TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,612 customer reviews

ok service. had to call a few times regarding different things. not horrible to deal with, but not outstanding. we booked with travelonline to get the all inclusive package.

Aaron Miller

20th Mar 2016

This is an efficient way to book travel. The prices are reasonable. We have booked with you previously and we will again. We have recommended your website to others. Very happy with the service.

Kevin Fletcher

19th Mar 2016

I definately found the service provided by Michelle and travel online to be fantastic. The ability to book your entire holiday including transfers, insurance and flights is so convenient. I would definately use this website again to book a good deal.

Thank you

Lisa Kazzi

19th Mar 2016

Great service, had a few hiccups along the way and Clare helped work through it smoothly. Would definitely book through travelonline again would definitely recommend to others.

Simone Kisbee

19th Mar 2016

My sister and I were pleased with the service provided by TravelOnline Holidays. The booking was confirmed within 24 hours as stated, then all of the flight and hotel information was promptly e-mailed to us. We especially enjoyed the bonus "On the Edge" twilight sail on the cataramaran.
I would book with you again and would recommend your company to family and friends

Bette Ann Green

19th Mar 2016

Fantastic service is be happy to book again!! ????????

Mark Heal

18th Mar 2016

No problems what so ever will use again yes will recommend

John Williams

17th Mar 2016

Have booked through travelonline twice now and have had no problems at all. Thank you

Annette Bartlett

17th Mar 2016

yes , would book again and refer others . great service thankyou.

Darryl Hargrave

17th Mar 2016

Thanks Rebecca for your great/efficient service... its always appreciated.

Look forward to booking our next holiday with you

jane

Jane Craven

17th Mar 2016

I would recommend Travelonline and I would use there services again.

Mr and Mrs Oxford

17th Mar 2016

I have used Travel online service before and have always received fantastic and well informed service. Will definitely use Travel online again.

Lisa Borsey

17th Mar 2016

Service was great. All questions answered promptly. Everything went smoothly. Not sure if we could of got the extras a bit cheaper ourselves but being new to Bali happy to go with everything planned and paid for.

Mark Barber

17th Mar 2016

The service was great and accommodation was value for money and cheaper than any other site. Documents were sent in a timely manner with reminders on when the final payment was to be made

Sandra Sheed

17th Mar 2016

Yes, I had a lot of confidence in you guys! At first I wasn't sure if
the 'friendly factor' was shining through but that thought changed after I tested you to the limits by changing my dates a few times & there was still a nice tone on the phone!
Lisa in particular came through with shining colours.
Thank you kindly for your steadfast determination in making (me)
the client happy! Yes the Holiday Inn staff were also faultless & upgraded us as you requested including full-on balloons, cake &
drink. I have already recomended Travelonline to my work mates.
Regards Vince.& Yve

Vincenzo Filardi

17th Mar 2016

From the first contact to the transfer back to Nadi the service was prompt and affordable.Will recommend to friends and use you people again.

Anton Hay

16th Mar 2016

Booking through travelonline was so simple. Your staff are prompt and everything on our trip was perfect.

Haley Williams

16th Mar 2016

When our Vanuatu holiday booking fell over because of their runway problems Natalie found a lot of alternative resorts for us on Fiji and we thank her and Travelonline for a very restful holiday.

Neil Murdoch

16th Mar 2016

Thankyou for your fantastic service, quick to respond and easy to deal with! Highly recommended!

Kirri jackson

16th Mar 2016

The handling of our booking was seamless with everything going as planned in our itenary

Alex Williamson

15th Mar 2016