TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,991
Average Rating: 4.85 out of 5

Customer Service Reviews

This is an absolutely fantastic service. I have used Travel Online before (and will continue to do so) and the arrangements have always been spot on, perfectly executed at the destination. The consultants (Clare and others) are extremely responsive and have always tried to find the best deal to suit my family holiday's.
Would absolutely use Travel Online again to book and have recommended to friends to use this service.

Timothy Hickman

23rd Sep 2016

Awesome service, quick responses to questions and very helpful. Great price too!

Mark Golesworthy

23rd Sep 2016

Seamless, no issues! Thanks

Scott Hillberg

23rd Sep 2016

Excellent range of holidays. Easy to deal with. Would recommend.

Murray Thomson

23rd Sep 2016

Laura was very helpful in arranging dates, times and information
thank you

Antonio Giardina

23rd Sep 2016

A very good experience! Very effecient and professional and saved me a lot of time. Will be happy to book through you again in the future!

Marian Long

23rd Sep 2016

Great service, so easy to book online and everything ran smoothly.
Great resort thank you

Phillip Starrett

23rd Sep 2016

Travel online and Holly Seagon was really good and would use again . even though the resort i stayed at was the most borring as place in Bali and possibly earth.

Paul Taylor

22nd Sep 2016

Laura was lovely. Thank you

Rowan Odgers-jewell

22nd Sep 2016

Professional all the way. Thank you.

Ross Cooke

22nd Sep 2016

Diffantley book through you guys outstanding service from the being to the end thanks will book thought u guys next time

Debbie Gangield

22nd Sep 2016

So pleased with our holiday, it was the first time we have booked everything online and it all went according to plan, all arrangements worked out and meant a relaxing stress free holiday. Great informative website and good service, much better value than the traditional travel agent. Thanks

Yvette Jones

21st Sep 2016

Excellent service, extremely happy. Will use again.

Caroline Kinnear

21st Sep 2016

I have been very satisfied with the customer service I have received from Clare and any staff member that has taken my call. I have submitted a review on the Shangri La which I am hoping to receive some feedback on as we had some issues.
Thank you for all your assistance

Leanne Janes

21st Sep 2016

Very happy with the service provided. Problems were solved quickly and I would consider using your services again.

Elizabeth Toohey

21st Sep 2016

service was great and adding on late checkout was great as well,
and done without any problem
I would not hesitate to book again through your agency
and also recommend to friends & family

Christine Byrne

21st Sep 2016

I love you guys. This was the second time i have used your service and yes I will definately use your sevice again in fact it was the first thing i did when i got home was check out other holiday offers you have i am interested in staying at tangalooma resort now after seeing some information on this in the motel compendium. I have already recommended your service to a work collegue and passed on your details to my sister. I am giving you rave reviews as your sevice is so easy to use and you are always prepared with added extras like booking day tours, transfers or experiences all on the one site. I love that you send me a quote so i can remember what i looked at. I also appreciate your follow up service. I think you have excellent customer service and will continue to recommend you. P S thankyou very much for helping us have a great time.

Rebecca Richardson

21st Sep 2016

Quick, helpful, pleasant

A. Thomas

21st Sep 2016

Good service no problems, yes I Would book through you again.

Diane Cumberland

20th Sep 2016

Fantastic work Laura. A credit to you. Will be in contact in the near future for our next annual holiday.

Angelo Piantadosi

20th Sep 2016