TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Very easy process and everything went smoothly

Kerry Palmer

19th Jun 2014

Loved the whole package Sheraton and location fabulous. Great quality. My daughter and I loved it. The inclusion of the breakfast was fantastic
Will travel with you again. Thanks

Maree Townsend

19th Jun 2014

Service was super! Very helpful & I have recommended friends & family to book through you for future travel arrangements.

Thankyou so much!
My trip was worth it & I will definately be using this website again for future trips.

Bernadetta Faithfull

19th Jun 2014

Yes definatly would book through you again

Gerard Johnstone

19th Jun 2014

Thanks for smooth transaction and delivery of holiday booking info. All went okay once we arrived at destination.
Yes, I'd book with you again and/or recommend TravelOnline to friends and family.

Only negative was the responses came from different people at different times early in the negotiations and that was a little bit confusing initially, but everyone seemed to have and give the same info, so that was good.
Thanks.

Alisoun Elder

19th Jun 2014

Yes I will book with you again and recommend you to family and friends

Margaret Sullivan

19th Jun 2014

Everything was good, yes I would use you guys again, and recommend you.

Brian Bateman

18th Jun 2014

Thanks so much Danielle for booking our Fiji trip. It was absolutely perfect! Everything ran smoothly. We would definitely book with you again & be sure to recommend you to friends & family.
THANKS!!

Michelle West

18th Jun 2014

Highly recommend TravelOnline. Faultless service which made the booking process so easy - thank you. Will definitely be a returning client.

Jill Teggelove

18th Jun 2014

Xcellent service highly recommend travel online

Igave

Samantha Dodgson

17th Jun 2014

Quick response to emails and changes. Excellent communication and booking. Stay was fantastic! Will use service again. Cheers.

Emma Cole

17th Jun 2014

I found it very easy to book with you and would recommend and I will be booking with you again to return to lady Elliot island

Mary Rowan

17th Jun 2014

Awesome service will definitely use your company again. Thank you

Jeanene Lowe

17th Jun 2014

I liked the fact that we could pay our holiday in payments and not have to pay in full. Somebody always got back to us when we sent an email requiring information.
We will definitely use your service again for our next holiday and will recommend you to family and friends.

Sardi Aworth

17th Jun 2014

Everything went perfectly. Pick up was waiting for us at the airport. The hotel was friendly and clean and the bedrooms were large and comfortable. The bathrooms were small and tired looking but that was only a minor problem.
The Care Day Spa in Seminyak was spotless and fully up to Australian standards. The staff were friendly, even supplying our taxi driver, who waited for us, wit coffee and let him sit in the air-conditioned waiting area. Overall the holiday was great value for money.

Todd Corey

17th Jun 2014

Thank you Rochelle for helping me organise a wonderful family holiday. Great customer service, very easy to contact and quick to respond to my enquiries. Thanks again, all I need to do is start saving so I can afford another wonderful holiday! I would recommend you to friends and fanily and will book with you again in the future.

Trudi Davies

17th Jun 2014

The service that was provided was excellent and in particular the service that Emma Watts provided. We made several amendments to our bookings and Emma went above and beyond to ensure that our needs were met.

Many thanks to Emma for arranging a enjoyable and memoriable holiday :)

Susan Mason

17th Jun 2014

I have recommended your site to others but not actually used you and have been quite pleased witht he deal that I was able to get through here and for the promoptness after full payment with all the details. Was a great experience and I will defnitely recommend to other s and use again.

Julie Smith

17th Jun 2014

I found Emma very professional and lovely to talk too, this was my first experience on booking on line and not sitting across from a consultant, I will admit I was apprehensive at first, but Emma professional approach gave me confidence in the process and I must say our holiday went without a glitch,
Thank you for the quality in service,
Lee and Michele Cousin

Lee Cousin

17th Jun 2014

Emma is very patient and helped allot with our booking as we had many family members decide to add on to our trip so what was a 5 person trip turned into 10..
Service was easy to use and always friendly, it's our 2nd time using travelonline and we hope to continue to yes thus service in the future

Rodrigo Lavados Monasterio

16th Jun 2014