TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,967 customer reviews

Lisa provided us with all the information we needed and was quick to help sort out an error on our behalf when we accidentally entered incorrect information.

Elisabeth Pitts

3rd Mar 2020

Great booking experience. Always have very positive experiences booking with travel on line. All the bookings were great and very happy to use this company again.

Peter Forno

2nd Mar 2020

Constant updates with any potential changes and reminders on vital information about our trip.

Andre Economou

2nd Mar 2020

Very happy with your service, have used you twice now for travel and very happy with it

Samantha Costello

2nd Mar 2020

Good communication all the time and great organisation of all transfers from and to the airport and daily trip.

Veronica Rinaldi

29th Feb 2020

Thank you for your assistance with this booking. It was our first experience with TravelOnline, but shall certainly not be our last!
Every request/query, from costings to timetables, were answered promptly and clearly.
The costings for the trip were extremely competitive, without any compromise to service levels in what is, without doubt, a truly 5 star hotel.

Brian Digby

28th Feb 2020

Wonderful Company to deal with. Answered all our queries promptly and helped make our holiday a very
enjoyable one. Thank you

Troy Honan

25th Feb 2020

Everyone at Travel Online was super helpful and flexible when helping us book this holiday. It was so easy to get in touch and we always received a super quick response, there's not really anything that could have been improved upon!

Ross Caygill

24th Feb 2020

Poi Mellon very helpful E mailing me before we went just makeing shore if everything is okay always answering our questions with professionalism ,if the right deal was there would book with you again ,seeing I gave you a glowing report I think you should double our $100 voucher have a nice day

Wolfgang Vetter

24th Feb 2020

Second time we have used Travelonline & certainly won’t be the last. Such an efficient company to deal with & itching was ever a problem. We received an awesome deal for our 4 nights on Heron Island & an experience we will never forget. Thank you Travelonline.
Regards
Fiona

Arthur Steel

23rd Feb 2020

Loved that you kept us informed about any changes, in particular flight times. From arrival at the airport, transfers, check in and out of the resort, and back home everything went smoothly. Thank you

Annunziato Scutella

22nd Feb 2020

Great website and prices, really easy to book. Also love that you can cater for our family of 5 easily on the website.

Glen Wallace

18th Feb 2020

Rhiannon was very patient with us !! trying to organise a trip for 5 friends was a bit frustrating however Rhiannon was very helpful.

Paula White

17th Feb 2020

Thankyou so much.. we had an amazing trouble free holiday. Everything was taken care of and for this we were so grateful. Couldn’t thank you enough and will definitely use your services any time we take a holiday.

Gregory Murphy

17th Feb 2020

Amy was Fantastic, even when there was a small hiccup with a flight being changed she was able to make the transition onto another flight very smooth and easy

Brett Fawcett

17th Feb 2020

This was an excellent deal, the airport transfers are important now in Bali. The hotel is awesome, perfect for a couple or small group. Their breakfasts were great. Finn's was a bonus, felt like royalty!
We've told everybody we meet about TravelOnline!

Gavin Cotterell

17th Feb 2020

Travel online was great. Lisa did a great job. Will recommend travel online to anyone, I can highly recommend them. I think this was our 4th holiday we booked through travel online and will keep using them, a great company. Thank you Lisa for all you’re help even when we went through a difficult time when we lost a family member and we needed to change dates you were there to help us. Thanks again. Looking at the next holiday already.

Gert Pieter De Beer

16th Feb 2020

I was pleasantly surprised by the service and attention we received by an online agency. Poi Mellon, our agent was very responsive, helpful and exceptionally professional. We had a great experience both with the destination, resort and service provided by TravelOnline, particularly Poi. Thank you!

John Michael Bryden

14th Feb 2020

This trip to Fiji is the second time that we have used Travel Online. As with our first trip to Hong Kong, absolutely everything went as planned. I can’t heap enough praise on the Travel Online crew for their helpfulness and thoroughness in organising our trip. Just select the dates, tell them what type of room you want, what you would like to see and it’s done. There is nothing left to do but pay up and enjoy your holiday. Once again, many thanks to Travel Online for taking the worry out of organising a trip. We will certainly be returning to them for a trip in the future. Thanks heaps.

Don Puren

14th Feb 2020

I have booked my holiday with your company for five times now and I have to say what a pleasure it is to do Business with you company , nothing is a hassle..
In fact I’ve only got home yesterday and I’m about to book my next holiday with you .

Thank you for making our holiday great such great service and such a good price can’t recommend your company enough

Colleen Jenkins

12th Feb 2020