TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,932 customer reviews

Great service, Nichole called to answer the questions I had regarding the balance payment. Really happy with our experience - so good I feel it was better than we receive from our NZ companies!!

Victoria Mcmillan

13th Aug 2024

Excellent service. Kept up to date and helpful with any questions. Would certainly recommend.

Janet Bowden

12th Aug 2024

Excellent service from TravelOnLine and all of your partners you use.
You organised the transfers and tour and accommodation proactively.
Very much appreciated.
Thank you.

Colin David Stow

12th Aug 2024

Always great services have recommended to many family and friends thankyou for looking after use

Graham Peter Burgess

12th Aug 2024

Once again happy to deal with Travelonline. Good deal $$$$ and communication was also great.

Wendy Lorraine Breen

12th Aug 2024

Would recommend anyone to go through travel online.

Jeanette Cavanagh

12th Aug 2024

Love organising our trips through travelonline. Everyone there is attentive to our requests. Only downfall is when you call you can never get through straight away always need to wait for a call back. If that were to be improved you guys would be 100%

Adriana Loredana D'alessandro

12th Aug 2024

Everything went smoothly without any hiccups, due to your efficiency and detail pre-trip.

Joanne Holberton

12th Aug 2024

Kirsty had great communication leading up to our Hayman Island stay. Flights, transfers and accomodation were all perfect whilst celebrating my husband's birthday with close friends. I recommend Travelonline.

Camilla Mccauley

12th Aug 2024

The website is the best I've come across for clear pricing and the ability to have your own input to build packages with competitive pricing

Chantelle Owens

12th Aug 2024

Wonderful service. Our Fijian holiday was amazing and all planned out as per the package.

Casey Mckenna

12th Aug 2024

I was really impressed with TravelOnline. Everything was organised seamlessly. No issues with anything - it was such a deal I was sure it was too good to be true. Accommodation was perfect. All transfers were great and all the added extras were great - my daughter loved the ice-cream card. I would definitely book through TravelOnline again.

Cliona Manahan-read

11th Aug 2024

Our consultant was always available to help from the first inquiry to the final stage of booking both through email or phone call. When we had difficulties booking a day tour in Fiji our consultant was able to quickly get it sorted for us before we left.

Kobie Bijl

11th Aug 2024

Your planning of our trip has made it seamless for us. Makes travel so easy when everything is planned out for you and all goes to plan. Natasha's communication is exceptional…thanks travel online

Denis Peucker

11th Aug 2024

The agent was very helpful when we needed to make changes.. Thankyou.

Elizabeth Griffiths

11th Aug 2024

Always very good service and competitive pricing. Look forward to the next holiday

Damian Wood

11th Aug 2024

Quick response and helpful advice

Nicholas Thorburn

11th Aug 2024

Great service, good prices. Staff very responsive to queries

Kylie Maddison

10th Aug 2024

I would like to thank Kristy for all of her help with our holiday. From the quote it was a pleasure to deal with Kristy. We are very happy with travelonline service and will definitely be using them again for our next family adventure. Thanks for a great holiday.

Simon Moon

10th Aug 2024

Super simple to organise and excellent holiday, not much to improve on, Lisa was wonderful to work with.

Angela Grenfell

10th Aug 2024