TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,305 customer reviews
Communication & advice perfect!
Highly recommended - thank you
Lisa Cook
8th May 2025
Great Staff , very helpful with all ongoing enquires -
Brooke Ohmsen
8th May 2025
Always easy with you guys.
Sharon Annette Prasad-turco
7th May 2025
Great service as always, cannot fault the service and experience received. Will definitely book through travel online again
Matthew Davis
7th May 2025
Maria was very helpful, answered my questions and assisted with the booking process.
Debra Curtis
7th May 2025
great holiday
destination fantastic
will go back again
Vanita Olliver
7th May 2025
Excellent communication and had no issues with our booking. Thank you we enjoyed our short holiday in Bali.
Lynette Karen Esterhuizen
7th May 2025
Excellent service with all information clearly provided
Megan Bloomfield
6th May 2025
Great service!
Amy Kat
6th May 2025
We had a wonderful stay at Blu Zea Resort in Seminyak, Bali. From the moment we arrived, the staff were warm, friendly, and always willing to help. The food was absolutely delicious with a great variety to choose from. The resort itself was clean and well-maintained, with staff constantly working to keep the surroundings spotless - which we really appreciated. The little bonuses throughout our stay were such a lovely surprise and truly added to the overall experience. Thank you, Blu Zea team, for making our stay so enjoyable!
Antonio Saccuzzo
6th May 2025
Was an easy process to book
Christopher Marchingo
6th May 2025
Would definitely recommend Travelonline. Fast friendly service and everything explained in detail
Faye Hooper
6th May 2025
Emma is a star! Helped our large travelling group with a last minute change request before travelling, nothing was an issue, thankyou Emma will be using Travel online again
Darren Millsteed
6th May 2025
Great service thanks.
Michael Middleton
6th May 2025
Great friendly staff. All are extremely efficient and very helpful.
Suzanne Rae Brooke
6th May 2025
First time booking a full package like this. It was a breeze and so well organised, with flights, transfers and hotel booking.We usually book our own flights and hotel etc… however highly likely to book with travel online again thumbs up
Levent Coskun
6th May 2025
We have booked with Travel online and it has always been a pleasurable experience.
The service we receive is professional and easy.
Grace Costa
6th May 2025
Natasha was a pleasure to deal with.
Efficient helpful and friendly.
5 Stars
Michelle Bell
6th May 2025
We had an amazing holiday thanks to Travel Online! They organised everything for us.
Arusha Basu
6th May 2025
Excellent service!
2nd time around with you: one holiday package in Fiji and this last one in Bali.
I will definitely contact travel online for my next holiday
Catherine Brown
5th May 2025