TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,949 customer reviews
We had a great experience with your Service. The Travel Deals you offer are exceptional
Beverley Newton
27th Oct 2024
Very easy to deal with, all enquires answered promptly. I would book through travel online again
Andrew Cairns
27th Oct 2024
Very happy with the service thank you.
Donna Mccarthy
27th Oct 2024
Well Lisa you did it again. You are wonderful and extremely helpful.
See you next time.
Vinaka.
Lesley Mcpherson
27th Oct 2024
Definitely recommend travel online. Great service and accommodating
Giuseppe Failla
27th Oct 2024
All went well with hotel and transport.No problems anywhere.
Michael James
27th Oct 2024
Excellent Service for an awesome holiday
Rodney Monro Britton
26th Oct 2024
Excellent
Pamela Gollan
26th Oct 2024
I will keep checking all emails from travel online.com My last experience was excellent. Great value deal, better than expected hotel and easy to book and manage.
Helen Van Loon
26th Oct 2024
friendly staff, easy to talk to and smooth booking process
Shant Evanian
26th Oct 2024
Great staff. Food good.upper pool great no kids allowed..
Audrey Marie Russell
26th Oct 2024
After a few initial hiccups, the process was seamless once we stuck with and only dealt with our consultant Nicole. I recommend researching exactly what you want plus a backup plan as dates/rooms are limited with most preferences only being 'on request' until being confirmed. I recommend always asking for your consultant even though everyone can assist. Thankyou Nicole. We will book through you again
Arthur Romas
26th Oct 2024
We have now taken 2 Travel Online package holidays and on both occasions they were a pleasure to deal with and all arrangements worked like clockwork.
We are very happy customers.
Kenneth Hutchings
26th Oct 2024
Very profesional service always brougt upto date with information, comunication was excellent. Thank you , will use again.
Anthony James
26th Oct 2024
Despite having to make several changes to original booking, Kristy was very helpful in securing the room we preferred. Transport to & from airport to hotel was comfortable with a/c. Complimentary Phuket tour very interesting. Thanks very much.
Anne Kumar
26th Oct 2024
The resort was Lovely
Great staff and good position
Amazing breakfast
Could not fault it
Susan Jarvis
26th Oct 2024
Great service. Gave us a great holiday with amazing accommodations. Always responds to emails promptly. Would definitely us them again.
Jarrod Ian Page
26th Oct 2024
All our emails and requests were answered within 24 hours very happy with service, will definitely use again.
Luke Lacey
26th Oct 2024
Great and very helpful with questions
Eleni Anagnostou
26th Oct 2024
All Good, and keep on the good work
Kim San Oh
25th Oct 2024