TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,832 customer reviews
Great recommendation
Amanda Baird-johnson
9th Feb 2025
Everything from bookings to driver pick up was on point & as advised.
Great having reminder emails & contact via WhatsApp whilst away
Nicola Chiera
9th Feb 2025
Booking was quick and easy, and everything was explained to us in writing. Thank you for putting my request to Blu-Zea about staying on the 3rd floor facing the Beach Restaurant. The Private Car Transfers were great. Great job. Thanks
Bruce Robinson
8th Feb 2025
Great service. Any questions were answered promptly
Samantha Burke
7th Feb 2025
Service was excellent, the trip was smooth with no issues.
Shakeel Singh
7th Feb 2025
Easy to book and pay for. Brilliant price for the package we booked. Would book through them again.
Michelle D
7th Feb 2025
Great service,very helpful with any questions.
Always returned the couple of phone calls I made,thank you Nicole.
Maree Ellen Stewart
7th Feb 2025
Online booking was easy, followed up by good communication from Natasha. I recommend TravelOnline.
Miles
7th Feb 2025
I was really happy with the service provided. The team gave prompt service to my enquiries and I was really happy with all the communications provided. Great deal.
Sonya Sherman
6th Feb 2025
Fantastic service before leaving and everything went smoothly when we were away.
Melinda Kopp
6th Feb 2025
10/10 easy, best value for money, well organized!
Julee
5th Feb 2025
The price and inclusions were great and really helped to make it a great holiday especially when I forgot that we had a $500 food and beverage credit! Definitely a welcome surprise when I was checking out. Everything was easy and made for a memorable holiday.
Katherine Crosara
5th Feb 2025
Will certainly recommend - Natasha was most helpful
Yvonne Dawn Harvie
5th Feb 2025
The package for this trip was of really good value, especially daily access to Finns Recreation and Beach Clubs.
Victor Ding
5th Feb 2025
Lisa was great and the whole experience was easy and everything was thought of and organised so well.
Any questions were answered rapidly and it was so convenient to have a package that included everything from transfers to breakfast daily to the amazing free inclusion of Finns beach club which was a highlight!
I will definitely use travelonlone to book another vacation.
Sarah O'keefe
5th Feb 2025
This is my second time using Travel Online and would certainly recommend their service. I hopefully will be using them again.
Robyn Martin
4th Feb 2025
Could not ask for anything better
Robert Yuile
4th Feb 2025
I'm a happy client! Great value and service!
Marciano Avellana
4th Feb 2025
Maria, was very helpful and answered all my questions politely and simple.
The saddest thing was, when I was making my booking and called to speak to her, Maria was busy. I wanted to personally thank her for all her help.
Candace Quinn
4th Feb 2025
Very easy to work with. Thank you
Angela Rodaughan
4th Feb 2025