TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Everything was very well organised and easy to do. Excellent service and companies you used were excellent on the ground in Phuket also. Met another Aussie couple and they have used Travel Online also and also said how wonderful you were. Would definitely use you again.

Carey Suardi

21st Aug 2015

Great service on such a last minute booking would defiantly recommend the hotel were also lovely enough to upgrade our booking to a suite

Nadia Gordon

21st Aug 2015

Fiona was fantastic to deal with! All the staff were very helpful.

This was our first time booking a holiday online. The process was so quick and easy. Staff were very efficient in sending out invoices and receipts and also all flight and accommodation details. Highly recommend travelonline.com.au. ????????????????????

Fouad Shockair

21st Aug 2015

Yes to all of the above questions couldn't be more helpful fantastic

Phillip Tonks

20th Aug 2015

I am so happy to have dealth with Amy and her colleagues. I have asked so many questions and somebody got back to me even when Amy was not there. You dealt with my queries really quickly and must have been sick of me at times. The holiday was amazing and you dealt with everything.

Thank you so much Kirstie Shaw

Matthew Shaw

20th Aug 2015

This was the third time we have used TravelOnline to book a package holiday. The service has always been good and the communication from our consultant is excellent.
I would and I do recommend TravelOnline to friends and family.
Thanks.

David Davies

20th Aug 2015

Everything was taken care of for us. Services arranged for us were always on time and presented well. Will be booking through Travel Online again and would recommend this online service to everyone

Glenn Lovejoy

19th Aug 2015

Fantastic holiday. Wonderful service from Lisa. No problems, everything was arranged perfectly. I'd definitely use travelonline again & have recommended it my friends.

Brent Inkster

19th Aug 2015

Flawless service as always. We recommend you to all our friends. Thank you

Scott Richardson

18th Aug 2015

Very easy to deal with...Emma was very accommodating sending us our Hotel Vouchers ahead of time as per our request.
Would definitely use the services of Travelonline.com again

Brendan Wicks

18th Aug 2015

Everything from travel on line was perfect
Thank you

Elisabetta Caffarelli

18th Aug 2015

Fantastic service. Easy to book. No problems with our holiday at all. We will book with travel online again !

Trent Flaxman

17th Aug 2015

Will book with you again when a suitable trip is available and would have no hesitation in recommending to family and friends .Thanks

Phillip Tonks

17th Aug 2015

We found the service by Danielle to be very prompt and helpful. When we could not find our return air tickets less than 24 hrs before returning home we were very grateful and relieved to have them emailed promptly to us again by another staff member. We have already recommended Travelonline to friends and would not hesitate to use you guys next time we decide to travel. Many thanks, Ray & Leanne Binet

Raymond Binet

17th Aug 2015

Excellent service everything was as booked no hidden surprises or disappointments! Will use again for next holiday

Lara Wheoki

17th Aug 2015

I usually do all my own travel bookings, but with the Carnarvon Wilderness Lodge, it just seemed easier to do it with travelonline.com. The experience was great - easy to use website, good contact and everything was ready and waiting for us on our arrival. Thanks, great experience.

Melisa Lewins

17th Aug 2015

Thank you, Holiday was hassle free as was the booking of the holiday with Danielle from holiday online.

We have recommended travel online to our friends and we will definitely be using them for next years trip.

Thank you.

Phillip and Debbie

Phillip Nash

17th Aug 2015

Danielle answered all my questions promptly and efficiently to ensure a well organised holiday. Thanks.

Grant Wilcockson

17th Aug 2015

Thank you to Clare and the team at travelonline, we were able to enjoy a relaxed, hassle-free holiday because of your brilliant and complete organisation of every aspect of our trip. Thanks again.
Tim and Karen Barnes

Timothy Barnes

17th Aug 2015

Would book our next holiday with you in a snap!

Kevin Harrison

17th Aug 2015