TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

Helped our trip run smoothly with transfers and meals able to be picked in the packages. We will use this service again and will recommend to our friends.

Nathan Godfrey

9th Oct 2016

Great service. Seamless transition from ferry transfer to whale watching then into our room.
Would use you again.
Thanks

Mark Hollywood

9th Oct 2016

Our 4th booking with Travel online, always helpful always well priced.

Anthony Chedid

9th Oct 2016

a well organized trip

Amun Behari

8th Oct 2016

Your service was fantastic - every query answered so professionally and quickly. Would not hesitate to recommend and continue in the future to use . Thanks again

Peter Gordon Gulliver

8th Oct 2016

Hi Holly,
Travelonline service was excellent and helped us with our every query promptly. I most certainly would recommend you to everyone. Thanks heaps

Kerry Piper

8th Oct 2016

Communication was always promptly replied. We had absolutely no issues with any of the parts of our holiday booked with travel online.

Jason King

8th Oct 2016

This is the first time I've used Travelonline & I was very impressed. The customer service was excellent & always available to answer any questions I had. The price we got for our package was fantastic, much better than booking direct through the hotel or through other agents ie:trivago, bookings.com etc. I would definitely recommend Travelonline & will use them again.

Tanya Davies

8th Oct 2016

As usual Travel on line's service was great. I just have some comments regarding the booking process I would like to bring to your attention:
1) it was very confusing trying to finalise our travel arrangements with 3 different consultants. Having to explain where we were at with other consultants was very time consuming.
2) the transfers we booked with the TTF shuttle service were not very good. It took nearly 3 hrs for us to get from the air port to the Warwick, because of the number of drop offs at different resorts along the way. We upgraded to a private transfer for our return trip which cost an extra FJ$190 on top of the service we already paid for in advance. It only took 1.5 hrs to get to the airport but we had to leave the resort at 4am to catch a 9:15am flight back to Sydney. I would recommend travelers staying on the Coral Coast to book a night's accommodation in Nadi for the morning flight to Australia the following morning.

Karen Sanecki-Jones and William Jones

8th Oct 2016

Another trip booked through travel online and no problems at all. I
Will and have recommended. Very easy website for entering and re- entering different search criteria for a potential holiday. I reckon I emailed myself 10 quotes prior to booking our preferred itinary.
Thank you.

Darren Davies

8th Oct 2016

The service provided by TravelOnline.com is excellent.

Tien T Do

7th Oct 2016

Very efficient service. Would use again and recommend to others.

Jeffrey Hunneybun

7th Oct 2016

Zero complaints. Every step of the holiday went off without a hitch from flights, transfers and accommodation.

No stress and well worth any "premium" we might have paid to ensure it all went smoothly. Would happily use TravelOnline again.

Matthew Clements

7th Oct 2016

The best thing about TravelOnline was the one stop shop experience at an affordable price and a couple of little extras thrown in.

Would definitely use the service again and have already recommended friends who have also used and booked.

Doris Mansell

7th Oct 2016

Website was easy to use. Booking and payment also easy, being kept upto date with our payments. Will use site again.

Raj Lingam

7th Oct 2016

Great Package!!!

Elizabeth Laplanche

7th Oct 2016

Great holiday holly Segon found us literally the last hotel room on the island and it was amazing :)

Henry Casswell

6th Oct 2016

The TravelOnline team were very responsive to my travel questions. We very much enjoyed our holiday package and everything went smoothly from flights, to check in at hotel - we even got a room upgrade!
Thank you to the TravelOnline team for making this holiday a memorable one. We will be back for sure!

Bonnie Heng

6th Oct 2016

The customer service from Alyssa was amazing. Unfortunately I was unable to get the rooms at the hotel I requested but still given great rooms. Always received updated emails and quotes. Will definitely be using TravelOnline again next time to see if any deals.

Sonya Amey

6th Oct 2016

Travelonline.com was great and worry free. Our entire holiday had no problems and went completely smoothly. We will be using Traveloneline.com again for our next holiday.

Michael Lindsell & Morgan Walsh

6th Oct 2016