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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,336 customer reviews

This is the second time we have used TravelOnline and Shameem for our travel needs. Would not hesitate to use both again.

Clive

24th Jul 2023

I rang this morning and left a message to say how happy we both were with the service and professionalism. Showed by Travel Oline staff. Everything fell into place perfectly. We will defiantly use the team again when booking our next holiday and will recommend it to all are friends and family.

Ian Headon

24th Jul 2023

First time I have used a travel service , I usaully organize my own .
Service was great and will continue to use .

Carlos Alvarez

24th Jul 2023

All very smooth and happy with the service. Thak you

Geoffrey Dunne

24th Jul 2023

I found the personal calls to be reassuring and professional - especially perhaps given our original booking wasn't available. I certainly felt Nicole had our best interests at heart, and would work to help us achieve a great outcome (which was in fact very much achieved). Much appreciated.

Keiran O'leary

24th Jul 2023

punctual in answering questions

Leah Whiffin

24th Jul 2023

I definitely recommend you for your great service and attentiveness. Always got a call back when requested. Fantastic customer service

Yakub Can

24th Jul 2023

Everything went smoothly. Thanks so much

Martin Flanagan

23rd Jul 2023

Excellent service, very helpful and accomodating! Highly recommend and will book again with Travelonline

Jade Bradatsch

23rd Jul 2023

Lisa was fantastic to deal with. She was helpful, responsive to our requests and questions. Would happily book accommodation through her and Travel Online again.

Megan Poke

22nd Jul 2023

Travelonline looked after us the whole way from booking to asking qustions about our trip, they were fast at answering and made everything so easy. Thank you we will definetely use them again.

Sofia Deluca

22nd Jul 2023

Great service and we had no issues with our holiday.
Your Travel Online team were able to organise all our needs.
The only problem we had were with the vouchers for Malamala - but sorted by the on ground team.
All the staff at Rosie Holidays in Fiji were fantastic, friendly, welcoming and knowledgeable.
We had the BEST time! Thank You

Tee Wearing

22nd Jul 2023

Really easy to do online, all information provided and hotel/planes/transfers had all details. Great experience

Shayne Mathews

22nd Jul 2023

Nicole was very helpful with my que

David Mann

22nd Jul 2023

Can't recommend Travel Online highly enough. Outstanding service guys!!! 5 STARS

Glenn Mohring

22nd Jul 2023

Very easy and great communicator

Frank Van Vulpen

22nd Jul 2023

Very helpful consultant made booking and organizing the trip super easy, also competitive pricing, loads of extras which set these deals apart from other ones.

Luke Walters

21st Jul 2023

Emails and responses were timely. Were happy to assist with all the travel arrangements.

Sando

21st Jul 2023

Great deal and communication was great. Everything went very smoothly.

Dennis James Phillips

21st Jul 2023

Thank you for responding to emails when I was there dealing with noisy room and no safe.

Jacqueline Saad

20th Jul 2023