TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,305 customer reviews

Experience was excellent

Patricia Ann Myers

25th May 2025

Everything runs smoothly, transfers always on time, love the inclusions in the deals (eg - trans studio and Finn's) great value for money this is the 2nd time Iv booked through Travelonline and it was an excellent experience again! I will be back to book again!

Apollonia Teat

25th May 2025

I would recommend Kristy and the team from travelonline for your future travel plans. They have great all inclusive packages and are more than happy to answer any questions you have or help tailor your trip to get the most out of your holiday.

Kyla Hinkley

25th May 2025

Thank you for making our holiday stress free. Will definitely be booking with Travel on line again. Great price

Patricia Ann Myers

24th May 2025

As always just perfect from start to finish. We have booked this hotel 4 times with you guys and every interaction has been easy and hassle free. Communication has been 1st class. Well done.

Darrin Leslie Willey

24th May 2025

All are good!!!

Nuong Kim Phan

24th May 2025

Easy to book and deal with! Holiday was fabulous and the free tour that came with our package was awesome

Kim Armstrong

24th May 2025

A pleasant holiday booking experience. All included items that built up the package deal were of great individual value and experience. Airport transfers were on time and welcoming. Will look to use Travel online again ASAP.

Simon Magill

24th May 2025

Have never had any issues booking our holidays through this fantastic agency!! I'm dyeing this I will definitely continue booking further holidays! Thanks again for all of your help and support!!

Simone Andrei

23rd May 2025

Nicole was very helpful in organising my Bali trip. Friends of mine had an existing booking and I was able to get the same deal and even the same return flight for a very good price with fantastic inclusions.

I would be very happy to use Travel Online again.

David Drinkell

23rd May 2025

No fuss, no stress, we just followed the steps outlined and enjoyed our holiday. Great stuff Kristy!

Mark Ferguson

23rd May 2025

Thank you Lisa for all your help it was a stress free experience with Travel on Line and have recommended to my friends

Paulina Galle

23rd May 2025

My second time using travel online. Can be tricky for me making bookings as can only converse via email due to my work hours but travel online make that pretty easy & was impressed with accommodation on both trips (1 hotel on first trip to Karon Beach, Phuket & 2 hotels on 2nd trip in Patong, Phuket & Khao Lak, Phang Nga). Transfers to & from airports/hotels also very easy. Thank you

Sally Nicholson

22nd May 2025

Just so easy.

Thank you so much.

Lisa Thompson

22nd May 2025

Helpful & responsive

Jeffrey King

22nd May 2025

TravelOnline made everything so easy

Lawrence Ruhan

22nd May 2025

Again excellent service provided by ravel Online and our Agent Kristy

Neil Lihou

22nd May 2025

Great package deal

Trevor Campbell

21st May 2025

No issue so I did not need need any further contact with TravelOnLine. At the Phuket end was their partner "My Phuket Holiday" and similarly no adverse experience, the local agent met me on the first day at the hotel to arranged excursions and transfers. She was helpful and so were the drivers they used for transfers.
I only wished that it was a direct flight Phuket to Melbourne. My was via Singapore and an overnight flight which I find hard to sleep.

Teik Seong Lee

21st May 2025

Brilliant! Second trip we've done with Travelonline and they always deliver

Arpad Anka

21st May 2025