TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Easy to use. No problems on arrival on Bali. Follow up emails good. We will use this service again.

Craig Chapman

13th Oct 2015

Fantastic service. I feel bad for the traditional travel agents in shopping malls.

Will use this service again.

Willem Van Rooyen

13th Oct 2015

The three members of this party had a wonderful stay at the Patong Merlin. The trip went smoothly. The Thailand trip organizer was very helpful in advising us on tours and event available. All staff were friendly and helpful. TravelOnline did an excellent job of our booking. The location/room and facilities were excellent. We also met some very nice people along the way. We enjoyed the band each night, the Bistro and the restaurant at the rear of the venue.
Thank you Cecilia for an excellent trip once again.

Mary Peggy Morel

12th Oct 2015

Great service, quick responses to emails

Scott Bately

12th Oct 2015

Excellent service from everyone involved in my holiday. Particular mention of the driver who transferred me to the airport on 2/10 who tried to keep me calm during a very slow drive due to local protestors. He found a back waythat took longer but got me there. He also called the office who contacted Jetstar to advise them if the problem with traffic. All passengers made the flight which departed only 20 minutes late. I don't know his name but please again pass on my thanks. It was quite scary for a woman in her own.

Sandra Jones

12th Oct 2015

Great service and great value for money. I would highly recommend to family and friends.

David Minett

11th Oct 2015

The whole process was seamless. We appreciated the options provided to us and found everything was thought of. Communication was spot on - not too much and not too light. We will definitely use again. Thanks for a wonderful holiday.

Michael Thrower

11th Oct 2015

We had no problems at all! Everything was done & organised for us. The only little "whinge" I have is on our arrival we were so excited & our driver who took us to resort hardly spoke to us, he was too busy on his phone & talking to a passenger in his own language. I thought we would be told a little about Fiji & it's culture & perhaps point some things out to us?? The return transfer was as bad driver didn't speak at all! But overall a great time was had.

Mark Fenwick

11th Oct 2015

Booking was made very easy with everything in the one place. Thank you

Martin Garoni

11th Oct 2015

We loved how easy it was to book every aspect of our holiday.
All questions were answered promptly and everything ran smoothly.
We will definitely use TravelOnline again and will be recommending to all family and friends.

Mathew Berryman

11th Oct 2015

All went smoothly, however, my frequent flyer number was not recorded. I have phoned to correct.

Ann Barron

11th Oct 2015

Excellent service

Neil Bray

11th Oct 2015

Holly was a great help very professional.
Thank you

Shaun Eden

11th Oct 2015

Thank you Holly for all your help with our Accommodation.

Very impressed with your professional advice.

Kyle Eden

11th Oct 2015

Clare, you were wonderful, without your help and guidance we may not have made it to Phuket this year.

Again, thank you – I will certainly like to keep in touch and hope to have your guidance when we need to organise our next trip in 2016.

William and Karen Jones

10th Oct 2015

we would definately book with Emma again, we were so pleased with the vip sevice pick up from the airport to gracelands which resulted with Grace from phuket tours arranging all our tours around phuket, she really looked after us.

Kenneth Richard Bolton

10th Oct 2015

Great service - Joanna and team were very helpful, even when I changed my booking a number of times. I will definitely recommend Travelonline to friends.

Amber Westwood

9th Oct 2015

Definitely would recommend these guys. Very good service over the phone. Quick bookings and kind enough to make cancellations at no extra cost. Will surely be using them again!

Vikram Vasisht

9th Oct 2015

Good deal....Yes I will book with travel online again. Thank you

Cleofe Vicedor

9th Oct 2015

Very prompt to answer emails and made the whole booking process very easy.

Thankyou Amy

Anna Fox

9th Oct 2015