TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,963 customer reviews

Great service and we will definately book again.

Shawn

22nd Oct 2018

Package deal was great - takes the stress out of organising flights and accomodation. Value for money and the quality high. Only disappointment was that the 2 x 2hr complimentary massages were not closer, was happy to forfeit when weighing up the return cost of transport.

Daniel Scheffler

21st Oct 2018

TravelOnline took all the worry stress out of organising our first overseas holiday. They were quick to respond to emails, answered all our questions and were very reasonably priced. Everything OS was provided on time and ran very smooth. I will definitely be using them again. Thank you!!

Mathew Duyvestyn

21st Oct 2018

I have used Travelonline twice now for my Bali holiday last year & Thailand this year. Travelonline is such an easy booking process & in my experience the cheapest for the hotel we had chosen. Even better only $100 deposit secures your booking with the balance 45 days prior. Louise & Claire were extremely helpful when I phoned with a query about the hotel.
I would definitely use them again in the future.

Kerryn O'connor

21st Oct 2018

I was really happy with the package and being able to add in my own flights!
Being able to book everything online without having to call is awesome. We have terrible phone reception at our home and even worse work hours.
I will definitely be booking with travel online in the future

Rebecca Hughes

21st Oct 2018

Well organized tour with very clear paper works and
good value. Will book again with Travelonline.

Wai Man Li

21st Oct 2018

Louise was excellent keeping in contact with us with no problems
I would book with Travelonline again and recommend them without hesitation

Dale Harris

20th Oct 2018

Good efficient service

Marilyn Wilson

20th Oct 2018

Very helpful, loved the free massage

Darrin Borthwick

19th Oct 2018

this is the 3rd time we have used travelonline. The service is fantastic and I will gladly refer my friends to use for future bookings

Bill Vezos

19th Oct 2018

I really liked "travel online" .i liked it that we could ring or email yourselves and we would hear back within the day .i would recommend the company to family and friends

Pauline Butterfield

18th Oct 2018

Excellent Service. Nothing was too much trouble. Was a bit wary of booking a Hotel online, but would definitely recommend these guys. No fuss, no dramas

Ron Tully

18th Oct 2018

Will be booking again.

Andrew Bryant

18th Oct 2018

Excellent customer service, we had no problems with anything regarding the booking all the inclusions were very easy to organise and very professional service.
I would definitely recommend your company to others.

Nicole Butera

18th Oct 2018

Everything went smoothly our complimentary day care package was unbelievable.
Thank you Clare.

Kerry Frazer

18th Oct 2018

I highly recommend Travel Online for booking a holiday experience. A recent family holiday to Fiji, our first overseas adventure as a family, was affordable and incident free. Hesitant about booking online, I was convinced by friends that Travel Online was a trustworthy company to use, I was not disappointed. The booking process was extremely easy, with flights, accomodation, transfers, experiences and insurance all taken care of. Documentation arrived promptly and any questions answered quickly and clearly. Upon our arrival home we received a welcome home letter with a gift voucher for future bookings. 10/10 Travel Online we will not hesitate to recommend your services in the future.

Danielle Piltz

18th Oct 2018

It was a smooth process booking through travelonline. We have booked through travelonline before and will continue to do so, given the competitive price and previous experiences. Check-in at the hotel was easy.

Hugh

18th Oct 2018

Great service from Lisa. Easy to deal with and no problems when we had to change our flights. Would recommend to other.

Ryan Hayman

17th Oct 2018

Everything was great, very professional and answered all questions.

Lynette Aubusson

17th Oct 2018

This was our first time using TravelonLine, but will not be the last. We have tried other Online travel sites including Luxury escapes, but I believed that we got better value through Travelonline.

Have recommended this Online travel service to family & friends.

Thank you.

Bruce Whiting

17th Oct 2018