TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,953 customer reviews

Very helpful...thank you.

John Furness

23rd Nov 2017

Faultless service right from the start, thankyou!

Olivia Shine

22nd Nov 2017

Very happy with the overall service. Quick in replying to any questions, everything was well taken care off and the prize was good as well. Will definitely use travelonline.com again!

Guy Van Bergen

22nd Nov 2017

Great service! We had a wonderful holiday and found the team at travel online wonderful to deal with. Thanks again, we would definitely recommend you.

Rebecca Harris

21st Nov 2017

Value of the deal was great, customer service was good, and easy to book! Only thing is we nearly missed out on our massage as we weren't aware it was in Nadi, and not on the Island. Maybe this could have been made more clear. We ended up getting it right before flying out so worked out ok!

Talei Wright

21st Nov 2017

All enquiries were answered very quickly and we were very happy with the professional service we received. Thank you very much.

Geoffery Munson

21st Nov 2017

Fantastic online service with consultants at your finger tips. Our holiday booking experience as well as the hotel and travel company who provided the extras in Phuket were all amazing. Thank you! In fact I recommended Travel Online to couple who regularly travel while overseas.

Sandy Grosz

20th Nov 2017

Very helpful and friendly. Had a great experience. Will be booking next holiday through travel online again

Dean Clarke

20th Nov 2017

Great service and great price on accomodation at Shantara in Port Douglas. Only issue we had was Tiger changing one of our flights which meant we had to pay for a nights accomodation in Melbourne due to very early flight. Otherwise very happy.

Darren Heritage

20th Nov 2017

Quick and helpful emails. Our trip was a smooth one and we will use Travel Online again.

Aleshia Grover

20th Nov 2017

Excellent customer service. Timely updates and communication.
Highly recommend

Corrina

20th Nov 2017

Really great service - easy to deal with, great follow up communication.
We will use travelonline again for future holidays - Thank you :)

Jasmin Weakley

20th Nov 2017

Got a good deal on accommodation and booking in was hassle free. Would recommend to family and friends.

Sheryl Ramsey

20th Nov 2017

Awesome thank you

Peter Reichert

17th Nov 2017

The service that I have received from Clare and colleagues has been amazing to say the least! Always on the ball, friendly and knowledgeable. I was impressed with Clare's proactiveness when the hotel had issues with our room, and again when we had issues with our meal plan.
I would highly recommend and will be using your services again.

Aiya Thorpe

16th Nov 2017

Very friendly staff and very helpful

Adam Bovalino

16th Nov 2017

I liked the ease of booking and any questions I had were answered successfully and promptly. I would recommend to others.

Frances Kostopoulos

15th Nov 2017

Staff very efficient and proficient.Everything was promptly and efficiently organised with no hassles or errors. Communication was excellent.
Well done guys & gals.

Murray Luke

15th Nov 2017

Thank you to travelonline. We didn’t realize what a great deal we had until we spent a few days in Fiji. The costs such as transpiration, food, leisure etc in Fiji could be very expensive. I’m glad I took this deal from travelonline.

Cherry

15th Nov 2017

Great company to use.

Anthony Mcarthur

14th Nov 2017