TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Great service, we booked online, answered all our questions we had re our booking via email.
Everything ran smoothly as planned, transfers where great.

Will book again with a Travel online.

Thanks again !!

Alison Christopher

19th Apr 2018

Thanks again guys for all your assistance, you are a great team and nothing is ever a bother.
This is why i constantly book through Travel on line.
Once again thanks.

Kevin Parry

19th Apr 2018

We have not dealt with TravelOnline previously, but would not hesitate to use TravelOnline services to book further holidays in the future. Our consultant, Clare, had excellent communication and answered all our questions promptly and honestly. Booking our trip was very easy and hassle-free. Thanks!!!!!

Wayne Matthews

19th Apr 2018

Thank you for the great professional service from Travel On Line. We highly recommend your services to family and friends! Easy to use and responses were quick. The company in Bali ( Fusion Holidays- transfers) was excellent! Friendly, clean and most importantly air con transport.

Michael Spano

18th Apr 2018

Prompt return of calls and e-mails. Another consultant made contact to notify when transfers were cancelled but plan was a bit unclear - resort ended up booking us alternate accomodation in the end.

Kathleen Roe

17th Apr 2018

A very straight forward process and service at a price far cheaper than other online sites.

Bruce Thornton

17th Apr 2018

Very easy to book. Quick responses and help. Fast quotes and requotes.
Many thanks

Simon Crossley-meates

17th Apr 2018

Very responsive to questions, easy to deal with and an overall quick experience to book.
What was booked was 100% what we received, I will use travel online again.

Mark Wilkinson

17th Apr 2018

I always love booking through you guys. You make it all so streamlined. I recommend to all of my friends.

Fiona Morris

17th Apr 2018

Loved all the inclusions and value for money. We had the best holiday and it was made so much easier by booking with travel online. I would definitely book a similar package again and recommend travel online to family and friends.

Monty Jackson

17th Apr 2018

Fantastic service, quick and cheaper than other sites. Also came with breakfast included which was not offered on other sites.

Have recommended and will definitely use again.

Thank you.

Shane Kiely

17th Apr 2018

Great service received, will definitely recommend

Jean Jankowitz

17th Apr 2018

Great to deal with, thank you

William Power

16th Apr 2018

Nothing was too much trouble for us. Kelly was quick with answering any queries and could not have been any more helpful. Thank you!!!

Sharon Mitchell

16th Apr 2018

Very efficient service. Late changes to flight schedule communicated promptly and with updated paperwork. Airport transfers, spa treatments and other bonuses all delivered without issues. Would use Travelonline again.

Luke

16th Apr 2018

service was very good, everyone in our group got there accommodation cheaper than we did, so I would do more research next time I book

Raelene Rose

15th Apr 2018

Thanks again. Always an easy process to book. Great rates and check in always smooth.

Trudi Neely

14th Apr 2018

Was easy to book and great value for money. The only thing I had a problem with was sometimes there was a delay in reply to my emails. Otherwise very helpful knowledgeable service

Michelle Ackland

14th Apr 2018

Fantastic personal service. Thank you very much Lisa

Rachel

14th Apr 2018

Found the whole experience highly professional and the consultant was very helpful and attended to all our requests. The documentation emailed was perfect and ground staff punctual and courteous.

Very happy to recommend Travel On Line for other people looking to organise their own package holiday experience.

David Myers

14th Apr 2018