TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,960 customer reviews
Easy and no problem to contact the staff direct. Good value for money holiday and will definitely look at using you for further holiday packages.
Cole Trinder
24th Apr 2018
Holiday package was brilliant- Everything was as described in package. Great service by travel online staff when calling or emailing them with questions.Would definitely book through travel online again!
Michael & Ann-Maree Anderson
24th Apr 2018
Booking accommodation was easy. Communication was efficient.
Would definitely use travel online again
Carolyn Turner
23rd Apr 2018
We were delighted with TravelOnline. Everything was there as promised. The hotel, the transfers, the vouchers etc.
Communication excellent.
Thanks !
Craig Goldblatt
23rd Apr 2018
I liked the prices being offered, very competitive. Was a little frustrating not seeing if a property is available or not but having to wait for a confirmation. Also tried to make a second booking at the last minute but your site cant do this.
Would use you again.
Louise Schoe
23rd Apr 2018
Great and simple - thank you Louise
Natasha Amery
23rd Apr 2018
Kelly was great to deal with, very accommodating when I needed to change flights at the last minute. Yes, I would recommend to friends and family.
Danielle Toga
23rd Apr 2018
I found the service of Rebecca excellent. All correspondence was attended to quickly and changes to our booking handled efficiently. Rebecca is very professional and I would not hesitate to book with your company in the future.
Kristi Cleland
23rd Apr 2018
I would definitely book with you guys agsin. It was a lovely experience and we had a good service from travel online.
Thank you Claire
Bledi Kongo
23rd Apr 2018
Thanks Kelly, all arrangements worked well. Very well organised. Package terrific. Naviti initially put us in garden view regather than ocean view and we didn’t receive the fruit bowl in the room. Room switch was made within 24hrs and well worth it. We tried all dining options and they worked well as did the vouchers for activities and the transit centre. Transport punctual and great service with a smile.
Jen
23rd Apr 2018
Excellent service from Claire Wilkilson
Madhukar Bhalla
23rd Apr 2018
The whole booking and enquirer process was simple, any queries were replied to in a timely manner and I will definitely be using this company to book through again.
Cheryl Marshal
23rd Apr 2018
Will happily book again
Joshua Gentle
22nd Apr 2018
Yes probably!
Evangeline Love
22nd Apr 2018
Great service - helpful and responsive. Thank you
Christopher Lye
22nd Apr 2018
Easy to book great customer service and quick responses. Loved the trip phuket Graceland was amazing. Loved the emailed flight time confirmation both ends of the trip. Would definitely use travelonline.com again for sure.
Brigitte Priest
22nd Apr 2018
Very easy to deal with!
Donna Cargill
22nd Apr 2018
All went smoothly, would book again
Emily Entwistle
21st Apr 2018
very helpful everything went as planned
John Mcgregor
21st Apr 2018
Exempliary service, as always! Partners in Pucket are always courteous and very helpful.
Nicole Allan
20th Apr 2018