TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,832 customer reviews

Smooth and efficient

John Beadon

3rd Feb 2025

All arrangements well organised & no rendezvous issues with tour operators.

John Loftus

2nd Feb 2025

Nicole was so helpful organising package deals for us to look at and our holiday when we decided

Richard Thompson

2nd Feb 2025

Thankyou so much everything went so smoothly

Katherine Wilson

2nd Feb 2025

Nicole was absolutely sensational giving me many quotes when I was undecided and tailored the trip perfectly and if I had any questions got back to me so quickly. I will be booking again through travel online and with Nicole chow

Mark Ostler

31st Jan 2025

always helpful.

Raymond Hudson

31st Jan 2025

Attention to detail is excellent and great communication.

Frances Mcbride

31st Jan 2025

Great service. Easy to crows pond with and very quick to answer questions.

Mark Griffiths

30th Jan 2025

Emma and Lisa were Amazing! All the staff we spoke to and dealt with were so accommodating. We had a small hiccup (our fault ) travel
Online staff went above and beyond to try help us in every way. They were amazing. Easy to deal with and so helpful. Would definitely recommend to book with. 5 stars for sure. Thank you

Sonia Kenyon

30th Jan 2025

Great service everything went smoothly from the booking to the end of the trip. Transfers were there waiting and arrangements made for pick up back to airport at the required time.

Wayne Price

30th Jan 2025

Emma you're a gem

Aldo De Vincentis

30th Jan 2025

Thank you for an amazing holiday. A beautiful resort at a price that met our needs.
Communication is key and any changes that had been made were always communicated efficiently and effectively.
Our holiday package was great value for money. We look forward to booking with Travel Online again.

Adam James Bassett

30th Jan 2025

Second time booking reasonably easy email back within a day of enquiries

Sinead Malam

29th Jan 2025

The Holiday you guys organised for us went like clockwork.
We'll definately seek you out for our next holiday.
A job well done

Steven Amsden

29th Jan 2025

Great help and when we could not book the room we wanted , worked quickly to find us a solution .

Kim Dickson

29th Jan 2025

There was no stress with Emma
If I had a question or enquiry about our recent trip to Fiji was no issue. The replies were prompt which meant the holiday could be just that a holiday.
Thank you
We will be using Emma again I've got no doubt

Melissa Nicole Hallyburton

29th Jan 2025

Not a problem with the booking. Thanks

Robert Wayne Aitken

29th Jan 2025

Very helpful & accommodating

Mark Wilson

29th Jan 2025

I was very happy with Kristy s choice of accomodation for us and would definitely contact her again

Janet Tongue

29th Jan 2025

Maddison was incredibly responsive and helpful to deal with. I do not normally use travel agents but the experience with Maddison and TravelOnline has made me consider using them in the future, well done!

Daniel Caltabiano

28th Jan 2025