TravelOnline Reviews

Travel online were completely professional when booking my holiday.Always answered my many emails promptly and made me feel at ease about every aspect of my holiday.Everything went smoothly.

we particularly appreciated the late-check out of our room being booked because of our late flight, this really helps with a young child.

Easiest holiday I have booked. Everything we needed was included. I would book with you again with the package deals that you have. I have already recommended to friends and family.

Great value for money holiday.All holiday plans worked well including transport etc.A big surprise when we received additional drink and food vouchers to use for our stay

I would definitely recommend and book again through travel online. I was a little worried as in the past I have always dealt with a travel agent in person. My consultant Rachelle was always only a phone call away and all vouchers were emailed through to me in enough time prior to my holiday.
Once in Phuket, our private transfers, hotel booking and tour were amazing. We even had a representative meet us at the hotel to confirm bookings and suggested tours and sightseeing trips that we booked through her directly.
Thanks Rachelle, I will be recommending your company to friends and family in the future.
Karen Sorenson

The service from TravelOnline was really good and the value of the deal a great fit for the family. The only thing that I found that needed sharpening was the information pack was really wordy and had instructions to contact transfer services ahead of time which was not needed.

great services

Fantastic Travel on line would like you to keep me updated on any specials for overseas places thanks. I heard your name pop up a few times, that people had recieved great package deals for Phuket, including ours & my sister & I were saying WOW. So HAPPY we booked with you. Thankyou.

Courteous ------friendly------always available for information------all forms perfectly easy to understand

Really pleased with the service provided to us

This was my first experience with Tavel online and I have to say it was the most seamless experience. Everything was simple to organise and the team was in touch every step of the way. They were quick to respond to any enquiry. Great customer services. Highly recommend.

Always received prompt reply to any emails I sent. Clarified questions I had regarding the bonus received for the booking. The bonus for Finns in Bali was amazing. Wish I had of gone the more than once.
My previous overseas holiday was booked through travelonline and I would definitely book through them again.

As our first family holiday overseas in a country where English is not the first language it seemed a bit daunting but TravelOnline made everything so easy. Everything went off without a hitch and we have no complaints about the service or anything within our package. We would 100% recommend TravelOnline to our friends and family and will use them for future travel.

Alisha was SO very helpful and made booking the trip so easy! She also was so accommodating with all my requests and prompt with responding to my emails.

Flights and accomodation for 8 Adults and 6 Children were booked efficiently and the trip was problem free. We had family coming from interstate as well as Sydney - flights, transfers and accomodation were perfect - the service received was faultless.

One of the best online booking agents/sites I have dealt with. Good communication and ease of contact and booking.

We liked that you were happy to accommodate any requests we made to change our accommodation. You have great deals and easy to make bookings with you.
Will definitely book with you again and recommend you to family and friends.

Our holiday was truly amazing, from the minute we arrived until sadly we had to leave.
Double Six offered us pure 5 star luxury. The size of the beautiful room, the ocean views, the service with a smile and much more. The extra's that were included were fabulous, we enjoyed our dinner at Seminyak Italian, also our treatment at Aqua Perla Spa and the various cocktails. Flights with Jetstar were excellent, a very big thank you to Clare for your great service, we would love to travel again with you.

Initial reaponse to queries was not overly friendly. Apart from that consultants were wonderful and accommodating of all requests/changes. Would absolutely recommend.

We were extremely happy with the holiday organised for us. We were really pleased you could get us a direct flight and the resort was fantastic. You took the stress of organising a holiday out of our hands. We would definitely book with you again and recommend you to family and friends.

Awesome service from Travelonline!
The Mulia resort was the most beautiful resort we have ever stayed at and we’ve travelled a lot. Everything incl rooms, food, service, pools and the grounds were absolutely magnificent.