TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

Very good service

Sonya Haig

6th Sep 2017

This is the 3rd time I have booked with your company and will do again. Your help with any query is never a problem and the deals you get with the many travel companies are excellent!
Much appreciated!

Jo

6th Sep 2017

Easy to get quotes and then to book
Loved the hassle of not being rung continually as I had with previous travel agents and other websites
Only issue I felt is I had to chase up to receive the final hotel travel vouchers.

Tracy Chilby

6th Sep 2017

Great fast service. All went well with out trip. Would use again and reccomend.

Matthew Petersen

5th Sep 2017

Very happy, will use you again

Anthony Robinson

5th Sep 2017

great service

Guy Winship

5th Sep 2017

Good service and will be using them again. A couple of times email response were late.

Nigel Ram

5th Sep 2017

Fantastic service, very professional. Couldn't do enough for me. Thank you, we had a wonderful holiday.

Victoria Ward

4th Sep 2017

Thank you Marleen for all your help with booking this hotel deal. Your holiday deals are awesome and the best we found on the internet! I will definitely be looking at your deals for our next holiday. I found your service very professional and courteous, always promptly responding to my queries. I would definitely recommend you to friends and family - although I would not recommend this hotel! Kind Regards, Susan

Susan Bartholomeusz

4th Sep 2017

Rebecca was very friendly and attentive, and made things very easy for us. A hassle-free experience.

Cameron Rose

4th Sep 2017

Yes I would use you again as your prices are reasonable and service is great thanks

Simon Hamam

4th Sep 2017

Great service, with excellent communication. Will book with Lisa Scull again.

Karen Jones

4th Sep 2017

Everything was great.

Thank you

Esteban Marcellin Saldana

4th Sep 2017

Contacted immediately once I purchased the holiday. Promt service.

Krystal Farkas

3rd Sep 2017

The service at Travelonline was amazing, they couldn't help us enough, they answered emails without delay, calls were friendly and helpful and Laura went the extra mile with an extra massage voucher when we travelled with 4 and only had 2 vouchers so we could all be pampered! Thanks again we had an awesome time and look forward to dealing with you again for our next holiday!

Heather Lewis

3rd Sep 2017

Excellent in all areas

Susan Cordowiner

2nd Sep 2017

We had a great holiday and were very happy with the service from Travelonline. You were most helpful with contact with the resort regarding maintenance they were undertaking, resulting in a change to more comfortable rooms. We would certainly recommend your service to friends and would book again with you. Thank you.

David Hay

2nd Sep 2017

Fanrastic service. We travel to Bali several times a year always wanted to stay at Padma, saw advertisement for this resort price was amazing. From our initial enquiry travel online assisted with everything. Holiday was perfect, we would use teavel online again without hesitation. Thankyou

Susan Macklin

2nd Sep 2017

Excellent communication everything booked was well organised. Would highly recommend to family and friends. Will certainly be contacting you for our next holiday

Terry Bain

1st Sep 2017

Very happy to have booked another holiday through travel online. Will definitely use your service again.

Craig Brown

1st Sep 2017