TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

Easy to deal with, fast quick and friendly.
Would definitely deal with you again and have already passed you on to some friends.

Catherine Mason

29th Oct 2019

Absolutely faultless, from start to finish! All emails were responded to very quickly. Nothing was a problem. Will definitely be booking again with Travel Online. Thank you so much to all of the Consultants, they certainly took the stress out of organising 2 groups for our holiday. Thank you Rachelle!

Janine French & Group

Janine French

29th Oct 2019

First time booking online which is always daunting. Whole package including flights, accomm, airport transfers, and travel insurance. All correspondence via email. Not a single bump in our experience booking through Travel Online with Rhiannon. Everything organised for us ahead of time without confirmation. Will definitely be using TravelOnline again and recommending to family & friends. Thanks again!

Jaimee Ahrens

29th Oct 2019

Your service was very professional, from the initial booking, through to the agent in Phuket who confirmed our tour and hotel pickup for our return journey. The hotel was exactly as described and it was cheaper to book through you rather than direct with the hotel. I would definitely book through you again.

Jay Allen

29th Oct 2019

I can not fault anything about the service I received from TravelOnline.

Thanks for everything :)

Jaymz De Laine

29th Oct 2019

Second time using travel online and can’t fault

Timothy Eva

28th Oct 2019

Travelonline made everything very easy and were great to deal with, we would definitely recommend and use them again in the future

Daniel Ryan

28th Oct 2019

Wonderful communication. We were kept up to date and we'll informed. Very happy with the service.

Graeme Beckerleg

28th Oct 2019

Your service was fantastic. Very well organized in all aspects. We will be booking another holiday with you for sure, next time we will be bringing some friends with us. There really is only one other thing to say, is "Thank you well done."

Uldis John Ilvess

28th Oct 2019

First Time using this website. Everything was so simple and when I called, I was pleasantly surprised at how quickly I got through and how efficiently my questions were answered. Couldn’t fault them at all. Will 100% use this website in future. Thank you.

Fadi Salama

28th Oct 2019

Ashleigh expertly and promptly prepared our recent Thailand trip. All details were taken care of regarding flights with short waiting times between flights and good accommodation for us for a good price. We had a question while we were in Thailand, emailed Travelonline and received an immediate response from one of Ashleigh’s colleagues. We would highly recommend Travelonline as a travel company and will definitely use them again.

Robert Ulseth

27th Oct 2019

Initially I was a bit hesitant to book online but I don’t have any regrets. Travel online took a lot of the stress out our trip.
The partner company that travel online used were great and went out of the way to accommodate us and offer us more options to our trip than we expected.
I highly recommend Travel Online and will definitely use them again in the future.

Kathryn

27th Oct 2019

Have booked a previous holiday with you and always happy with the service. Tickets and information is provided well in advance and a nice touch to receive the "welcome back"email. Will have no in hesitation to use your services in the future or to recommend your website to family and friends

Billie-jo Vitagliani

27th Oct 2019

All the staff that I spoke with were very helpful and the deal we received was amazing! - I would definitely recommend travelonline to family and friends and I will definitely use them again myself. Thanks!

Jenny

27th Oct 2019

Thank you travel on line! We just returned from our holiday in bali that we booked through you. What an amazing experience, everything was above our expectations from booking to transfers to resort and all vouchers. Our upgrade at Padma was great with the lagoon view and an extra bed for our little grand son. Outstanding service all round. Thank you again Travel on line!Will book again!

Marius Popa

27th Oct 2019

Would use you guys again. Ist time I used an online service so was apprehensive. But we got everything the package said. Would definitely recommend.

Onur Mehmet Murat

26th Oct 2019

Hi, Thanks Rachelle,
You made our booking so simple even after me cancelling my first booking before we had made up our mind.
We had the best stay and were very happy with our stay at Beyond Kata. It is just perfect right on the beach.
Thank you.

Tanya Hislop

26th Oct 2019

WOW. I admit, as I had never used Travel Online before I was a little worried at first. Alisha soon put my mind to rest and was able to answer any queries I had. She kept me updated and prompted me to complete any details required by me to make sure my booking was finalised.
I would definitely use them again.
Thank you and an even bigger thank you to Alisha.

Regards
Belinda

Belinda Yates

25th Oct 2019

Easy, good communication.
Would book again.

Adrian Rutter

24th Oct 2019

We will definitely use travelonline.com again. Such a super efficient service and everything went like clockwork - absolutely 5 star!

James Smith

24th Oct 2019