friendly staff.

Julia Young

17th Jan 2019

Fantastic service - super easy to book and arrange. They even had the cheapest rate for the Crown by a few thousand. I called the Crown direct and for our travel dates they wanted $4,000 as it was over New Years - we only paid $1,800 Thank you ???? will definitely be booking with you again.

Sarah Brooks

16th Jan 2019

This is the 2nd holiday I have booked with Travel Online with our 1st holiday booking being to Thailand.
Having had a good experience originally I was confident that Travel Online would not disappoint and I am pleased to say that all bookings and arrangements were spot on.

Any questions I raised at any time prior to departure were always promptly responded to and the matter finalised promptly with a suitable response.

I rate Travel Online highly and would not hesitate to recommend them to family and friends.

Paul Harry James Geary

16th Jan 2019

Easy website to use, great phone backup service. Definitely use again and will recommend to family and friends.

Angelica Ricci

16th Jan 2019

Great service and staff pleasant to deal with. We made changes to original booking and nothing was a problem. Would recommend Travelonline to friends. Prices were also competitive and we received some extra deals and promo's with our hotel bookings. Can't fault the service at all. Thanks

Sue Hall

16th Jan 2019

Very polite. All questions answered promptly and politely. Trip went very smoothly. Would use Kelly/TravelOnline again.

Andrew Mcauley

16th Jan 2019

Excellent service, simply to book and very good value.
Could not praise enough.
Would recommend to anyone.

John Allen

16th Jan 2019

great

Ralph Crichlow

16th Jan 2019

Your service was fantastic and we have already recommended you to family and friends.

Kerrie Meredith

16th Jan 2019

Great service, would recommend!

Ronald James Morris

15th Jan 2019

Always very simple to book, everything is covered from insurance to transfers. Third time booking with travel online and have never had an issue. Excellent service and highly recommend. Prices are always better than other travel sites. We will continue to use travel online for future travel

Bahar Yalcin

15th Jan 2019