TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,001
Average Rating: 4.85 out of 5

Customer Service Reviews

Great service from the time of booking to the end of the trip. Would definitely book via Travel Online again

Michael Leahey

2nd Oct 2016

Love this service that's why we always use Travelonline ????????????. We do not have the cash to pay the full amount straight up and being able to pay your accommodation off is so handy.

Tania Scanlan

2nd Oct 2016

Very good follow up of all arrangements. Sorted out my stuff up with no fuss.

Philip Weston

2nd Oct 2016

Excellent service, very efficient, no problems or hassles with our travel arrangements - thank you Travel Online and Laura!

It would have been nice to be seated next to my wife on the plane trips. Our pre-seating had has seated across an aisle? Also, options for long-legged people like me for extra leg room on the plane could have been more clear at the time of making our booking.

Overall, a wonderful holiday experience and I will be using and recommending Travel Online again in the future for our trips. Thank you!

Lee Macmaster

2nd Oct 2016

Everything went to plan!!
A great service!!

Gregory Vincent

2nd Oct 2016

Excellent service.
Everything arranged as per details on website.
We had no issues with flights or hotel arranged by TravelOnline
Would use again.

Ross Normington

2nd Oct 2016

Only annoying thing was when we booked it accepted our booking but then next day we were told the room was not actually available for all 5 days. Ultimately it was sorted out but a little frustrating to start with

Stephen Gluck

1st Oct 2016

Thankyou Laura and team,
We had a wonderful holiday at the Shangri-la, Fiji. The great thing about travelonline was that everything - accommodation, airfares, transfers, tours insurance is all organised at one place making your holiday and arrangements hassle free.

Karen Revell

1st Oct 2016

Everything was perfect, yet again. All itinerary, vouchers etc clear and emails answered promptly
Thank you for another great holiday experience.

Sharon Mitchell

30th Sep 2016

Great service. Fast response to any questions along with well educated information. I loved the idea that I had the freedom to research and package online myself but had the backup of being able to contact any of the consultants for any queries. Highly recommend and will definitely book again through travelonline

Gary Brodie

30th Sep 2016

Thank you - great service.

Helen Jamieson

30th Sep 2016

So easy to deal with, great communication. Have used travel online for all our trips and will continue to do so.

Malcolm Duthie

30th Sep 2016

Second time have used and will do so again efficient and friendly and a phone call away , any problems fixed straight away and more importantly no hidden costs in the deals so do yourself a favour don't be scared booking here feel confident in the know that you are in safe hands

Anthony Zaia

30th Sep 2016

Very helpful and quick to return emails, will most definitely use again.

Rebecca Lane

29th Sep 2016

This is the 2nd time we have used travel online to book our holiday to Fiji and we will use them again. Good service and available for any questions we had leading up to our holiday as well as notifications of payments made which made it easier to keep track.
I would recommend to friends and family

Catherine Brieger

29th Sep 2016

This is the third or fourth time I have booked my holiday through travel online, and as usual the service was perfect. All bookings ran like clockwork and I got the best prices. I would (and have) recommend travel online to family amd friends.

Anne-maree Hauritz

28th Sep 2016

First time travelonline.com user and overall and really great user experience.

Easy to book, Cecilia responded very fast with any queries I had and I received all my travel documents in a timely manner.

Flights, transfers, hotel all exceptional.

Will definitely use this site again and will recommend to friends & family

Jade Smith

28th Sep 2016

Consultants went above and beyond to help me find a hotel with availability when I booked last minute.

The only drawback was the 24 hours + wait between booking and confirmation. An instant booking would be preferable.

Overall, I was really happy with the service. Will use Travel Online to book again.

Amy Palfreyman

28th Sep 2016

I found the online booking process really useful - you are able to explore multiple options/versions of different trips whenever suits (ie after hours after children are in bed !). My phone call queries and emails were always answered and timely. Most importantly, at the end of the day everything went smoothly and we had a great trip. Many thanks !

Lyndall Campbell

28th Sep 2016

Excellent work at very short notice
We had a great holiday

Michael Putt

28th Sep 2016