TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,130 customer reviews
Queries were dealt with promptly, communication was clear, package was well priced.
Kirsten Vella
1st Jul 2025
I was very appreciative for the extension of a voucher that we had and the ease of rebooking twice when original plans fell through. Thank you so much for helping us have a relaxing weekend away.
Lisa Mustaca
1st Jul 2025
Second time we've booked a holiday through travel online and again had no issues. Will use again for our next escape.
Cameron Moore
1st Jul 2025
Very helpful and no problems. Very good communication.
Suzanne Holyday
1st Jul 2025
Excellent service and will use again.
Donna Walsh
1st Jul 2025
Love Port Douglas and Silkari was excellent accommodation well equipped.
Sandra Crawford
1st Jul 2025
Paige was cheerful, quick, professional and very helpful in giving us the best package from a couple of different areas we were looking at. We were very happy with her and the deal she came up with and the other requests we had given her. We highly recommend booking with Paige at Travel on line, couldn't be any better! Thank you, Paige.
Garry Tomkins
1st Jul 2025
I've used Travel online every time we travel. The service has been great and the response it's quick when I have a query.
Ken Yeuong
1st Jul 2025
Great service, our holiday was one to remember!
Shania-lee Closter
30th Jun 2025
Thank you to Kristy, you were a great help
Robert Taylor
30th Jun 2025
Very good service, and prompt return emails which I find very helpful, thank you, Deanne. Yes I would recommend Travel OnLine.
Deanne Green
30th Jun 2025
Lisa has been fantastic and helped us throughout the whole process. There were few changes which was handled very smoothly. We will definitely use Travel Online again. Many thanks, Kelvin.
Kelvin Christian
30th Jun 2025
Great dealing with Nicole.
Kate Gentle
30th Jun 2025
Excellent service.
Petria Torresi
30th Jun 2025
Lisa extremely helpful and speedy response to our questions
Thomas Dinsmore
30th Jun 2025
Excellent
Antonio Anaya
30th Jun 2025
Very reasonable price for this trip, all arrangements were taken care of. Communication was good.
Paulette Harris
29th Jun 2025
I cannot really fault the service from Travel Online
Karen Johnston
29th Jun 2025
Constant & prompt attention to requests etc. was much appreciated. Kristy was able to accommodate some flight options without much ado.
Kamlesh Achari
29th Jun 2025
I have booked with Travel Online twice now and both trips have been great value, smooth and the Travel Online team have been very accessible, friendly and helpful. I will definitely be booking with them again!
Isabella
29th Jun 2025