TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,932 customer reviews
Travel online is an easy way to navigate the travel system and book a good value holiday.
They offer a great variety of options for travel and accomodation including upgrade options.
It is very easy to navigate the flight choices and pick one to accomodate your needs.
They are prompt with returning communicaton even whilst overseas.
My only other feedback would be that somehow you seem to be looked down upon and recieve less service from the accomodation as you did not book directly with them. This was only an issue with reception not with any other aspect of the holiday.
Elizabeth Coote
20th Jul 2024
Everything was easy and it was nice to feel organised when we left for our trip. Service was great.
Samantha Hogan
20th Jul 2024
Great service and support. Highly recommend.
Christopher Andrew
19th Jul 2024
Great hotel offer which was easy to book with prompt email replies. Everything went very smoothly.
Jonathan Vanderbom
19th Jul 2024
Efficient, friendly and informative.
Donna Jensen
18th Jul 2024
Great service and inclusions
Raffaele Samperi
18th Jul 2024
Easy to deal with. Any questions were answered quickly. Our holiday went smoothly with no issue. Would happily book with TravelOnline again.
Shirralee Boyd
18th Jul 2024
Great service with excellent communication
Robert Brooks
18th Jul 2024
We booked a holiday which included an accommodation package, two transfers and a tour in Phuket. These arrangements made our holiday so easy. They were helpful, prompt, professional and well-priced. You can even call them and speak to a real person!
Carolyn Mckay
18th Jul 2024
Thanks again Natasha everything was good as usual
have one more booked looking forward to it
Edward Murray
18th Jul 2024
Very helpful and also provided us with the additional bonus voucher for airport transfers and VIP access to FINNS
Richard Simpson
17th Jul 2024
Very happy with service. Would definitely recommend
Pamela Gonzalezwebb
17th Jul 2024
Prompt response and assistance
Arogya Pudhota
17th Jul 2024
We had great service from Travelonline, we have just got back and had no issues at all our transfers were on time and we loved the Padma and got it at good rate, that is why i used Travelonilne. The Padma was fantastic. Thank you
Kylie Hoffmann
17th Jul 2024
Excellent value for a family of 5. The quality of the accommodation and value for money was fantastic
Rodney Gardiner
17th Jul 2024
will not hesitate to use travelonline again and happy to recommend to others
Peter Townsend
17th Jul 2024
Great help, great staff,
Philip Hannah
17th Jul 2024
Thank you travelonline for organising our holiday to Fiji
Gary Francis Trotter
16th Jul 2024
Great service with good communication
Richard Tyler
16th Jul 2024
Great service and prompt replies! I would definitely use this site again especially Nicole!
Catherine Free
16th Jul 2024