TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,276 customer reviews

Our only hiccup was the arrival transfer from Proserpine airport to Airlie Beach. We did not know who the transfer provider was and we did not anticipate there being so many providers at Proserpine airport. No one was holding a sign with our name/s on it. We also did not have a contact phone number for the provider. Otherwise everything went smoothly with the accommodation.

Gerry Stort

29th May 2017

Excellent service throughout booking our trip.
Thank you.

Stefan Manning

28th May 2017

Great service

Giulio Incani

28th May 2017

very helpful and friendly! would recommend to others and book again :)

Michelle

27th May 2017

Thank you Holly. You did an amazing job with helping us work through what we wanted and what was the best value. Helpful and honest.

Paul Warde

27th May 2017

Very friendly service and easy to use. Efficient and quick in response times and bookings.

Alessandra Gotch

27th May 2017

Service is easy and seamless providing accurate quoting and simple booking processes.

Peter Grundy

27th May 2017

Quick & easy

Adam Hanson

27th May 2017

Excellent service. Many thanks, Stuart

Stuart Garner

26th May 2017

A big thank you to Clare and TravelOnline who provided such personal care and service, I was quite surprised and impressed. I usually 'self-book' all of our family holidays but actually cancelled a booking I had made and opted to go with TravelOnline instead due to the service level and deals (wholesale flights included) on offer, as they couldn't be beaten. Clare answered any 'silly' questions I had and I really felt confident trusting in their included airport transfer options. I was concerned about exactly who would be transferring us from Phuket airport, but the company they used 'My Phuket Travel', were extremely professional and I found I had nothing to worry about at all. I will definitely book future trips with this company as they are awesome and Australian (which was a definite bonus). Thank you for all of your help and service it is very much appreciated and made the entire trip run very smoothly!

Jodie James

26th May 2017

This is the third time we have booked holidays with you and every time we are delighted with the service, everything went well all flights were confirmed and transfers on time, next time we might even book tours

Thanks

Trevor Hughes

26th May 2017

first class

Tracey Fuller

25th May 2017

Fabulous customer service. Got things done very quickly. Just the way I like it.

Maria Johansson

25th May 2017

Satisfied with your service and will be booking again with you
Thanks

Valerie Hindley

25th May 2017

Happy to use and recommend travelonline

Matthew Mcevoy

25th May 2017

Communication excellent, love that all operators speak English and the company is Australian working from Australian soil. Would use Travel online again for future bookings. A+++++

Michelle Burns

24th May 2017

fantastic service. very happy. thank you very much.

Gino Psaila

24th May 2017

Instant quote.Great Price.Excellant service and free massage.Always book with Travelonline.Would recommend .

Glenda Fitzgerald

24th May 2017

Great service!
Fantastic communication.
Excellent value, could not get a better deal anywhere else.
Holiday was great, went without any problems
Highly recommend.

Tina

24th May 2017

Excellent stuff . . . . thanks for your help and assistance in getting quotes and selecting the best holiday for our family. Thanks again,

Paul Richards

23rd May 2017