TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,272 customer reviews
We have booked a number of holiday packages and found the service to be excellent, efficient and reliable with the tour contacts at the location to be very good as well. Can highly recommend this company.
Simone Dalton
23rd Sep 2024
Great service, so easy, emailed back straight away. Highly recommended:)
Lisa Brierley
23rd Sep 2024
Great service and efficient responses.
John Grima
23rd Sep 2024
Was flexible with our changes and requests
Neil Patterson
23rd Sep 2024
No problems with this booking from your point of view. I will be recommending your company to friends. Thank you
William Mansfield
23rd Sep 2024
Very well organised and all info sent out well in advance. Great service.
Brendan Neinert
23rd Sep 2024
Great Customer Service, easy to deal with second holiday booked through Travel Online.
Stacey Rotariu
23rd Sep 2024
I was very happy with travelonline. Natasha was very helpful and the whole booking process and travel went smoothly. Would recommend travelonline to friends.
Joanne Buchanan
23rd Sep 2024
Excellent service, booking was easy and trip was as advertised. Thanks for a great trip.
Aharon Love
23rd Sep 2024
Have used Travelonline previously, and will not hesitate to do so again! Thank you!
Joanne Penrose
23rd Sep 2024
I have been very impressed with all Travelonline consultants and look forward to booking another holiday with the company.
Ian Peattie
22nd Sep 2024
Communication were great. All very clear.
Sean Russo
22nd Sep 2024
Awesome! We had a great holiday and it was definitely great value for money. Would definitely recommend using TravelOnline and we are already considering our next holiday.
Daniel Lester
22nd Sep 2024
We had no problem. We will recommend TravelOnline to our friends.
Keiko Hosogoe
22nd Sep 2024
The travel deal was great and Maria helpful and responsive to my questions.
Mel L
22nd Sep 2024
Great service, easy to book and review deals online
Adi Miftari
22nd Sep 2024
Absolutely stoked with our deal and the comunication we had. Would highly recommend Travelonline and plan to book through then again.
Jani Willis
21st Sep 2024
It was a seamless experience never had any problems Thankyou
James Christie
21st Sep 2024
Very happy with the service, second time round, particularly with the assistance for compensation on the airport transfer.
Will hopefully make a third holiday booking in the near future again.
Keep up the good work!
Joselle Antopina
21st Sep 2024
First time we booked online was made so easy definitely will book through use again when we go back to Thailand or any other overseas destination.
Phillip James Castray
21st Sep 2024