TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,826 customer reviews
Excellent
Katherine Thorpe
8th Mar 2026
From the moment you decide where you are going everything is taken care of. Nicole has already organised it for you.
We wanted for nothing while we were away.
From the moment we arrived at the airport to leave to the moment we arrived back home everything that we organised was flawless
The level of service provided is exceptional
Thank you
We will be coming back soon for our next adventure
Brian Cutting
8th Mar 2026
Service from Travel Online was seamless and outstanding. Package was great value, though the accommodation was below par.
Timothy Sinclair
8th Mar 2026
Easy to navigate and all organised with minimal effort!
Thank you for helping us have such a fantastic family trip!
Bronwyn Dormer
8th Mar 2026
We really love the Padma Resort Legian and this was our 4th visiti. We will be returning. Thank you.
Annette Geikie
8th Mar 2026
Online booking was well done and very informative.
Vicki Krosch
7th Mar 2026
It was best of all holidays I had so far.
Vinod Prasad
7th Mar 2026
Very patient and helpful in assisting us with our requirements
Matthew Smith
7th Mar 2026
Great service
Michelle Plunkett
6th Mar 2026
Amazing service. Will def use you again for my next trip. Great job!!
Janelle Green
6th Mar 2026
Good one Natasha
Mark Fallon
6th Mar 2026
Great deals.
Great service
Joel Davie
6th Mar 2026
Excellent service from Natasha
Vicki Mcdonald
6th Mar 2026
Very efficient and courteous
Deborah Johnson
6th Mar 2026
Natasha was very helpful in fulfilling another resort, when my one was unavailable.
Janice Martin
6th Mar 2026
Working with TravelOnline.com was nearly as enjoyable as our beautiful holiday. Everything went as planned and the consultants are wonderful to deal with.
Don't hesitate to book through them
Sean Christie
5th Mar 2026
The booking process was seamless. I was kept up to date with all relevant information by both travelonline and the Sebel so I was very happy with the service I received.
Gerlinde Brohier
5th Mar 2026
Excellent service from Natasha R. Will continue to use Travel Online, this is the second time I've used them. Thank you!
Nataly Vanesa Galeano Pineda
5th Mar 2026
Love travel online freedom to modify quotes and change dates and always a consultant to call if you have any questions and every consultant I have talked to has personally been to most resorts we have stayed at and give real feedback on resorts this is our 4th trip booked with travel online
Graeme Cooper
5th Mar 2026
Natasha was extremely helpful in being able to manage our booking for 3 couples with a stopover in HK
Robert Blanchard
5th Mar 2026