TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Great, prompt service.
Very quick to follow up and secure bookings. Thank you!

Natalie

3rd Apr 2018

Really easy to deal with, excellent service and very helpful. Definitely have been recommending Travel Online to family and friends

Freya Leo'o

3rd Apr 2018

Would definitely recommend travelonline, our holiday at Plantation Island Fiji was amazing .
Claire was fantastic and everything fitted into place easily with no stress or worry .
Will definitely book our next holiday with you .
Sean and Kristen Foley

Sean Foley

3rd Apr 2018

I would highly recommend anyone travelling to Fiji to use Clare Wilkinson as their agent. I will be travelling to Fiji in September 2019 and wont have any hesitations using Travelonline again. They have the best packages available and the process is seamless.

Giovanni Gazzera

3rd Apr 2018

It is a great service and very convenient to do your own bookings. I never hesitated to contact your service for advice. I hope the Camikila comes on again soon.

Wendy Brown

3rd Apr 2018

Our booking was handled brilliantly could not fault anything and would not hesitate to book another holiday through you
Our only grumble would be Jetstar I will never travel with them again cancelled both our flights to and from Bali stopovers in Sydney 4 hours on way over and 5 hours on way home what happened to direct flights from Melbourne

Craig Kerr

2nd Apr 2018

Our first time using an online booking service was made simple, and we would definitely use Travelonline again. Thank you!

Donna Bowden

2nd Apr 2018

This is the second time I have booked my holiday through TravelOnline and both times have been a great experience. Next time I'm planning a holiday I will be using them again without hesitation. Highly recommend for no fuss holiday planning..

Natasha Talbot

2nd Apr 2018

East to book and pay. Good booking program online. Good customers service

Cameron Mole

2nd Apr 2018

Thank you so much Lisa for organising a great holiday. We made sure we used the vouchers included which enhanced our stay. The only negative was we didn't receive the fruit basket when we arrived but received a bottle of champagne when we identified this error to the staff a few days later. I will most certainly book again with this company.

Steven Armstrong

2nd Apr 2018

We would definitely book with you again. The process was very easy and we always received a quick response to any questions we had and everything went smoothly. Thanks x

Ilario Tassone

2nd Apr 2018

We could not be happier with the service provided by Kelly at travelonline.com! Not only was the price of the trip cheaper than any other quote we could find, the service provided by Kelly to ensure that our trip went smoothly was exceptional. Very happy customers!

Lucy Kennedy

1st Apr 2018

Thankyou, it was very easy to book with Travel Online and i would definitely look again on your site for future travel.

Dorothy Scott

1st Apr 2018

Great trip, well organised. The only downer was the 7am flight time with a young family. This meant we had airport transfers collect us at 3.10AM!!!!!! A later flight would have been more suitable.

Erin Allott

1st Apr 2018

As always great service from travelonline. The price was great and there were no issues throughout the entire process. Laura was great to deal with and it's definitely a stress free way to book your holiday.

Jacqueline Jenson

1st Apr 2018

Travel online provided a good package for us and we would definitely use again and recommend them to friends

Darryl Stewart Moore

1st Apr 2018

I had been looking at another deal and the Travel Online team called me about a deal that was $2000 cheaper than what I was looking at, and it was in a better resort. They included everything I needed into the price. The service was fantastic, they were quick to reply to any emails I sent and were very flexible when it came to payment. I will definitely be going through Travel Online for my next trip and I have already told numerous people to use Travel Online for their next holidays :)

Renee Gould

1st Apr 2018

We received outstanding service. Everything was organised promptly and if we had a question about anything we were emailed back with an answer straight away, nothing was ever a problem. We booked all our flights, accommodation, transfers and tours at a great price and enjoyed an upgrade to an ocean view room. After shopping around I found this package to be the best value and everything went without a hitch. We will definitely be booking our future holidays with Travelonline and would highly recommend to family and friends. Thanks for helping us organise a great and memorable holiday.

Gregory Endean

1st Apr 2018

superb at all stages. thanks guys

Brad

31st Mar 2018

Everything went as planned. Very helpful with extra enquiries and we were very happy with their service. Will be happy to book with them again and recommend to friends and family.
Thanks Georgia.

Wendy Maskell

31st Mar 2018