TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,305 customer reviews
efficient and reliable. Information easy to understand. Would recommend to friends looking at these deals.
Marie Hardwick
31st Jul 2016
Excellent service , always got e-mails back quickly , Thanks
Trevor Schwartz
31st Jul 2016
My experience will travel online has exceeded my expectations all responses have been very prompt and detailed and nothing has been too much trouble. Thankyou Michelle and team :)
Jessica Pickles
31st Jul 2016
Clare was fantastic - prompt, professional and great to deal with. We have already started the process of booking our next holiday with her!
Kylie Baxter
30th Jul 2016
Fantastic service can't fault and definitely recommend my friends and family
Tracy Anne Ramsey
30th Jul 2016
Thank you Holly you made our travel arrangements effortless. Appreciate the information you gave me prior to travel. Very happy with the Shantara resort also. I will keep your details and call you regarding our next holiday. You provided a very good service !
Kind regards,
Di & Rob
Diana Belfiore
30th Jul 2016
On my arrival at the resort i was the only one who had no issues with my booking.
Holly took care of it for me and all i needed to do was present ID and was taken straight to my room while others were experiencing issues with their reservation
Charmaine Kairouh
30th Jul 2016
Great service as always! ????
Steven Harris
30th Jul 2016
Great service and will recommend to others.
Ugnesh Singh
30th Jul 2016
Can't believe how easy it was to book with you. If there was any questions you addressed them quickly and your advice was spot on. Thank you so much Cecilia and I will definitely recommend you and travelonline !!! Cheers Lucy x
Geoffrey Richard Darby
30th Jul 2016
Thank you for the excellent service.
Jayapersad Ishwarpersad
29th Jul 2016
Travel Online once again delivered a seamless travel package from the start right through to our transfer back to the airport. Everything went perfect and I will definitely use them again. Very friendly staff and nothing s too much trouble for them. Thanks for a great holiday.
Judith Brook
29th Jul 2016
Easy to use website/booking page.
Excellent customer service.
Highly recommend and would book with travelonline again
Paul Reilly
29th Jul 2016
Promptness of response and the fact that we were kept up to date
Thank you.
Great service
John Marum
29th Jul 2016
We enjoyed excellent service. Lisa responded quickly & professionally to all our requests. Will definitely use travelonline again. Thanks very much.
Christine Holt
29th Jul 2016
Great instant quotes! Hassle free booking!
Will book through travel online again & have already recommended them to friends.
Kate Fuller
28th Jul 2016
Service was excellent.. The deal with Ramada Bintang was the best we found and we weren't disappointed. Communications and feedback was timely and would definitely use your company again, and recommend to others as well.
James Grace
28th Jul 2016
Great communication
Gordon Henderson
28th Jul 2016
good service
Dianne Steber
28th Jul 2016
Easy way to book all on one site. Would use again in the future
Cameron Campbell
27th Jul 2016