TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,272 customer reviews
Very helpful,
well organised, and made
preparation for our holiday very very easy.
Jodie Beverley
26th Sep 2024
Timely and accurate communication, good customer service.
Warren Gracey
26th Sep 2024
Very straight forward process when booking our Phuket Holiday.
Thanks for your assistance Kristy Nixon.
Catherine June Dennis
26th Sep 2024
Adi our driver was excellent, friendly and professional.
John Speirs
26th Sep 2024
I find travel online takes all the worry out of making bookings for flights and accommodation and pickup. Great service
Maureen Russell
25th Sep 2024
I was dealing with Courtney and she was very helpful and I'm very happy with everything. She never made me feel like I was a problem with all my requests. I would use Travel on Line again.
Deborah Blackwell
25th Sep 2024
TravelOnline - great consultant and easy to book and communicate with.
Sean Armstrong
25th Sep 2024
Could not have been more helpful, with a family booking with lots of people travelling together and subsequent changes
Responded instantly to communications always pleasantly and with respect
Excellent service above and beyond
Peter Crawford
25th Sep 2024
So easy to book trip! All worked out perfectly. Would not hesitate to booked another trip when needed
Sally Sills
25th Sep 2024
This is about the third holiday I have booked with Kristy and super impressed with her service and communication. Thank you
Rebecca Coupar
24th Sep 2024
Everything was well organised, we had a great holiday
Thank you for your fantastic service
Elena Guerini
24th Sep 2024
Will definitely book with Travelonline again when I travel agsin
Dale Barbara Gougoulis
24th Sep 2024
Excellent service from Emma B, could not have asked for better service.
Scott Webster
24th Sep 2024
So easy to book friendly team members ,great location of hotel looking at rebooking for an another trip to Scotland hopefully to same travel online can help thank you Kristy N
Lisa Gaye Munro-mcclintock
24th Sep 2024
Easy to deal with, great service
Jenny Grace D'angelo
24th Sep 2024
Very easy to deal with and great deals
Kelly-anne Egen
24th Sep 2024
Having not used "travelonline" before I was not sure what to expect. The service and attention to detail was amazing and this is a booking agency I will be sure to use again. Thank you.
John Dennis Lynch
24th Sep 2024
Everyone was amazing and made it so easy
Cassandra Brophy
24th Sep 2024
We've done trips previously booked through travel online and never been disappointing. Airport transfers have been faultless and any inclusions have been honoured without question. Highly recommend travel online and wouldn't hesitate to use them in the future.
Mardi Evans
23rd Sep 2024
Perfect service, everything was amazing.
Kathryn Orth
23rd Sep 2024