TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

my consultant was friendly,helpful and efficient.Everything i needed was sent and on the holiday it all ran smoothly...i would definitely use travel online services again.

Summa Peterson

25th Oct 2015

Booking with use made the holiday much more enjoyable.. Everything was done for us :) have highly recommended use to anyone who has asked us n will be booking a holiday next year through use again. Thankyou for a stress free holiday :)

Justin Garcia

24th Oct 2015

Your attention to detail and thoroughness in organizing our holiday can only be described as superb, a comment I I cannot make of say of some other agents we have used,

Your choice of Ramada Inn for our overnight stay in Hervey Bay suited us admirably. you, and not just to friends.

Robert Huntsman

23rd Oct 2015

Everything went smoothly accordingly with the plan.

Silviu Stancu

22nd Oct 2015

Clare made booking so easy. We had a large group travelling and she helped with a range of queries, reminders and options.
The package was good value and the process was seamless. I'd definitely book with TravelOnline again.

Lucy

22nd Oct 2015

Great, will continue to book with you guys! Thanks Fiona.

Paul Kwan

22nd Oct 2015

Easy to book and fast email responses to queries prior to going on our trip! Dealing with a real person in real time!

Jacob Bruce

22nd Oct 2015

Very happy with your service, We had no issues with trnsfers or flights. Acomodation was ok,but I suggest you check it out regards star rating.Your agent answered queries promptly and email communication was excellent. I would use your service again and would reccomend to other travellers

Janet Reid

22nd Oct 2015

Awesome job from start to finish.
You guys managed to get me a better price than I could with an industry discount going property direct- and you got me breakfast included daily.
Everything was so easy and efficient- a real one stop shop. And the efficiency was matched on the other end. Hotels and transfers were bang on time, check in and out at the hotel was seamless.
Would not hesitate to use you guys again and recommend to all and sundry.
Thanks!

Mark Stanley

22nd Oct 2015

Great Service, great price. Very happy.

Michael Weitzmann

21st Oct 2015

When we decided to book a family Holiday to Fiji we looked online after visiting different travel agents and discovered Travel Online. We really appreciated how simple Travel Online was to select the different flights, resort and options and then a quote was emailed to us very promptly by Danielle.

Daniele was extremely helpful answering all our questions and also assisted us in modifying our flights to allow us to utilize frequent flyer points for one of the sections. We wouldn't hesitate to book again with travel online and have already recommend the website to family and friends.

Andrew Dredge

21st Oct 2015

The service received was good. Everything was booked in accordance to what we needed.

Anna Parente

20th Oct 2015

From the moment I began searching places for our Fiji getaway Danielle was more than helpful.
We booked 5 nights at 2 seperate resorts and Danielle helped linked the bookings to ensure all transfers were sorted from landing to leaving.

She was extremely helpful with numerous questions I had and I wouldn't hesitate to both book again with travel online or recommend the website to family and friends. There is a package for every budget.

Adam Smith

20th Oct 2015

Very happy with Holly and other consultants. Prompt replies and very helpful.

Would definitely use again

Judith Gould

20th Oct 2015

Was very informative and helpful in selling me the holiday. Unfortunately did not return my email when queried about visa requirements. Would consider booking again but only if available in NZ dollars - the $200 overseas charge on my credit card for booking in AU dollars was painful.

Christopher Prentice

20th Oct 2015

Hassle free holiday booking,great communication ,why would you go to a travel agent when you could do all your travel bookings from your own home.We will be looking at Travelonline next time we go on holidays.Thanks Joanna.

Andrew Kirby

20th Oct 2015

Thank you so much for everything Joanna Had the best holiday and will be contacting you again next time for sure!

Androniki Michalos

20th Oct 2015

I was a bit hesitant to book at the start because we weren't used to booking a trip completely online without meeting anyone. So after a lot of research we took the plunge - and it was really fantastic! Clare was responsive, very helpful and answered all of our queries quickly. We pretty much booked months ago and then didn't think about it until the day before we left - so when we arrived and had such great service from the hotel, it was a really pleasant surprise and we felt very looked-after. Everything was great and we are very grateful to Clare and the TravelOnline team for their service.

Joanna Hui Ting Lee

20th Oct 2015

Service was very prompt and courteous, even when I asked dopey questions. Very professional.

Robert Byrne

20th Oct 2015

I found the service at travelonline.com to be extremely helpful and efficient. All my questions were answered promptly and our trip ran smoothly and without any hiccups. I would definitely use travel online again.

Jacqueline Stell

20th Oct 2015