TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,967 customer reviews
Everything went smoothly and we were very happy with the whole experience.
Barbara Batley
25th Oct 2021
We were very happy with our holiday booking and our accommodation. We would book with TravelOnline again and definitely recommend their services to others.
Shona Sperring
24th Oct 2021
Our booking was very easy to do online, I needed to make a few changes that I felt was not handled well at all.
Once I spoke to the Team Manager, he was absolutely amazing. Couldn't do enough to sort our issue out. Went way above a 5 star service. More then happy to use snd recommend this company.
Kristin Green
24th Oct 2021
Yes, we would use you again and recommend you to others. Little fuss and reassured us with our booking in these challenging times.
Anthony Dyke
21st Oct 2021
I found Travel Online easy to use, and felt that I could email/ call Lisa if I had any queries regarding our accommodation. Everything went to plan and our proposed itinerary was very clear.
Caroline Rowlinson
21st Oct 2021
Overall good service by Travel Online. Replied e-mails in a timely manner.
Larry Lim
20th Oct 2021
Great communication, timely responses and organised.
Sarah Bispham
18th Oct 2021
Easy to book, second time we have used and will continue to book through travel online. No hassle, everything was sorted for arrival
Kirstie Trickett
15th Oct 2021
Very friendly and easy communication. Prompt response to email questions. Kept me well informed about the trip. Thank you very much. Will definitely book my future trips with travelonline again.
Roman Lianikov
13th Oct 2021
I have not used your business or travel on line before so a bit panicky.
But booking confirmed, informative emails, and a fantastic bargain stay at the Crown Metropol Perth .
Thank you I will definitely use your service again.
June Tognolini
12th Oct 2021
Very professional service, I had one query and it was answered in a very timely manner.
I would be confident and happy to book through your company again.
Thank you
Ed Simkins
11th Oct 2021
Very happy with all aspects, easy to book online, timely reminders and all information regarding travel bookings, highly recommend
Tania Anderson
10th Oct 2021
Thanks. Everything was professionally handled so I've booked several more trips!
Helen Walsh
8th Oct 2021
No issues at all booking with these guys!
Kyren Neverling
5th Oct 2021
Fantastic to deal with will use again
Thank you
Kasey Collins
4th Oct 2021
Couldn't fault the service we received even when a Covid lockdown got in the way initially. Friendly and efficient all the way.
Jackie Burdett
2nd Oct 2021
Amazing deal and everything fell in to place
Easy to deal with
Stephanie Carr
1st Oct 2021
They were excellent especially when we transferred my sisters deposit onto my booking as she was unable to attend due to COVID lockdown in NSW. Would highly recommend your agency to anyone travelling in the future.
Kathleen Baker
26th Sep 2021
Very simple process to book, small deposit required and we had plenty time to pay the balance. Excellent value on the excursions and breakfasts included in the deal. Highly recommended!!
Gavin Kukard
25th Sep 2021
Very easy to book and confirmation email had all the information I needed. Would definitely use again and happy to recommend.
Carey Rykenrapp
23rd Sep 2021