TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

Hi,
Your service was great and would definably use you again, very helpful and quick responses with any changes I made=.

Jane Stojanoski

15th Oct 2019

The entire staff at Travel online is amazingly efficace and friendly. They also reply within a short time to emails or calls. Thanks for making our holidays one that we will remember!!

Ludivine Robbins

14th Oct 2019

Was a very easy and hassle free process. Everything was organised online and our holiday ran smoothly. Would book through travelonline again for sure.

Denna Tye

13th Oct 2019

I was a little apprehensive about booking our entire holiday for 10 people with Travelonline as I had never used an online booking travel agent before. However, it was a very easy process and there was always someone to talk with if I had any questions. I would certainly book with Travelonline again and would be happy to recommend them to my family.

Mary Metcalf

12th Oct 2019

Best options. Great packages. Awesome bonuses. Great service. Fast responses. Will definitely be booking future holidays through this site.

Linda

7th Oct 2019

Love booking our holidays overseas with Travelonline. Amazing service and prompt to respond. Look forward to booking the next trip.

Shona Casey-eland

4th Oct 2019

I spoke to a couple different consultants via phone and email. Found them all to be helpful and polite. Quick replies, the whole booking process was easy. All information for flights, accommodation etc came promptly. Thank you, I will be using your company again in the future.

Megan Deery

3rd Oct 2019

Travel online booking process was easy. All the information provided was 100% accurate - the driver was waiting for us when we arrived, the resort was very accommodating and the tour company was very good. We had a very good holiday and will definitely use Travel Online again.

Scott Rodgers

3rd Oct 2019

I am more than happy with everyone at Travelonline. I initially booked the incorrect date for the return flight which the girls picked up and called me straight away!
I received all emails for upcoming payments, accommodation and flight details in a timely manner.
I did quiet a lot of research regarding price and Travelonline was the best value for money.

I would definitely book again!!

Thankyou !!

Ryan Froml

2nd Oct 2019

We were extremely satisfied with the efficient, friendly and professional service provided by Kelly. For this reason we would have no hesitation in recommending Travelonline to family and friends (or using Kelly again).

Michelle Caroline Templin

2nd Oct 2019

I am very happy with the service received by Travel Online. My consultant was very accommodating & everything was organised for me. I had no issues with my booking which made my trip a breeze. There was great communication & Rachelle responded almost immediately to any of my enquiries. I would most definitely book through this agent again. I would recommend to anyone looking to book a holiday.

Donna Mawhirt

2nd Oct 2019

Excellent service, easy to deal with and very quick to respond to emails or requests. We will definitely use travel online again when booking a holiday.

Ermatina Keys

1st Oct 2019

We were very impressed with the cost of out 7 day holiday in Queenstown that included flights, accommodation, ski hire and passes as well as transfers to the mountains! I don't think we could have gotten a better deal and the entire holiday was great value for money. Everything ran very smoothly and we had no issues whatsoever. We were a little worried about everything being online, but Kelly was fantastic with attention to detail and organising everything for us.

Bronte Annand

1st Oct 2019

Thank you for arranging all our travel arrangements... it was a pleasure dealing with you..... also would like to thank Kanny from My Phuket, in Thailand she was lovely and helped us arranged all our activities.

Silvana Murray

30th Sep 2019

Do not recommend that people use the travel lounge with 60min massage as you do not get a full 60min massage if your lucky you might get 35min.

Cheryl Johnson

30th Sep 2019

Excellent service as per usual. Will recommend very highly.

Fiona Acquaro

29th Sep 2019

Great service. Very responsive

Susan Lawrie

29th Sep 2019

I found this service great. Was so easy to book from beginning to end was well informed through every step by staff, highly recommend

Lisa Marie Pace

28th Sep 2019

Great service, I have no complaints & I was most impressed with arriving back from my holiday to find in the mail a welcome home pack... I would definitely recommend you to my friends & family...

Tania Ririnui

28th Sep 2019

This is my third overseas holiday booked through TravelOnline and I have never been disappointed by your service. Having a provider to book the hotel, flights and transfers makes the whole holiday experience far less stressful and I will definitely be booking next years holiday with you again.

Robert Newton

25th Sep 2019