TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,967 customer reviews

We would not hesitate to book another holiday through Travel Online! The process was quick and easy, with our holiday going as smooth as we could have hoped for.
Everything was sorted for us, and all we had to worry about was packing our suitcases! The price also couldn't be beat, and we even have friends and family who are thinking of booking their next holiday too :)
Thankyou for making our holiday unforgettable!

Koby

22nd Sep 2021

Given the repeated lockdowns and changes in dates I proposed, the service was always very accommodating. I was always offered change of date or refund

Peta Chapotet

21st Sep 2021

I just want to say thank you for everything. We always use Travel online you are all so helpful. We had a wonderful time away.

Sara Leo

21st Sep 2021

We had a fantastic time on Hayman Island and it was so easy to book this holiday with TravelOnline. It was also cheaper than other quotes I had for the same holiday.

I highly recommend booking with TravelOnline and we will be using them again for future holidays. Ann -QLD

Ann Harris

20th Sep 2021

Very happy with the service received. Helpful and obliging

Roger Vanstone

20th Sep 2021

Easy to book service and would use again .

Carolyn Smith

20th Sep 2021

Excellent service with easy access to tours and accommodation packages. It was a seamless experience and we could not have been happier with the results. We will use the service again

John Hughes

18th Sep 2021

The trip package and inclusions were a great deal and value for money and it meant we didn't have much to worry about organising. Lisa and team were a pleasure to deal with and they replied promptly with our questions and kept us informed of any changes. Will deffinately use again!

Phan Do

15th Sep 2021

Received excellent customer service for this booking. Staff were very responsive, helpful and professional.

Danijela Lulic

12th Sep 2021

Very impressed with the standard of service and being kept up to date.

Peter Wilkinson

11th Sep 2021

It was very efficient and professional. When lockdown came, they advised us that it had been cancelled and asked if we wanted our money back or rebook. We rebooked no trouble. We got exactly what was advertised and paid for. Good Value and excellent accommodation.

Ronald Mitchell

6th Sep 2021

Highly efficient booking and execution service has been greatly appreciated.

Elana Merrick

3rd Sep 2021

Service great I have booked getaways with then a few times now

Monica Brown

30th Aug 2021

Great professional service. Easy to book, pay and quick contact for any enquiries. Thank you for making our holiday experience very enjoyable.

Leonie Giffney

30th Aug 2021

We always have FANTASTIC service from travelonline!!

Moira Fickling

26th Aug 2021

First time we have used TravelOnline, but certainly will not be the last. In this currently ever changing environment, we were kept up to date. Highly recommended.

Gary Anthonsen

24th Aug 2021

Great communication, easy to deal with, and a great holiday!

Patrick Wyatt

24th Aug 2021

Krispy responded quickly to all our requests and was very efficient in these difficult times

Darryl Stanley Coombes

23rd Aug 2021

They look after their clients very well. I will book again and recommend travel online to my family and friends

Rubie Graham

19th Aug 2021

I was informed every step of the way about any changes in the booking in a very timely manner. The staff were courteous and prompt in responding to any queries. The accomodation was great but sadly the sailing was cancelled due to lack of numbers.

Anneliese Mathieson

6th Aug 2021