TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,276 customer reviews

Fantastic service

Peta Dzokoski

7th Jun 2017

Lisa was a pleasure to deal with, nothing was a hassle for her and everything went to plan with our booking.

Thanks Lisa.

Bradley Vaughan

7th Jun 2017

Great service I would recommend this service very highly on all accommodation bookings to melbourne

Stephen Hayes

6th Jun 2017

Very professional and made it so easy to book. Great service providers.

Jeffrey Crumpton

6th Jun 2017

We would like to thank Clare for here wonderful help preparing for our first family international trip. We have all had a wonderful holiday to Fiji and would highly recommend Travel Online to others that are looking a booking a holiday.
We made lots of wonderful memories and experienced so much.

Thank you again Clare.
Regards Paul & Anne

Paul James Martinovic

6th Jun 2017

This was our first time booking a stay on our Classic Holidays membership rewards. Laura did a terrific job in assisting us with what we wanted. I liked the quoting, and Laura was very patient. Now that I know the booking process, it will be easier to work through next time. Thankyou.

Simon Lurati

6th Jun 2017

I have already referred you to other friends and family. Considering all bookings are done online, I found the process to be good and any enquiries were responded to promptly. Thank you to Holly and her support team members who responded to my queries in her absence.

Renae Darlington

5th Jun 2017

Fantastic service! There was a small problem my end with funds being available on a new credit card. Travelonline' staff were so accommodating and patient. All the bookings - flights, hotel, and shuttle bus were reliable and without problems. I wouldn't hesitate to book through them again.

Dreana Beitzel

5th Jun 2017

Very professional and helpful from the moment we booked. Everything went smoothly and no issues which helped us enjoy the holiday that bit more.

James Kent

5th Jun 2017

Third holiday booked with TravelOnline and always excellent value and service. Slight confusion about a 'free inclusion within a package' but it was luckily resolved directly with the hotel. Thanks and will be back!

Nick

5th Jun 2017

Fabulous company, helpful, friendly and quick response. Everything ran smoothly on our holiday with transfers and the transport. Definitely will travel with company again.

Luke Denison

4th Jun 2017

We would book with you again as the service was excellent and very thorough.
Thankyou Rebecca.

Michael Ormerod Yates

4th Jun 2017

Very easy to deal with. Great information sent out at relevant times.
Thanks for the help

Greg Kirk

4th Jun 2017

Marleen did a great job coordinating the 2 families that went over.
The Day spa on way home at Nadi was a perfect travelling option included in the transfers.

Craig Evans

4th Jun 2017

This is the second trip I have booked through travel online and it won't be the last.
I love the website (so easy to use) and the customer service is outstanding.

Brenda Nelson

3rd Jun 2017

Loved everything! Great service! Will use again- thank you Lisa.

Maree Marquardt

2nd Jun 2017

First time I've used this service and I will be coming back. Our consultant was friendly and answered all my questions and queries. Everything went smoothly from start to finish. I have already recommended this service to friends and family.

Mark Hann

2nd Jun 2017

Very easy process

Candy Leung

2nd Jun 2017

2nd time Bali booking!!
Great site, user friendly, reasonable package deals.
Contact with girls in office always great and helpful.
Would recommend & will be back!!

Nancy Clegg

1st Jun 2017

We had a fantastic holiday, thank you.
Everything ran smoothly with regards all of the prior arrangements.
We had booked 2 lots of 5 days at the Naviti with a private stay of 3 days in between. Unfortunately toward the end of the first 5 days I got sick and had to spend a day or so in bed.
After making contact with your office, you were able to re-shuffle the days around resulting in no extra cost to us, brilliant. I will certainly look at booking our next holiday with you. Many thanks. We have stayed at the Naviti 7 times, yes we love it.

Alexander Sloan

1st Jun 2017