TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Easily contactable by email and responses are prompt. All questions answered. We would definitely use the service again and have and will continue recommend Travel online to our friends.

Gilbert Taylor

28th Jul 2015

Fantastic service. Will definitely use travel online again.
Thankyou for a lovely holiday.

Laurelle Stephens

27th Jul 2015

Joanna and Fiona were amazing. Our flight was delayed by volcano eruption but these guys worked around the clock to ensure we got to Bali for our holiday. Nothing but great things to say about the service and we have told our friends already and will continue to. We will use Travelonline for all future holidays, thankyou so much.

Scott Hill

27th Jul 2015

Quick responses to questions. Good clear instructions and options.

Cameron Rosie

27th Jul 2015

As always the service you provide was exceptional.

Mitchell Creary

27th Jul 2015

I was impressed with the service Travelonline gave.
All my queries were answered promptly.,and you offered the best price.
I would certainly use your service again.
Regards,
Helen

Helen Robinson

27th Jul 2015

I had not heard of the agency prior to booking this trip. I would recommend using their services in the future. Booking was confirmed and all necessary documents sent on quickly. All queries were dealt with quickly and efficiently which made this part of our trip worry free.

Jennifer Marshall

27th Jul 2015

Competitive pricing with great, easy to use website, the price-builder is very useful.

Very helpful and prompt service, right from the initial quote process although a little impersonal as all via email!

Jessica Olivier

27th Jul 2015

Easy and efficient to deal with and bookings all as requested. Will definitely use again

Kiri Ryan

27th Jul 2015

Clare was highly professional and I could not have asked for better service.

Ross Symons

27th Jul 2015

Prompt, efficient service both before and after the transaction took place. What was particularly efficient was the response to questions about travelling to Bali during the volcano disruptions. The travel agents got back to us with answers within hours, excellent service. Reconfirmations were also very well taken care of. The whole holiday went well with your vouchers, drivers etc. thank you.

Gerard Murray

26th Jul 2015

Ami,
You met our expectations. I am happy to book through you again and am happy to recommend you to others.
Allan Barnes

Allan Barnes

26th Jul 2015

Well organised and only to happy to help with enquiries. Thank you.

Darren Herd

26th Jul 2015

Everything was very smoothly done. Thanks for your help and a deal we were happy with :)
Communications were great. Would recommend your service to anyone.

Graeme Young

26th Jul 2015

Second trip booked with you. Very efficient and very happy with service.

Peter Bradley

26th Jul 2015

Very helpful at every stage of our booking and travel. Would have no hesitation to use Danielle again and would highly recommend both her and the organisation in arranging a holiday.

Thanks

Jeremy Wood

26th Jul 2015

Good service

David Bournes

25th Jul 2015

excellent

David Logan

24th Jul 2015

The service we received was first class - communication was fast and efficient and the price was unbeatable. We will definitely use travel online again. Thank you Lisa!

Matthew Merrick

24th Jul 2015

I found Travelonline to be, by far, the cheapest for quotes for our family holiday. As we have 4 children I am always looking for a good deal and your company certainly provides that. My consultant was very helpful and the booking was all done by email. I found this company to be very reliable and even when I over paid my balance by $30, travelonline was quick to refund my money into my bank account. Thanks for organising our holiday and look forward to booking our next holiday with you.

Karen Kegg

24th Jul 2015