TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,276 customer reviews
Easy to deal with. Good advice on which rooms to stay in. Would use them again.
Narelle Oliver
12th Sep 2024
Excellent communication and timely reminders
Lynne Van Es
12th Sep 2024
Easy booking process, fast responses to questions and requests
Penelope Impey
12th Sep 2024
Very easy booking procedure and everything was well handled and had an extremely smooth holiday and no issues whatsoever. Have recommended to friends.
Morna Anne Ross
11th Sep 2024
I have booked a number of holidays through travelonline and I can not recommend each experience enough. All travel details have run smoothly and to planned. The staff are very responsive and wonderful to deal with.
Erin Louise Bone
11th Sep 2024
Fantastic
Steven Paris
11th Sep 2024
Great service from TOL well organised, transfers on time a great people. Hotel as described, only downside again for us was Batic air, if this were the only airline to choose from we would not book
Keith Hayes
11th Sep 2024
Great service, recommended to friends and family !
Robert Burgess
11th Sep 2024
Lisa was wonderful. We negotiated a longer stay at a comparable price, although the accommodation wasn't as top notch as previous visits to another resort. I was disappointed we didn't take up Lisa's original resort offer .. overall we made the most of the change.
Kimble Murphy
11th Sep 2024
This was our 3rd trip with travel online this year and again everything went smoothly without a hitch.Our deal was fantastic value for money and I cannot recommend this company more highly.
Catherine Macpherson
10th Sep 2024
Great service. Everything was exactly as advertised.
Leeza Margaret Adams
10th Sep 2024
Great communication.
Peta Currie
10th Sep 2024
Thank you for all your hard work and organisation and making our holiday so easy.
Carrie O'Rourke
10th Sep 2024
Thanks to Travel Online for an easy to book, fantastic priced holiday to Thailand..flights, accommodation, transfers were all perfectly organised and we had an amazing anniversary..
Karen Liane Evans
9th Sep 2024
Easy to deal with
Katrina Klimkowicz
9th Sep 2024
Easy process to book our holiday, good communication.
ChrissyKL
9th Sep 2024
Thank you Natasha for your service, have traveled a lot with your group, everything is sensational Thanks again
Edward Murray
9th Sep 2024
Communication was fantastic. We enjoyed receiving the shell necklaces and free beach bag, it made us feel a bit special as we arrived in Fiji. I would definitely book through Travel Online again.
Sarah Kroenert
9th Sep 2024
Couldn't fault the process or Maria's help. I had a few questions & she got back to me very quickly with all the answers I needed
Todd Macrae
9th Sep 2024
Very helpful, due to change with cyclone
Michelle Riethoff
9th Sep 2024