TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,611 customer reviews

good value for money
yes will book again with your company
I have already recommended your service and company to alot of my families and friends.

Cameron Higgins

17th Jan 2016

cant thank you enough for getting us back early has my wife had to get back to Australia for med reasons. THANKYOU

John Hanley

17th Jan 2016

Was very happy with the service given to us by Holly. We changed our minds a couple of times about dates etc but this was no hassle to her. Every thing we asked about, she had an answer or would find one for us.
Very happy and would suggest her to our friends

Geoffrey Weatherley

16th Jan 2016

TravelOneline was very easy and efficient to use. Lisa our consultant was very prompt with all our questions and changes to our group booking. I found it a good way of saving time in the process of looking for holidays and the personal service and follow up of details and our requests great. I would definitely book again with TravelOnline and recommend the service to our friend and family.
Thank you
Rae Crawford

John Tsougranis

16th Jan 2016

This was the first time I used Travel Online and can not fault would recommend to anyone to use.

Kirsty Boundey

16th Jan 2016

Great service, competitive, fast efficient and very professional will book again

Katrina Fletcher

16th Jan 2016

Very helpful staff! What I love about TravelOnline also is that I pay upfront, in advance, for my holiday accommodation. Then all I have to think about is spending money. Definitely would book again and will recommend them to friends and family.

Sigrid Jonsson

16th Jan 2016

Questions answered quickly and very thorough service

Joanne Newell

15th Jan 2016

Michelle is great.
We had a few problems but (being our first time in Fiji), we realise now 'Fiji Time' is very ambiguous. It was a wonderful place to holiday in once you could let go of things not always going as planned, no matter the detail....
Michelle was helpful and I appreciate her organising the holiday.

Rebecca Cameron

15th Jan 2016

Amy,
You were so helpful which made our experience very special.

things went so smoothly thanks to your assistance.

We will be booking our next holiday shortly.

Well done to you.
Cheers,
Deb and steve Cooper

Stephen John Cooper

15th Jan 2016

Excellent service in all respects. Would certainly book and recommend this service again.

Gaspare Carrozza

15th Jan 2016

We were very impressed with how easy it was to book our holiday with travel online. Our travel consultant Holly was available to answer any questions we had and was very prompt with returning emails and kept us up to date with our travel arrangements. All transfers were organised and the holiday went smoothly from beginning to end. TravelOnline offered great deals and are very competitive with their pricing, we would definitely book a holiday through them again.

Scott Gardiner

15th Jan 2016

The service you provide was excellent. I would recommend to anyone to use the services .

Liliana Arteaga

15th Jan 2016

The service and assistance that I received from TravelOnline and from Cecilia Russell was extremely helpful and I have already recommended the services to other people.

Benjamin Carter

14th Jan 2016

Services provided were excellent

Mira Skoko

14th Jan 2016

Yes I would book thru you again, but I would do more research on property and times of flights

Ann Mills

14th Jan 2016

Highly recommend. Everything as described and planned. Alterations were handled without issue

Matthew Sorati

14th Jan 2016

Fantastic value and excellent response from the TravelOnline team. Once again thank you - happily recommend you to friends.

Only feedback is that we did not have return seats booked. I missed this initially and only noticed when checking in online for the outbound trip.

Heng-chai Lim

14th Jan 2016

The service and the staff at the resort were fantastic. Beautiful place. Accomodation was comfortable and clean and we were happy with it. The only thing would be that it requires some maintenance on appliances as air conditioning upstairs was a little noisy, however this was only a small thing.

Jack Fiamengo

14th Jan 2016

Locked in a holiday after 3 years. We were very nervous being our first time to Fiji.
The enquiries we had were resolved within minutes either by travelonline personnel via phone or email all within the minutes or at best an hour from contact. Great service, recommended this site to anyone looking for a great holiday! And let's not forget the easy to use application. It does all the work for you

Oliver Rissotto

14th Jan 2016