TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,611 customer reviews

I really enjoyed my trip thanks for everything

Suzanne Moussa

20th Jan 2016

Great service and pricing. Very helpful and I have recommended travel online to my family and friends...
I would definitely use travel online for my next holiday!
Thanks ????

Toufic Makhlouf

20th Jan 2016

Great service and would not hesitate to book with you again.

Alexis Chemodakov

20th Jan 2016

The quote was the best value compared to other quotes. Clare was really helpful. answered my emails very quickly and helped out immediately when I needed information while I was on holidays. I would recommend Travelonline to family and friends

Rachel Esler

20th Jan 2016

I would definitely recommend your company to friends and family, and would book through you again. Our trip was wonderful and your booking arrangements were all easy and confirmed. Thank you for making our holiday easy and well organised.

Celia Kelly Jean

20th Jan 2016

Travelonline customer service was of high standards. Nothing I had requested or asked about was of any trouble, with replies very very prompt. Holiday package purchased (Ramada Bintang Resort Bali) was very good & up front with no hidden surprisers. A very big thank you to Amy for all she had done for us. Will definitely use travelonlines service for our next trip.

Scott Hancock

19th Jan 2016

Your service was great, quick to reply to questions. Everything went smoothly when we arrived. The only thing I would say is to let your clients know that they have to book a buggy at an extra cost to get around the island.

Justin Reid

19th Jan 2016

I like using your company for a number of reasons. It is easy, reliable, prompt and efficient. I think it also represent good value.
I have recommended you to numerous friends.
cheers

Grant Ford

19th Jan 2016

All good, no hassles or problems, would use you again, and yes I would recommend you to friends and family

Darren Bird

19th Jan 2016

Holly booked us an amazing holiday. It was easy to book and everything worked out well. Will definetly be using you guys again. Many thanks.:)

Trudi Mckenzie

19th Jan 2016

More than helpful. Everything was a planned and paid for. Have recommended to a friends to look into.

Naomi Fuller

19th Jan 2016

Alyssa was amazing. Quick to respond, efficient and really friendly. Really exceptional service.

Julie Cavallin

19th Jan 2016

We had an excellent family break. The whole experience from our first enquiry to the return home was faultless. We wouldn't hesitate to do it again and thoroughly recommend Travelonline to anyone contemplating a similar adventure.

Philippe Etienne

19th Jan 2016

Very prompt and efficient service
Happily book with you again

David Mosley

18th Jan 2016

Excellent all went smoothly! Defiantly book again through travel online!

Kristy Dymke

18th Jan 2016

Efficient and friendly service. We would utilise this service again.

Rodney Walker

18th Jan 2016

The service that we received from Holly Segon and the staff at Travelonline was absolutely wonderful.

I was so impressed by the ease in which our holiday was arranged, all details covered (it was quite a "fiddly" situation that we had with part of our group returning at different times etc) and every arm of the trip was booked and ready for us without incident.

Although all done online, we were still well supported by Holly and received calls to update on plane delays and information that could help us - and this sort of support wasn't expected but greatly appreciated!

I will use Travelonline for any further travel arrangements and this is because I now have the confidence to do so, even without meeting anyone face to face, after experiencing such great service.

Thanks Holly - we had a fantastic time and are looking so forward to the next adventure!

Erica Brady

Sean Brady

18th Jan 2016

All was great. The planning the communication everything.
That's why we come back every year.
Thanks guys :)

Andriana Leventis-leventof

18th Jan 2016

I was a bit unsure about the quality of service I was going to receive with this website but after an easy booking and payment system I will definitely use this website again. I did have questions and they were able to answer them extremely quickly.
After coming back from the holiday, I am able to realise the ease of the process with flights, transfer and other bookings. It was a very smooth transfer from the airport to the resort which we were very happy with as the flight landed very early. The overall experience was a stress free one and I will recommend it to others.

Chanelle Lombardi

18th Jan 2016

Easy online booking and good customer service.

Emily England

17th Jan 2016