TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,336 customer reviews
Awesome service, prompt replies to my queries and requests. Everything for our booking went perfectly smoothly, without a hitch! Absolutely love your website quote wizard - makes choosing different options so easy, to shop around and compare. The best I've ever seen.
Thanks again - we had an amazing holiday!
Samantha Todd
21st Aug 2023
Brilliant. Kristy provided great customer service and follow up. Would definitely use TravelOnline again!!
Thankyou
Terry Patrick William Bailey
21st Aug 2023
Would definitely recommend to others, and would use you again. Excellent all round.
Michael Swaby
21st Aug 2023
A Fantastic Stay in Paradise .Will look out for more packages like this.
Stephen Richards
21st Aug 2023
Great service very helpful.
Kim Mitchell
21st Aug 2023
I will definitely look at your deals in future holidays! You have great price and great communication to help us feel safe, comfortable and valued as customers. Thank you for being there for us not just the start but all the way to the end of our trip :)
Lucy Jane Gorniak
20th Aug 2023
Yes I would recommend you.
Melinda Gray
20th Aug 2023
Was well informed and prepared for our first trip overseas. thank you
Terry Ashworth
20th Aug 2023
Very easy and convenient way to book our accommodation.
Kylie Rogers
31st Jul 2023
Seamless experience with good value
Daniel Kitchen
31st Jul 2023
Everything went smoothly once again.
Will definitely book with you again
Todd Paterson
31st Jul 2023
Fantastic service, got back to any queries straight away! Thanks Nicole!
Stephanie Reid
31st Jul 2023
Great deal offered and happy with the service. Was able to use a travel credit from covid to help fund cost.
Alexander Short
31st Jul 2023
Thankyou
Robyn
31st Jul 2023
We found the service we received was helpful, informative and accurate. Thank you.
Shane Steven
30th Jul 2023
Booking travel was easy and staff were very helpful. Great that we could pay off holiday with instalments.
Suzanne Jenkins
30th Jul 2023
This experience and service in booking and taking this holiday package was 1st class. It was easy to book, the emailed vouchers we received were clear and all were honoured. The all inclusive airfares, transfers, accommodation etc were greatly appreciated. Nicole helped us understand how to redeem a Jetstar Covid.19 voucher and we really appreciated that. We will certainly recommend your business to our friends.
Barbara and Ed
Barbara Mary Smith
30th Jul 2023
No complaints here
Well organised very efficient in responses
Would book again
Sharon Middling
30th Jul 2023
Our holiday was great value for the money spent. Easy online service and telephone service if needed and thanks for the opportunity to provide feedback.
Carolyn Rose
30th Jul 2023
Booking a last minute holiday was much easier with you than trying to find everything ourselves. Transfers etc were great. Very happy.
Peter Viggers
30th Jul 2023