TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,051
Average Rating: 4.86 out of 5

Customer Service Reviews

Dear Emma
Thank you very much for your service and I will recommend you to my family and friends. Everything went very well.

Regards

Murray and Clara

Murray A Johns

24th Aug 2014

Very easy to use and the staff are very helpful , will be back to book our next holiday very soon.

David Williams

24th Aug 2014

Lisa was always very helpful and made sure everything was taken care of. Would definitely book through her again.

Adrian Buccheri

24th Aug 2014

So easy, and best prices on the internet.
Can't wait to book our next trip with travel online.

Scott Holland

24th Aug 2014

will book again

Glen Smith

24th Aug 2014

The service from Lisa and TravelOnline was fantastic from beginning to end. The driver who picked us up for airport transfers was wonderful. Excellent service and a great ambassador for Bali. All our paperwork was sent well before our trip and we had no problems at all. I wouldn't book through anyone else. Thanks Lisa.

Judith Brook

23rd Aug 2014

We had a fantastic time thank you for your wonderful online service idalily.
Warm regards
Samantha

Samantha Jorgensen

23rd Aug 2014

I was really impressed with the holiday deals you offer. Also the whole process from booking my holiday to the actual trip was seamless 10/10 travelonline. I would definitely book through you again especially if I can get a competitive package.
I would recommend you to family & friends.

Anthony Bosisto

23rd Aug 2014

We received excellent service from Rochelle. Had a lovely holiday & we would gladly contact you again should we travel again. I'd recommend your service to anyone. Thanks

Damien Graham

23rd Aug 2014

No problems. The Niramaya Resort and Spa was exactly what we had hoped. Perfect. Thank you

Bryan Gould

23rd Aug 2014

All excellent. Would recommend you (already have). Information you gave us was invaluable and hotel selection suited our family as we have older kids (18 and 20).
Wrote on the other form .... feedback re the hotel..... only downside was definitely the smoking...... pretty awful..... would like to return to the same hotel but would not unless they change their policy... or they are more proactive about dealing with smokers in public areas...

Tom Baker

23rd Aug 2014

Had a great time, looking forward to booking another holiday with Travel Online

Brooke James

22nd Aug 2014

I was very happy with our booking through travel online, all went very smoothly and we had a fabulous holiday.

Carly Franc

22nd Aug 2014

I have no complaints whatsoever about the service provided by Travel Online. I was able to find a great deal through Travel Online for the hotel I booked, so much so that I called them before I booked to much sure the price was right! I was even able to arrange my travel insurance at a great price so overall I'm very happy with my Travel Online experience and will be booking with you again and recommending yo to anyone and everyone.
Thank you very much for an easy, stress free experience.

Jessie Littlefield

22nd Aug 2014

Great package prices and quality service. Will recommend travelonline to my friends and acquaintances.

Amy responded quickly and efficiently, starting with the initial quote and through all followup queries and concerns (of which there were few).

Michael John Morris

22nd Aug 2014

Everything as planned worked out well.

Mac Rivers & Murray Quinn

21st Aug 2014

Ida was such a great help with my booking, my original booking was not confirmed however she recommended a great alternative which worked out better for my family-would book again with Travelonline

Tanya Aaskov

21st Aug 2014

Fantastic service. Quick response from Emma with all enquiries. Will certainly use your service again.
Thank you Emma for great service.

Darryl Beder

21st Aug 2014

Very good customer service with timely and courteous responses to all enquiries. Highly recommended for anyone seeking a great deal on a family holiday.

Scott Leisemann

21st Aug 2014

Everything went so smoothly. Not having previously dealt with an online company before, I was hoping that there weren't going to be any hitches. From the moment we made inquires about our holiday, we got instant answers etc. Every part of our holiday was organised well and would have no hesitation in using you again.

Julie Graham

20th Aug 2014