TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,932 customer reviews

Emma has been wonderful from the very first enquires, our booking was for a large group & sadly some were unable to make it last minute but Emma ensured that everything went smoothly including cancellation.

Philip Foster

21st Aug 2024

Maddison was most helpful in arranging our booking which was part of a large booking for a party of 11 … she managed numerous changes without any issues… thank you.

Ryan Montgomery

21st Aug 2024

We found Maddie to be very patient, helpful and polite. She was happy to assist when it was necessary to make numerous changes whilst arranging quotations.

James Montgomery

21st Aug 2024

Great comms, and seamless processes (paperwork, payment, transfers etc). Thanks for all your help.

Daniel White

21st Aug 2024

Terrific service from beginning to end. Will certainly use again and more than happy to recommend

Moira Young

21st Aug 2024

Excellent service.

Graham Coleman

21st Aug 2024

We made a lot of changes and Nicole was very accommodating

Lucinda Pfitzner

20th Aug 2024

Everything we asked Emma provided with absolutely no issues

Thomas Ellis

20th Aug 2024

TravelOnline were Fantastic to deal with
I would Definitely recommend using this company
Thankyou
VB

Vicki Bell

20th Aug 2024

Always a great experience booking with Travel Online

Jacinta Hesse

20th Aug 2024

Staff were quick to respond, helpful, efficient and friendly.

Maxine Nott

20th Aug 2024

Great service, very responsive with questions.
Great package deals. Will use again.

Yvonne S Collier

19th Aug 2024

Thank to the team at TravelOnline. We had a wonderful time and it was because everything was put into place perfectly by TravelOnline.

Dina Clarke

19th Aug 2024

Our experience with Emma and Travel Online has been nothing short of exceptional. We originally booked a holiday to Bali in 2023, but unfortunately, my husband fell ill, and we had to cancel. From the moment we reached out, the team at Travel Online were incredibly understanding and supportive. They kindly allowed us to move our holiday to this year (2024), and we finally got to enjoy our much-anticipated trip to Bali.

Throughout the entire process, Emma was professional, responsive, and always lovely to deal with. She made everything so easy for us, handling all the details seamlessly, which took a huge weight off our shoulders. Thanks to Emma and Travel Online, we had an amazing holiday, and we couldn't be more grateful.

We highly recommend Emma and Travel Online to anyone looking to plan their next getaway. Their exceptional service and genuine care make all the difference!

Deborah Robertson

19th Aug 2024

fast email replies and no errors with our booking. thank you

Alisha Bennie

19th Aug 2024

Highly recommend using Travel online. Very easy and great valye for money

Louise Schnuriger

19th Aug 2024

We were so impressed with travel on line our holiday was seamless, from our flights on time transfers so professional accommodation we couldn't of asked for more , we will use travel on line again for our next family holiday

Anthony Kershaw

19th Aug 2024

We had a wonderful stay at Courtyard by Marriott Patong Beach. The drivers who did our transfers were timely and very friendly. Enjoyable tour included too
Booking with Travelonline was easy and the staff very efficient, friendly and helpful. We would highly recommend Travelonline.

Sreten Djukanovic

19th Aug 2024

Everything done for us, bookings for flights, accommodation and vouchers

Anthony Winston

19th Aug 2024

Travelonline service has always been excellent, never had an issue and they have always replied quickly to any questions.
"very helpful"

Phillip Ryan

19th Aug 2024