TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,612 customer reviews

This was my first time using an online travel agent. I must admit I was nervous but in the end there was nothing to be nervous about. Everything was smooth, our transfer company TTF and accommodation Radisson Blu knew we were coming and were expecting us. On top of this, Travel Online kept us informed and made contact with us right up until we left. I found the website very informative and if I could not find an answer on the website I was able to contact them via phone to have my questions answered. Overall, I was very happy with the service from Travel Online. I would not hesitate to rebook our next holiday through them and highly recommend Travel Online to my family and friends.

Belinda Rudgley

24th Mar 2016

Excellent customer service and fantastic value for money. We had a fabulous holiday with no problems at all. I would definitely book through travelonline.com again and highly recommend to family/friends! Thank you :)

Stacey Murtagh

23rd Mar 2016

Thank you for your help with the booking and we will definitely recommend TravelOnline Holidays to our family and friends

Lawrence Lawless

23rd Mar 2016

The trip went pretty much as planned , well done NO issues.
We would certainly book through you guys once again.
The Wina Villa in Kuta could do with a facelift for there rooms in the older section that we stayed in.

Many thanks Derrick & Karen

Derrick Ursem

23rd Mar 2016

very good service and delivery, will use again

Neil Mcnutt

23rd Mar 2016

Ease of booking in the convenience of my home. Everything went smoothly.

Shauna Farey

23rd Mar 2016

Best time thank you

Andrew Lawlor

23rd Mar 2016

Awesome support when we had a passport problem last year, and consistently helpful when we returned to rebook. I couldn't have asked for more! It was a great trip and everything went completely smoothly! THANKS THANKS THANKS!

Katrina Mcferran

22nd Mar 2016

I liked everything about organising my trip through travel online.Holly Segon was great and it was easy,will use this again

Laurie Anne Herd

22nd Mar 2016

I would definitely book through Travel Online for my next holiday.

David Marcano

22nd Mar 2016

Quick. friendly and very helpful. This is the 2nd time we have used TavelOnline and will def use again.

Kirk Hawkins

22nd Mar 2016

I have booked three times with travel online over the years and been extremely happy each time. The value is great and the service provided by staff online, by email and over the phone exceptional. I will definitely consider travel online again.

Julie Brown

21st Mar 2016

Was very impressed by TravelOnline. This was our first time using this company and it won't be our last. Holy was wonderful to deal with and was on the end of an email or the phone with the many queries I had helping all the way. Thank you for assisting preparing our fantastic holiday

Aaron Dawber

21st Mar 2016

Good job cheers

Bronwyn Smith

21st Mar 2016

Easy to deal with
Yes I would use you again and I have already recommended you yo friends

Ariana Evans

20th Mar 2016

The only disappointment was the spa treatment wasn't at our resort

Donna Bray

20th Mar 2016

We received a great value package which included great bonuses we were very happy with. Our consultant communicated with us everything we needed to know and was always quick to reply to queries. We will definitely book with travel online again

Sarah Bradley

20th Mar 2016

I like your service, i got whatever i booked with you guys. Fully trusted company. ..i will definitely book with you in futue and recommend TravelOnline to my friends and family.

Rupinder Kaur

20th Mar 2016

Clare was efficient and easy to work with, will be using them again.

Mandy Sweeney

20th Mar 2016

First time using this service and everything went great. Pricing was cheaper then other websites. Booking online was easy. I would definitely use this service again.

Toni Mckenna

20th Mar 2016