TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,932 customer reviews

Great service. Seamless to organise. Travel went very smoothly.

Claire Heslop

30th Jul 2024

Absolutely stress free booking. So easy. Any questions or changes we had were actioned usually within an hour even on a Sunday. Loved every aspect of travel on line. We will use you again for certain

Kate Lawton

29th Jul 2024

The package trip was a perfect choice. The tranfers company excellent. Hotel was fantastic in the right location. Their breakfasts fabulous. We went to Finns but left soon after checking in, wasn't our scene but gave it a try. All in all my husband and I were very pleasantly surprised with our experience in Bali. We will go back.

Sylvia Bedford

29th Jul 2024

I hadn't heard of Travel Online until a friend mentioned it, I was happy that she did. Travel Online were very professional and provided a good package at a good price.

Scott Wilson

29th Jul 2024

Our transfer back to the airport had us checked in 3.5 hours before the flight which seemed over precautious otherwise
a great service thanks

Mark Caesar

29th Jul 2024

Great communication. All my questions were answered promptly with extra information given. I would definitely travel with you again.

Shari Mulder

29th Jul 2024

Amazing service. Everything was clearly outlined and if you needed anything at all the team are more than happy to help with quick response. Will absolutely use Travel Online again

Shaunie Bower

29th Jul 2024

Holiday was perfect. Didn't have any issues.

Ross Baker

28th Jul 2024

Airport transport seamless no problems. Rep very nice and helpful with tours.

Thomas Maher

28th Jul 2024

Everything was made easy by booking through Travelonline. From flights, transfers and accommodation. Everything went to plan. Made the holiday enjoyable with not worrying as everything was pre organised

Karen Sheppard

28th Jul 2024

Fantastic service and loved that everything was organised for us. We will definitely use Emma again!

Robyn Young

28th Jul 2024

Great service from Kristy. Very clear and easy to use website. Pricing was competitive. Everything worked smoothly with no hidden surprises. Good communication.
Will definitely use TravelOnline again.

Ian Goodman

28th Jul 2024

From the booking process to the holiday...all went exceptionally smoothly.

Sandra Dowling

28th Jul 2024

My experience with travelonline was flawless from the staff responding my emails to answering all my questions on the phone , it's great to be able to call anytime and someone always knows what's going on , so thankyou to the staff at travelonline you made my holiday a delight I will be recommending you to everyone as I already have done
Regards Cinzia

Cinzia Digiglio

27th Jul 2024

Fantastic service throughout. Thank you

Kunal Khaira

27th Jul 2024

Great value holiday - will be looking out for more bargain winter escapes for next year.
Good communication and went without a hitch

Rowan Simpkin

27th Jul 2024

loved our first trip to Bali, accomodation, transfers and flights all went smoothly, looking to do similar trip next year but will bring our kids next time, keep us in mind for any upcoming hot deals please

Ricky Mcculloch

26th Jul 2024

Absolutely fantastic service. We had a group for a wedding to book flights and accommodation and it was such a smooth transaction for our business to book and hold with a deposit and book in last minute guests.
Great price and service and well looked after with backup calls to see if we needed anything else.
Thank you Nicole for your amazing service and personal service. highly recommend and will book my clients in future.

Karen Tancin

26th Jul 2024

very helpful and wonderful customer service, replying promptly and coming up with a solution quickly

Silvia Herranz Gonzalez

26th Jul 2024

As usual everything went perfectly. Thank you for a great service.

Peter Milsop

26th Jul 2024