TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,996 customer reviews

Easy holiday. Click of a button and everything booked . Spoke to real people in Australia .
Reccomend this to anyone wanting to book a holiday.

Julian Savery

18th Aug 2019

Everyone I dealt with were very helpful and went out of their way to meet our needs. All my enquires were handled promptly and efficiently. The package I purchased to Phuket was great value and everything was as described.
I would certainly recommend Travel on Line and we will use them again if the opportunity arises.

Ronald Pugh

18th Aug 2019

I would highly recommend using this company to book a holiday. The prices are very competitive and the bonus that can be on offer are a real treat. Using the quote wizard is easy and you can change dates or even extend holiday duration and see the impact on the cost. Your booking is confirmed quicky and you get individual vouchers for your flights, accommodation, transfers and extras. It is great that the company is based in Australia and any questions I emailed were answered promptly. My holiday went smoothly but I am sure if there were any issues my consultant would have been helpful. I look forward to booking my next holiday with them.

The Aquas

16th Aug 2019

Booking process was easy and confirmation quick. All documentation was provided well in advance and was as promised. Local travel was coordinated through MyPuket Holiday and Grace was really good at getting things organised and there were no hiccups at all. She arrived at the hotel when she said she would.

Have used travelonline before and would use again

Paul Zadow

16th Aug 2019

For a hassle free experience travel online is the place to go,everything from start to finish was easy, we were well informed about the whole trip prior and everything went as planned. A great holiday with a great price, I would definitely recommend travel on line well done to all concerned and many thanks

Duncan Mchale

16th Aug 2019

Thank you Clare and your staff. Our holiday to Vanuatu was the best.
We will definitely use Travel Online again.

John & Chris Baillie

14th Aug 2019

Easy booking system, plenty of follow up and we always received quick responses to our email questions. I also called twice to speak with a consultant and each time she was very pleasant and informative. I’d definitely use this service again. Thank you!

Brad Mills

13th Aug 2019

Right from the booking process, communication was excellent and remained so leading up to our departure.
The bonuses and extras were a very pleasant surprise thank you. Organising the shuttle to and from our resort was super helpful. Accessory to Finns and the amazing massages was greatly appreciated. Won't book through any one else again.

Cindy-leigh White

13th Aug 2019

A spur of the moment trip so we didn't give travel online a lot of time to organise things but they did a great job and all ran as smooth as clockwork. Very impressed with the service.

Michael Wynd

12th Aug 2019

Very pleased with service provided and follow up to my queries. Really enjoyed our holiday in Thailand
Thank you
Regards
Leonie

Leonie Johnston

7th Aug 2019

Every aspect of dealing with TravelOnline is always easy.
This is the 5th time I have booked through Travel Online.
When needed to verify or ask a question, the staff are always available and very helpful.
Always fully recommend TravelOnline to all my friends and family.
Thank you for once again making our trip a joyful experience.

Kylie Vowles

6th Aug 2019

I have used TravelOnline heaps now. It’s easy to book hotels - allows deposit to hold the booking and then full payment closer to the date which is really helpful. You get bonus nights and activities available sometimes as well so it just makes it so easy.

Simone Carrivick

6th Aug 2019

I will definitely book again with travel online and I have already recommended it to my friends. You have made booking my trip easy and stress free by offering accommodation and flight deals and dealing Rhiannon and Maria was fantastic. Great communication and service, everything was made clear to me, all my questions were answered in a timely manner and offering multiple quotes because I couldn’t make up my mind was never a problem. I can’t wait to book with you again! Thank you for making my trip so easy and enjoyable to book!

Maha Al Patty

5th Aug 2019

The service was great. I hadn't booked a holiday on line before so I was a bit apprehensive. My Wife had to call up and clarify a couple of things. We spoke to Rachelle and she was very professionally and handled all enquirers like clockwork.

I will definitely use TravelOnline again.

Thanks again
Kevin & Sam

Kevin Walpole

5th Aug 2019

Amazing value and the additional value-add ons were amazing. Thank you so much Ashleigh you did a great job for us, we'll definitely be booking with you again from the Hobsons in New Zealand

Rachael Curzon-hobson

4th Aug 2019

You are awesome. Really appreciated your help to amend my traveling date due to my sickness. You provided exceptional service. Thank you.

So Kuen Choy

3rd Aug 2019

This is the first time that I have used TravelOnline and I will definitely use it again. Bookings were made with efficiency and ease months in advance and clarification of details were prompt and complete. Communication was regular and reminders for payments, departure dates and welcome back emails were appreciated. The price and value of the package we had for Fiji was value for money and the added in massage vouchers were enjoyed with relish. TravelOnline are focused on a quality service which they truly delivered for us. Well done!

Jacqueline Schooneveldt

3rd Aug 2019

Yes i would use & recommend you to family & friends . Everything ran smoothly & knowing price & paying in Aussie Dollars made everything easy.

Susan Bigger

30th Jul 2019

From beginning to end our family holiday was fantastic...Everything went smoothly...Will definitely book with travel online again and have already recommend to family and friends....would like to make a special mention to our driver who was our transfer back to the airport, he was fantastic and made the trip really enjoyable. Can't wait to return...Also a special mention to Annie's taxis service, what at an absolute legend, organised all our activities and drove us everywhere, can't thank her enough...All in all a wonderful trip from start to finish.

Kimberlee Gibson

29th Jul 2019

Ok, so I was sceptical. Booking online isn't usually my thing. But on the recommendation of a friend, I decided to try TravelOnline. I expected to encounter problems and was waiting for them to surface. I was wrong. Very wrong! The service provided by Alisha and the itinerary was perfect. Alisha was lovely to deal with, the communicate from her was outstanding and the whole experience was easy and enjoyable. I've found my new go-to for booking holidays. Thankyou!

Kate Powell

29th Jul 2019